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JEN Hong Kong by Shangri-La

4.0 star property
4-star hotel near Victoria Harbour

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Photo gallery for JEN Hong Kong by Shangri-La

Seasonal outdoor pool
Exterior
1 bedroom, in-room safe, desk, blackout drapes
Rooftop bar, ocean views, open daily
Reception
Reviews
8.6

Excellent

Popular amenities

  • Restaurant
  • Gym
  • Breakfast available
  • Free WiFi
  • BarBarBar
  • PoolPoolPool

Explore the area

Map
508 Queens Road West, Western District, Hong Kong
  • Popular LocationVictoria Harbour20 min walk
  • Popular LocationHong Kong - Macau Ferry Terminal2 min drive
  • Popular LocationLan Kwai Fong4 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)31 min drive

Room options

View all photos for Deluxe Harbour View Queen Room

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Harbour View Queen Room

10/10 Exceptional
  • 21 sq m
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior City View Queen Room

Superior City View Queen Room

Superior City View Queen Room

8.9/10 Excellent
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Mountain View Queen Room with Club Lounge Access

Club Mountain View Queen Room with Club Lounge Access

Club Mountain View Queen Room with Club Lounge Access

8.7/10 Excellent
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Harbour View Queen Room with Club Lounge Access

Club Harbour View Queen Room with Club Lounge Access

Club Harbour View Queen Room with Club Lounge Access

9.3/10 Wonderful
  • 21 sq m
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe City View Queen Room

Deluxe City View Queen Room

Deluxe City View Queen Room

7.9/10 Good
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Harbour View Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Harbour View Twin Room

8.9/10 Excellent
  • 21 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior City View Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Superior City View Twin Room

9/10 Wonderful
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Harbour View Twin Room with Club Lounge Access

1 bedroom, in-room safe, desk, blackout drapes

Club Harbour View Twin Room with Club Lounge Access

  • 21 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Room
ibis Hong Kong Central And Sheung Wan
Free WiFi
Restaurant
Air conditioning
Gym
4.2 out of 5, Very good, (1095)
The price is CA $104
per night
CA $115 total
includes taxes & fees
20 Jun - 21 Jun
ibis Hong Kong Central And Sheung Wan

About the area

Hong Kong

City center retreat .Your stay at this Central & Western District hotel places you within 2 miles (3 km) of Victoria Harbour and Hong Kong - Macau Ferry Terminal. Soho and Lan Kwai Fong are also within 2 miles (3 km).

What's nearby

  • Victoria Harbour - 20 min walk
  • Hong Kong - Macau Ferry Terminal - 2 min drive
  • Soho - 3 min drive
  • Lan Kwai Fong - 4 min drive
  • Hong Kong Convention and Exhibition Centre - 5 min drive

Getting around

  • Shek Tong Tsui Terminus Tram Stop - 2 min walk
  • Hong Kong Wan Chai Station - 5 min drive
  • Hong Kong International Airport (HKG) - 31 min drive

Restaurants

  • Café Malacca 馬來一菜館 - 1 min walk
  • 14 South Lane - 2 min walk
  • 麥當勞 - 1 min walk
  • Chung Kee Dessert - 1 min walk
  • Itacho Sushi 板長壽司 - 1 min walk

About this property

JEN Hong Kong by Shangri-La

4-star hotel near Victoria Harbour
JEN Hong Kong by Shangri-La offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 1033 square feet (96 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly JEN Hong Kong by Shangri-La.

This 4-star Hong Kong hotel is smoke free.

  • 283 guestrooms or units
  • 28 levels
  • Meeting rooms
  • 1033 sq ft of conference space
  • 96 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
JEN Hong Kong by Shangri-La offers 283 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Limited onsite parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: HKD 238 for adults and HKD 238 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 238 for adults and HKD 238 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 7:30 AM to 7:30 PM.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hong Kong Traders
Hong Kong Traders Hotel
Traders Hong Kong
Traders Hong Kong Hotel
Traders Hong Kong Shangri-La
Traders Hotel Hong Kong
Traders Hotel Hong Kong Shangri-La
Traders Hotel Shangri-La Hong Kong
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Traders Shangri-La Hotel Hong Kong
Hotel Jen Hong Kong
Hotel Jen
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Jen Hong Kong Shangri-La
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Hotel Jen Hong Kong by Shangri-La Hong Kong
Traders Hotel Hong Kong by Shangri La
Hotel Jen Hong Kong
Hotel Jen Hong Kong by Shangri La
Hotel Jen Shangri-La
Jen Shangri-La

JEN Hong Kong by Shangri-La Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 473 out of 1003 reviews" "
Rating 8 - Good. 410 out of 1003 reviews" "
Rating 6 - Okay. 80 out of 1003 reviews" "
Rating 4 - Poor. 24 out of 1003 reviews" "
Rating 2 - Terrible. 16 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Stayed 4 nights in Feb 2024

10/10 Excellent

Lorivic Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 4 nights in Jan 2024

8/10 Good

Sun Ung

Liked: Cleanliness, staff & service, property conditions & facilities
The environment is good, but the noise next door is loud, which affects sleep. The bathroom and shower room need to be improved. There needs to be a place to put clean towels in the shower room.
Stayed 5 nights in Feb 2024

4/10 Poor

Daniel

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Not impressed
Went for a stop over in Hong Kong for 2 nights. Room was not impressive and not sure how it is related to Shangri-La. Room is small, VERY DATED DECOR, room was dusty. There room was very cold so they had to deliver a portable heater to the room. Location was decent and the bed was comfortable. I wouldn't say that the room justified the price. Next time I will be staying in a cheaper chain of hotel. Overall it was just ... ok. Not super impressive, but not worth the price.
Stayed 2 nights in Feb 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch
Excellent stay. Particularly liked the big TV and big bed and powerful shower. Jason and lady at check in desk were both a great help, and I’d a smooth check in / out.
Stayed 5 nights in Feb 2024

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located conveniently next to the MTR, with various food stalls and malls nearby. The room is small but clean. Similarly, the gym is small but well-equipped and good for both cardio and strength training. Overall, will return again!
Stayed 4 nights in Jan 2024

10/10 Excellent

Lingjie

Stayed 1 night in Jan 2024

8/10 Good

Joe, Port Orange

Liked: Amenities
I’ve stayed here before. Though the room is a bit small, it has everything u need. Nice.neighborhood, with plenty of dining spots, including McDonalds right across the street. The restaurant serves tasty Malaysian cuisine, though it’s not cheap. The biggest problem is the breakfast buffet is so overpriced for what u get.
Stayed 3 nights in Jan 2024

6/10 Okay

Mukta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The structure of the room was bit awkward with cubicles for Bath and toilet and safe.
Stayed 4 nights in Jan 2024