JW Marriott Hotel Hanoi

5.0 star property

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Photo gallery for JW Marriott Hotel Hanoi

Lounge
Minibar, in-room safe, desk, laptop workspace
Exterior
Executive Room, 1 King Bed, Non Smoking, City View
5 restaurants, breakfast, lunch, dinner served; French cuisine
Reviews
9.4

Exceptional

Popular amenities

  • PoolPoolPool
  • Breakfast available
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
No 8 Do Duc Duc Road, Me Tri Ward, South Tu Liem District, Hanoi
  • Popular LocationVietnam National Convention Center9 min walk
  • Popular LocationKeangnam Landmark Tower 7215 min walk
  • Popular LocationMy Dinh National Stadium4 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)38 min drive

Room options

Executive Suite, 1 Double Bed, Balcony (Lake View)

  • 90 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

Executive Room, 2 Double Beds, Non Smoking, Lake View

  • 45 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, City View

9.4/10 Wonderful
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking, City View

  • 110 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Double Beds, Non Smoking, Lake View

10/10 Exceptional
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, City View

8.8/10 Excellent
  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, Lake View

10/10 Exceptional
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

Executive Room, 1 King Bed, Non Smoking, Lake View

  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking

10/10 Exceptional
  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking, City View

9.6/10 Exceptional
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking, Lake View

10/10 Exceptional
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking

7.5/10 Good
  • 90 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Lake View

9.7/10 Exceptional
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Bedroom

  • 320 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

Junior Suite, 1 Bedroom, Non Smoking

7.5/10 Good
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Double Beds, Non Smoking, City View

  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Grand Suite, 1 Bedroom

  • 150 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Executive Suite, 1 Bedroom (Chairman Suite)

  • 200 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

Hanoi

Nam Từ Liêm stay.Within a 10-minute walk of this Nam Từ Liêm hotel, you'll find National Exhibition Construction Center and Vietnam National Convention Center. Also, Hanoi Museum is within half a mile (1 km) and Keangnam Landmark Tower 72 is within 2 miles (3 km).

What's nearby

  • Vietnam National Convention Center - 9 min walk
  • Keangnam Landmark Tower 72 - 15 min walk
  • My Dinh National Stadium - 4 min drive
  • Ho Chi Minh Mausoleum - 8 min drive
  • Hoan Kiem Lake - 11 min drive

Getting around

  • Ga Thuong Tin Station - 17 min drive
  • Ga Hà Đông Station - 24 min drive
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • ‪Crystal Jade Palace - ‬4 min walk
  • ‪The Lounge - ‬3 min walk
  • ‪French Grill - ‬4 min walk
  • ‪Akira Back - ‬1 min walk
  • ‪JW Cafe - ‬3 min walk

About this property

JW Marriott Hotel Hanoi

5-star luxury hotel near Vietnam National Convention Center, connected to the convention center
As a guest of JW Marriott Hotel Hanoi, you'll find an indoor pool, a spa tub, a sauna, and a 24-hour fitness center. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

A business center, 17 meeting rooms, and limo/town car service are available. Spa services, a terrace, and multilingual staff are also featured at the luxury JW Marriott Hotel Hanoi. An airport shuttle (available 24 hours) and a shopping center shuttle are available for a fee. Free self parking is available.

This 5-star Hanoi hotel is smoke free.

  • 450 guestrooms or units
  • 8 levels
  • 5 dining venues
  • Built in 2013
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
JW Marriott Hotel Hanoi offers 450 air-conditioned accommodations with iPod docking stations and minibars. 42-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the onsite spa services. There are 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Languages

Chinese (Mandarin), English, Japanese, Korean, Vietnamese

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily: VND 796950 for adults and VND 398475 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Playground
  • Sauna
  • Spa services
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Front entrance ramp
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • iPod dock

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Hotel Hanoi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 993300.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 796950 for adults and VND 398475 for children
  • Airport shuttle fee: VND 2194500 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: VND 2194500 (one-way), (from 6 to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 993300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Jw Marriott Hanoi
Jw Marriott Hotel Hanoi
JW Marriott Hotel Hanoi Hotel
JW Marriott Hotel Hanoi Hanoi
JW Marriott Hotel Hanoi Hotel Hanoi

JW Marriott Hotel Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 370 out of 482 reviews" "
Rating 8 - Good. 77 out of 482 reviews" "
Rating 6 - Okay. 18 out of 482 reviews" "
Rating 4 - Poor. 10 out of 482 reviews" "
Rating 2 - Terrible. 7 out of 482 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the middle of a great city. Excellent breakfast to kick off your day. Tremendously friendly staff at every interaction. Book it you won’t regret it!
Stayed 1 night in Feb 2024

10/10 Excellent

Nancy

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

YOUJIN

Stayed 3 nights in Nov 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Eugene C.

Stayed 3 nights in Sep 2023

10/10 Excellent

Ajay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best In Hospitality Service
Best In Hospitality Service, was really good to see the good gestures by the hotel staff
Stayed 2 nights in Aug 2023

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room but smell moldy
Staff are very helpful and polite. Room is nice, good view. Smell moldy,
Stayed 3 nights in Aug 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Amazing hotel! Incredible service
Stayed 1 night in Jul 2023

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could highly recommend staying at this hotel. We stayed with access to the Executive Club, and was the best club experience we have had. They staff were amazing, nothing was to much to ask for, and all they wanted to do was enhance your experience. We were very impressed.
Stayed 3 nights in Apr 2023