10/10 Excellent
Tatiana
21 Feb 2024
Liked: Cleanliness, room comfort
Great place, amazing people!
If only I could give 10 stars!! Absolutely incredible people who went above and beyond to take care of my elderly father when he had a long layover in Istanbul. The airport employees mistakenly were not letting him out of the transit zone for almost 4 hours. It didn't help that my Dad got locked out of his phone so we could not reach him. Musa, who came to pick him up to transfer to the hotel, was there waiting and looking for him all those 4 hours! Eventually, together with the hotel's owners, they were able to locate my Dad and got him "released". Everyone was so warm, patient and friendly throughout the whole experience. They treated us like family. This is the only place we'll stay at when in Istanbul and will be recommending to all family and friends. Thank you so much Musa, Svetlana and everyone else at the Airport Family Suites Hotel for your kindness and hospitality!
Tatiana
Stayed 1 night in Feb 2024