DoubleTree by Hilton Harrogate Majestic Hotel & Spa

4.0 star property
Eco-certified Victorian hotel in Harrogate City Centre

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Photo gallery for DoubleTree by Hilton Harrogate Majestic Hotel & Spa

Exterior
Indoor pool, sun loungers
Deluxe Room, 1 King Bed
Lounge
Lounge
Reviews
7.8

Good

Popular amenities

  • Breakfast available
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Ripon Road, Harrogate, England, HG1 2HU
  • Popular LocationTurkish Baths and Health Spa5 min walk
  • Popular LocationHarrogate Convention Centre6 min walk
  • Popular LocationHarrogate Theatre9 min walk
  • AirportLeeds (LBA-Leeds Bradford)29 min drive

Room options

Cosy Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Room, 1 King Bed (Bathtub)

  • Sleeps 2
  • 1 King Bed

Superior Double Room, 2 Beds

  • Sleeps 2
  • 2 Double Beds

Superior King Room, 2 Beds

  • Sleeps 4
  • 2 King Beds

Superior Room, 1 King Bed

8/10 Very good
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed

7.6/10 Good
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Harrogate

City center retreat .At this Harrogate City Centre hotel, you'll be within a 5-minute walk of Royal Hall and Harrogate Ringway. Turkish Baths and Health Spa and Harrogate Convention Centre are also within half a mile (1 km).

What's nearby

  • Royal Hall - 4 min walk
  • Turkish Baths and Health Spa - 5 min walk
  • Harrogate Convention Centre - 6 min walk
  • Harrogate Theatre - 9 min walk
  • RHS Garden Harlow Carr - 5 min drive

Getting around

  • Harrogate Station - 11 min walk
  • Leeds (LBA-Leeds Bradford) - 29 min drive

Restaurants

  • ‪The Winter Gardens - ‬8 min walk
  • ‪Nando's - ‬6 min walk
  • ‪Christies - ‬6 min walk
  • ‪The Little Ale House Rp Limited - ‬7 min walk
  • ‪No. 35 Cheltenham - ‬6 min walk

About this property

DoubleTree by Hilton Harrogate Majestic Hotel & Spa

Eco-certified Victorian hotel in Harrogate City Centre
DoubleTree by Hilton Harrogate Majestic Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 157 square feet (15 square meters) and includes a conference center. A spa tub, a sauna, and a terrace are also featured at the eco-certified DoubleTree by Hilton Harrogate Majestic Hotel & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of DoubleTree by Hilton Harrogate Majestic Hotel & Spa was completed in November 2019.

This 4-star Harrogate hotel is smoke free.

  • 184 guestrooms or units
  • 5 levels
  • 157 sq ft of conference space
  • 15 sq m of conference space
  • Built in 1901
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Harrogate Majestic Hotel & Spa offers 184 accommodations with laptop-compatible safes and coffee/tea makers. 49-inch LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hungarian, Polish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per night)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 16.95-16.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 49-inch LCD TV
  • Satellite channels

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per stay (maximum GBP 15 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 99 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 16.95 to 16.95 per person
  • Self parking fee: GBP 15 per night
  • Pet fee: GBP 25 per pet, per stay (maximum GBP 15 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard, American Express, Eurocard, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

The listed facilities fee covers access to the spa and indoor pool for 120 minutes per person.
Children under 17 years old are allowed in the pool from 7 AM to 9 AM, and 5 PM to 7 PM.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Majestic Harrogate
Majestic Hotel Harrogate
The Majestic Hotel
DoubleTree by Hilton Harrogate Majestic Hotel & Spa Hotel
DoubleTree by Hilton Harrogate Majestic Hotel & Spa Harrogate

DoubleTree by Hilton Harrogate Majestic Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 362 out of 955 reviews" "
Rating 8 - Good. 273 out of 955 reviews" "
Rating 6 - Okay. 157 out of 955 reviews" "
Rating 4 - Poor. 98 out of 955 reviews" "
Rating 2 - Terrible. 65 out of 955 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Seriously overpriced. We paid £220 per night for 3 nights in a deluxe room. I am still looking for the deluxe. Bog standard would be a more accurate description of our room. Our view was the grimy roof of a large warehouse.
Stayed 3 nights in Feb 2024

8/10 Good

Brown

Stayed 1 night in Mar 2024

10/10 Excellent

Lynn

Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel with very friendly staff. The breakfast was amazing and so convenient. The rooms were cleaned daily and the cleaning staff were so friendly.
Stayed 2 nights in Feb 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and facilities at a good price.
We stayed 1 night to attend and event at the theatre next door. This hotel has many features reflecting its history, but has been modernised successfully. We found our room with a king sized bed both warm and comfortable. Staff were friendly. My wife particularly approved of breakfast tea being served in tea pots. As an electric car driver the charging points on site were welcome and we had no problem in fully charging the car overnight at a reasonable rate. The price we paid was also competitive. We would certainly be happy to return here.
Stayed 1 night in Feb 2024

6/10 Okay

Graham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Booked for an occasion - asked & paid for specific things on arrival, and was let down as these were not fully implemented. Evening meal in restaurant - informed at the outset certain things were not available. We then placed our drinks orders, at the time of order the meal - for the waitress to then come back 5 mins later to inform us that one of the drinks was also not available. Came to order dessert - to be yet again informed 1st choice of our order was not available. Also, disappointed to arrive and find out that there is also now a £15 per night parking charge... Overall a mediocre experience & not something one would expect from part of the Hilton chain
Stayed 2 nights in Feb 2024

10/10 Excellent

Lucy

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Lovely, welcoming and elegant hotel - slow service
A lovely, well located hotel (at least for the theatre) with an elegant feeling - rooms were large and luxurious - for the UK at least! Very comfy beds/pillows and great quality sheets. Service was understanding and kind - if slow. The checking in system was very slow and this is apparently quite normal (according to staff!). And not welcome coming in after a 36 hour journey from abroad.. Lots of local people in and out for both bar, afternoon tea and spa.
Stayed 1 night in Feb 2024

4/10 Poor

Jon

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor spa and hotel. Not a happy customer
Hotel was not very clean or what you would expect for a doubletree/ Hilton. Our room was not made up on several occasions (and we didn’t leave a dnd card out either) , twice we had to ask for our room to be cleaned , or ask for towels and toilet paper. We had to wait for 2hrs on one occasion when getting back from a long day out for our room to be cleaned (as they had not done it during the day) and they still didn’t give us towels or toilet paper. They left us in the bar and didn’t even offer a complimentary drink had to spend £35 on drinks whilst we waited to pass the time. They just are not attentive to your needs. Hotel is run down and not clean. Floors are filthy and so are table tops. Plus side food was ok/ breakfast nice. Spa is average and had cold hot tub inside and out. Would not go there again and have made a formal complaint. Spent £800 for 3nights and two lots of spa treatments for a couple. We don’t usually moan or complain but this was a lot of money and we felt it just didn’t live up to expectations or cleanliness for the money which is a shame
Stayed 3 nights in Feb 2024

4/10 Poor

Steven

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing for the Price
Check in took too long as there was a long queue. Then they charged me £12 for parking in their carpark. If you’re going to charge then state there’s a charge on your website rather than saying parking is available. Hotel looks very old with very dour grey wallpaper and carpet. Room was a very nice size and bed was OK but the heating system looked like it was from the 70’s and the room was cold at night. Far too expensive for the facilities on offer.
Stayed 1 night in Feb 2024