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Melia Hanoi

5.0 star property
5-star luxury hotel near Hoan Kiem Lake

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Photo gallery for Melia Hanoi

Building design
Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers
Minibar, in-room safe, desk, laptop workspace
2 restaurants, breakfast served
2 restaurants, breakfast served
Reviews
9.0

Wonderful

Popular amenities

  • Restaurant
  • PoolPoolPool
  • Hot tubHot tubHot tub
  • BarBarBar
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
44b Ly Thuong Kiet Street, Hoan Kiem District, Hanoi, 01235
  • Popular LocationHoa Lo Prison Museum3 min walk
  • Popular LocationHoan Kiem Lake8 min walk
  • Popular LocationHanoi Opera House15 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)43 min drive

Room options

View all photos for Family Suite

Minibar, in-room safe, desk, laptop workspace

Family Suite

  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Connecting Rooms

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, Connecting Rooms

  • 64 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level, Suite, Balcony

The Level, Suite, Balcony

The Level, Suite, Balcony

  • 68 sq m
  • City view
  • Sleeps 2
  • 2 King Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

9/10 Wonderful
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level Suite

The Level Suite | City view

The Level Suite

  • 68 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

10/10 Exceptional
  • 68 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level Premium

The Level Premium

The Level Premium

10/10 Exceptional
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room

Premium Room

9/10 Wonderful
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the area

Hanoi

Central Hanoi getaway .Within a 10-minute walk of this Hoan Kiem hotel, you'll find Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Hoa Lo Prison Museum and Vietnam Women's Museum are also within half a mile (1 km).

What's nearby

  • Hoa Lo Prison Museum - 3 min walk
  • Hoan Kiem Lake - 8 min walk
  • St. Joseph's Cathedral of Hanoi - 10 min walk
  • Hanoi Opera House - 15 min walk
  • Hanoi Old Town Night Market - 17 min walk

Getting around

  • Hanoi Railway Station - 11 min walk
  • Noi Bai Intl. Airport (HAN) - 43 min drive

Restaurants

  • ‪Bún Bò Huế O Xuân - Cơ Sở 2 - ‬2 min walk
  • ‪Trung Nguyên Cafe - Cà Phê Sách - ‬3 min walk
  • ‪Cava Lounge at Melia Hanoi - ‬1 min walk
  • ‪Bún riêu Huyền Thu - ‬3 min walk
  • ‪Juicéé Lab - ‬2 min walk

About this property

Melia Hanoi

5-star luxury hotel near Hoan Kiem Lake
Melia Hanoi offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, 12 meeting rooms, and limo/town car service are available. A spa tub, a sauna, and spa services are also featured at the luxury Melia Hanoi. An airport shuttle (available 24 hours), a casino shuttle, and a bus station shuttle are available for a fee.

Smoking is allowed in designated areas at this 5-star Hanoi hotel.

  • 306 guestrooms or units
  • 22 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 1999
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Melia Hanoi offers 306 accommodations with minibars and safes. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Oasis Spa. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

Languages

English, Spanish, Vietnamese

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Stroller

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily: VND 571725 for adults and VND 277200 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Bike parking
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 394
  • Magnifying mirror
  • Tile flooring in public areas
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea filters (reusable)
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Melia Hanoi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 1843380.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 571725 for adults and VND 277200 for children
  • Airport shuttle fee: VND 1800000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1843380.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products.
    The property is professionally cleaned.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Melia
Melia Hanoi
Melia Hotel Hanoi
Hanoi Sol Melia
Melia Hanoi Hotel Hanoi
Sol Melia Hanoi
Melia Hanoi Hotel
Melia Hanoi Hotel
Melia Hanoi Hanoi
Melia Hanoi Hotel Hanoi

Melia Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 494 out of 856 reviews" "
Rating 8 - Good. 274 out of 856 reviews" "
Rating 6 - Okay. 59 out of 856 reviews" "
Rating 4 - Poor. 12 out of 856 reviews" "
Rating 2 - Terrible. 17 out of 856 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Chi Thanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good 4*+ hotel in convenient location
Melia hotel is located in a convenient district , walkable to Hoan Kiem lake and not far from the old quarter of Hanoi. The hotel staff (front desk and in breakfast restaurant) is very helpful and attentive. Our suite is very spacious and comfortable. The breakfast is a bit below average. The foods provided at breakfast was not fresh and not of good quality. The free breakfast (included in the price) is not particularly good. But the (paid) meals in the restaurant at dinner were good enough. In overall we rate this hotel 4*+.
Stayed 2 nights in Mar 2024

2/10 Terrible

Thai

Stayed 1 night in Mar 2024

2/10 Terrible

Thai

Stayed 1 night in Feb 2024

6/10 Okay

Jennifer

Stayed 3 nights in Feb 2024

10/10 Excellent

Phong Cao

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Feb 2024

10/10 Excellent

Solomon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the receptionist who let me have the kind of room I asked to the valet who helped me with my luggage.., and the guy who helped to book my taxi, the cleaning ladies who found my glasses before I checked out .. this place is full amazing people . I will return..
Stayed 2 nights in Jan 2024

10/10 Excellent

alishia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hanoi
Perfect
Stayed 3 nights in Jan 2024

10/10 Excellent

Gina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was really top notched. The staffs really take every feedback into consideration and act upon them almost immediately. Location is ideal. Definitely the only hotel I will stay each time I go back to Hanoi be it for work or leisure.
Stayed 1 night in Jan 2024

10/10 Excellent

Manoj

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, bar,staff
Stayed 3 nights in Jan 2024

10/10 Excellent

Adryene, Missouri City

Stayed 1 night in Jan 2024