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Hanoi Inner Hotel

3.5 star property
3.5-star hotel near Hoan Kiem Lake, connected to a shopping center

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Photo gallery for Hanoi Inner Hotel

Lobby
City view
Property entrance
Minibar, in-room safe, desk, soundproofing
Breakfast meal
Reviews
9.2

Wonderful

Popular amenities

  • Parking availableParking availableParking available
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry
  • 24/7 front desk24/7 front desk24/7 front desk

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
No 19, Au Trieu Street, Hoan Kiem District, Hanoi, 10000
  • Popular LocationSt. Joseph's Cathedral of Hanoi1 min walk
  • Popular LocationHoan Kiem Lake6 min walk
  • Popular LocationHanoi Opera House15 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)23 min drive

Room options

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

8/10 Very good
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Family Quadruple Room, City View

Minibar, in-room safe, desk, soundproofing

Family Quadruple Room, City View

  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Double or Twin Room, City View

Honeymoon Double or Twin Room, City View

Honeymoon Double or Twin Room, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room, City View

Minibar, in-room safe, desk, soundproofing

Triple Room, City View

8/10 Very good
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

7.7/10 Good
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Breakfast included
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4.9 out of 5, Exceptional, (1073)
The price is CA $50
per night
CA $57 total
includes taxes & fees
29 Jun - 30 Jun
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About the area

Hanoi

Old Quarter stay.A stay at this Old Quarter hotel places you steps from St. Joseph's Cathedral of Hanoi and within a 10-minute walk of Hoan Kiem Lake. Red Moon Gallery and Lotus Water Puppet Theater are also within half a mile (1 km).

What's nearby

  • St. Joseph's Cathedral of Hanoi - 1 min walk
  • Hoan Kiem Lake - 6 min walk
  • Hoa Lo Prison Museum - 6 min walk
  • Hanoi Old Town Night Market - 9 min walk
  • Hanoi Opera House - 15 min walk

Getting around

  • Hanoi Railway Station - 16 min walk
  • Noi Bai Intl. Airport (HAN) - 24 min drive

Restaurants

  • ‪Cộng Caphe - Nhà Thờ - ‬1 min walk
  • ‪Quán Gốc Đa - ‬1 min walk
  • ‪Phở Ấu Triệu - ‬1 min walk
  • ‪Nem Nướng Nhà Thờ - ‬1 min walk
  • ‪La Place - ‬1 min walk

About this property

Hanoi Inner Hotel

3.5-star hotel near Hoan Kiem Lake, connected to a shopping center
There's a restaurant on site, as well as a snack bar/deli. WiFi and wired Internet are free in public spaces. You'll find a business center on site. An airport shuttle (available 24 hours), a beach shuttle, and a train station drop-off service are available for a fee. The business-friendly Hanoi Inner Hotel also features tour/ticket assistance, coffee/tea in a common area, and concierge services. Parking is available for a fee.

This 3.5-star Hanoi hotel is smoke free.

  • 1 building
  • 24 guestrooms or units
  • 6 levels
  • Built in 2013
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Hanoi Inner Hotel offers 24 air-conditioned accommodations with fireplaces and computers. 32-inch LCD televisions come with cable channels and DVD players. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, Japanese, Vietnamese

Property amenities

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (VND 200000 per night)
  • Onsite parking options include a carport
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Roundtrip train station shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • 1 restaurant
  • Room service available
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Computer
  • DVD player

Bedroom

  • Air conditioning

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Fireplace
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Inner Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 250000.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Self parking fee: VND 200000 per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: VND 250000.0 per night
  • Credit card charges are subject to a surcharge of 4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash.
    For guests' safety, the property includes window guards in each accommodation.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Boutique Splendid Hotel
Splendid Boutique
Splendid Boutique Hotel
Splendid Star Boutique
Splendid Star Boutique Hanoi
Splendid Star Boutique Hotel
Splendid Star Boutique Hotel Hanoi
Splendid Star Hotel
Star Boutique Hotel
Hanoi Inner Hotel Hotel
Hanoi Inner Hotel Hanoi
Splendid Star Boutique Hotel
Hanoi Inner Hotel Hotel Hanoi
7S Hotel Splendid Star Boutique

Hanoi Inner Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 710 out of 963 reviews" "
Rating 8 - Good. 148 out of 963 reviews" "
Rating 6 - Okay. 66 out of 963 reviews" "
Rating 4 - Poor. 20 out of 963 reviews" "
Rating 2 - Terrible. 19 out of 963 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

7.0/10

Amenities

9.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maurice, Winnipeg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We actually stayed at the Capital Hotel, a sister property across the street. The room was a spacious, modern, nice shower and had a balcony which was great to spend time on to relax. Staff were amazing, friendly, sincere and gracious. The breakfast included was very good. I would come back for sure.
Stayed 1 night in Feb 2024

6/10 Okay

phorn

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The picture on the website doesn’t even look the same, hot water wasn’t working, tv wasn’t working, very noisy hotel, also we have to ask for bath towels for the room, I would not book here again,
Stayed 4 nights in Jan 2024

10/10 Excellent

Mimi Pham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely happy with the room and service
Very comfortable room, friendly and convenient, centralised of everything with a walking distance in the old quarter and the city. I will come back and stay here again in the near future
Stayed 2 nights in Dec 2023

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Deepak

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room interior looks dated and need upgrade.

6/10 Okay

Emiliano

Liked: Staff & service
Fair
Stayed 3 nights in Nov 2023

8/10 Good

Vi

Stayed 1 night in Nov 2023

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the first night of our stay they didn’t have a room in their hotel so they took us across the street to stay and then we returned to the Inner Hotel for the remainder of our stay. but both hotels were nice. the inner hotels staff was super friendly and very helpful with recommendations of where to go and eat. the room was comfortable with AC and free wifi. the beds were soft but they only provide a top sheet to cover with. but the hot water and water pressure in the shower was good. the hotel was in a very central location and easy to walk to many places. you must try MAMA bahn mi right around the corner for the best bahn mi!!

4/10 Poor

Van Anh

Travelled with family
Disliked: Cleanliness
A big disappointment-it’s only an acceptable one
The place is surely not the worst we have been through in Vietnam but an over all of 9.2/10 from the reviews makes my stay here a disappointment. The room is okay-ly in order but the bathroom was a horror: the shower’s wall was full of mold - black mold. I felt disgusted in it. I asked the front desk to have it cleaned up asap but they couldn’t because the cleaning person is only in during the day and I was out the whole day while they had only 1 key to the room which was on me. I decided to clean the shower myself at my return given that I could not ask for the refund and I could not change hotel or clean myself in such filth. Apart from the fact that their soap and shampoo didn’t clean, the front desk failed to provide me with a functioning shampoo dispenser even if I told them first thing when we received the room.
Stayed 2 nights in Oct 2023

8/10 Good

eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good. Was close to everything
Stayed 3 nights in Sep 2023