Comfort Inn & Suites Jackson

2.5 star property
Hotel perfectly located for exploring Jackson

Choose dates to view prices

Photo gallery for Comfort Inn & Suites Jackson

Lobby
Pool
Exterior
Room, 2 Queen Beds, Non Smoking
Free daily continental breakfast
Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • Breakfast includedBreakfast includedBreakfast included
  • GymGymGym
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
2435 Shirley Dr, Jackson, MI, 49202
  • Popular LocationArt 6345 min drive
  • Popular LocationJAX 606 min drive
  • Popular LocationCascade Falls9 min drive
  • AirportDetroit, MI (DTW-Detroit Metropolitan Wayne County)62 min drive

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.7/10 Excellent
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

9/10 Wonderful
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking

8/10 Very good
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

9.3/10 Wonderful
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

8.7/10 Excellent
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Jackson

City center stay.Within 3 miles (5 km) of this Jackson hotel, you'll find Keeley Park and Art 634. Michigan Theatre of Jackson and JAX 60 are also within 6 miles (10 km).

What's nearby

  • Art 634 - 5 min drive
  • Michigan Theatre of Jackson - 5 min drive
  • JAX 60 - 6 min drive
  • Henry Ford Allegiance Health - 7 min drive
  • Cascade Falls - 9 min drive

Getting around

  • Jackson Station - 5 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 62 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Panera Bread - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Culver's - ‬4 min drive

About this property

Comfort Inn & Suites Jackson

Hotel perfectly located for exploring Jackson
WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn & Suites Jackson. Free self parking is available.

Smoking is allowed in designated areas at this Jackson hotel.

  • 70 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • 1 conference room
Comfort Inn & Suites Jackson offers 70 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 50-inch flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Swimming pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch flat-screen TV
  • Cable channels
  • Pay movies

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free long-distance calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe (surcharge)
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 1.50 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Jackson
Comfort Jackson
Comfort Inn Suites Jackson
Comfort Inn & Suites Jackson Hotel
Comfort Inn & Suites Jackson Jackson
Comfort Inn & Suites Jackson Hotel Jackson

Comfort Inn & Suites Jackson Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 165 out of 394 reviews" "
Rating 8 - Good. 139 out of 394 reviews" "
Rating 6 - Okay. 41 out of 394 reviews" "
Rating 4 - Poor. 28 out of 394 reviews" "
Rating 2 - Terrible. 21 out of 394 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable room.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jacques

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Kristine

Liked: Cleanliness, property conditions & facilities, room comfort
One night stay
The room was pretty clean and comfortable. The breakfast food however was not great at all. The milk was barely cool and the sausage was so icky it wasn’t edible. I would stay here again but avoid the breakfast. Also the indoor pool was closed for winter. I thought that was the whole idea of an indoor pool, so it doesn’t have to close for winter.
Stayed 1 night in Mar 2024

2/10 Terrible

Margaret

Travelled with family, Travelled with partner
We arrived to find that their pool was closed. We asked when it would be open and the staff said later this year! We specifically were wanting a hotel with pool. We were told that our room would be reimbursed. It hasn’t shown on our credit card as being reimbursed yet.
Stayed 2 nights in Mar 2024

8/10 Good

Richard

Liked: Cleanliness
Stayed 1 night in Feb 2024

2/10 Terrible

Daniel, Akron

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Exhaust fan was way toooo loud in bathroom Toilet didnt flush after multiple trys The a/c fan kicked on sounded like it was gearing up to cut deli meat. Ive stayed here many many times and this time by far was the absolutely the worst time.
Stayed 1 night in Jan 2024

4/10 Poor

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Not the quality experienced of other Comfort Inn
Was not told before check-in about satellite dish problems so no TV during the during the football playoff weekend. Fixed day of check out. Or that the pool is closed due to maintenance for the last month. The bed mattress is hard and has a metal foundation that makes loud noise when sitting down or other similar movements. I didn't have a chance to try the free breakfist or the exercise room.
Stayed 1 night in Jan 2024

10/10 Excellent

Carolyn

Stayed 2 nights in Dec 2023

10/10 Excellent

Stefan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Mary

Travelled with family and small children
Was told there would be no room service unless we asked for it, the room had been entered at least twice (without request) and his cologne was taken and maybe other items that we haven't noticed. The pool was closed
Stayed 4 nights in Dec 2023