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Orient by Isrotel exclusive

5.0 star property
5-star luxury hotel near Western Wall

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Photo gallery for Orient by Isrotel exclusive

Orient City View Suite | View from room
Exterior
Minibar, in-room safe, blackout drapes, free WiFi
Interior
Lobby
Reviews
9.0

Wonderful

Popular amenities

  • Pool
  • SpaSpaSpa
  • Breakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
3 Emek Refaim St, Jerusalem, 91999
  • Popular LocationJaffa Gate17 min walk
  • Popular LocationAl-Aqsa Mosque4 min drive
  • Popular LocationWestern Wall5 min drive
  • AirportTel Aviv (TLV-Ben Gurion)53 min drive

Room options

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom

Family Room, 1 Bedroom

  • 48 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Templer Executive Room

Templer Executive Room

Templer Executive Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Orient Garden Room

Orient Garden Room

Orient Garden Room

  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Orient City View Suite

Orient City View Suite | Living room

Orient City View Suite

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Orient City View Room

Minibar, in-room safe, blackout drapes, free WiFi

Orient City View Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Orient Old City View

Minibar, in-room safe, blackout drapes, free WiFi

Orient Old City View

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Orient Suite

Orient Suite

Orient Suite

  • 43 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Templer Deluxe Room

Templer Deluxe Room

Templer Deluxe Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Orient Room

Minibar, in-room safe, blackout drapes, free WiFi

Orient Room

  • 27 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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4.5 out of 5, Wonderful, (577)
The price is CA $503
per night
CA $503 total
includes taxes & fees
30 May - 31 May
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About the area

Jerusalem

Central Jerusalem getaway .You'll be steps from The First Station and within a 10-minute walk of Montefiore Windmill with a stay at this Emek Refaim hotel. Also, Sultan's Pool is within half a mile (1 km) and Oskar Schindler's Grave is within 2 miles (3 km).

What's nearby

  • Jaffa Gate - 17 min walk
  • Mamilla Mall - 18 min walk
  • Church of the Holy Sepulchre - 2 min drive
  • Al-Aqsa Mosque - 4 min drive
  • Western Wall - 5 min drive

Getting around

  • Jerusalem Biblical Zoo Station - 18 min drive
  • Yekuti'el Adam Station - 21 min drive
  • Ben Gurion Airport (TLV) - 54 min drive

Restaurants

  • התחנה הראשונה - 3 min walk
  • Jerusalem Beer Garden - 3 min walk
  • Adom - 4 min walk
  • Vaniglia - 3 min walk
  • Hummus Abu Shukri - 9 min walk

About this property

Orient by Isrotel exclusive

5-star luxury hotel near Western Wall
Orient by Isrotel exclusive offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 7535 square feet (700 square meters) and includes a conference center. A seasonal outdoor pool, a fitness center, and a rooftop terrace are also featured at the luxury Orient by Isrotel exclusive. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Jerusalem hotel.

  • 243 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 7535 sq ft of conference space
  • 700 sq m of conference space
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Orient by Isrotel exclusive offers 243 accommodations with minibars and espresso makers. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Jerusalem hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

Languages

Arabic, English, French, Hebrew, Russian, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per day)
  • Valet parking on site (USD 30 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 35 for adults and USD 35 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Espresso maker
  • Minibar

More

  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
On Saturdays, check-out is 2 PM and check-in begins at 6 PM.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Israel value-added tax (17%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (17%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 35 for children
  • Self parking fee: USD 15 per day
  • Valet parking fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • The outdoor pool opens for the season in April.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Orient Jerusalem
Orient Hotel Jerusalem
Orient by Isrotel exclusive Hotel
Orient by Isrotel exclusive Jerusalem
Orient by Isrotel exclusive Hotel Jerusalem

Orient by Isrotel exclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 391 out of 580 reviews" "
Rating 8 - Good. 128 out of 580 reviews" "
Rating 6 - Okay. 28 out of 580 reviews" "
Rating 4 - Poor. 15 out of 580 reviews" "
Rating 2 - Terrible. 18 out of 580 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Tal

Liked: Cleanliness, property conditions & facilities, room comfort
Long time for check in & check put
Stayed 1 night in Feb 2024

10/10 Excellent

Mordechai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

zacharya

Liked: Cleanliness, staff & service, property conditions & facilities
We also stay at the Orient hotel. We love the area as well.
Stayed 3 nights in Sep 2023

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, accommodating staff And easy check out.
Stayed 2 nights in Sep 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, clean and great staff
Stayed 5 nights in Sep 2023

8/10 Good

abraham, Chicago

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near many restaurants cafes and walkable
Stayed 1 night in Sep 2023

8/10 Good

Flor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel that was very clean. Large breakfast buffet. Very nice bathroom with large tub and separate fancy shower. Two pools- one indoor and one on the roof. Relatively close to the Jaffa gate but we took a taxi and it was hard to get a taxi back. My only complaint is that I drink a lot of coffee in the morning and they refused to bring a pot to the table. They make people order cup by cup so each morning I had to order five cups, one at a time.
Stayed 1 night in Aug 2023

10/10 Excellent

toby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed! Beautiful pool, first class immaculate breakfast buffet, helpful staff
Stayed 6 nights in Aug 2023

2/10 Terrible

tova

Business traveller
Disliked: Staff & service
RUDE
FALSE ADVERTSING we booked a room that stated 291 ft with a city view. when we checked in the gave us a room that was 180ft, they claimed that's what we booked . and there was no view at all , it was facing ally way. they were very very rude. they spoke to me like i was an idiot. the employees never smile. on the positive side it is a beautiful hotel
Stayed 7 nights in Aug 2023