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DoubleTree by Hilton Hotel Johor Bahru

4.0 star property
4-star spa hotel near Komtar JBCC

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Outdoor pool, sun loungers
Exterior
Minibar, in-room safe, desk, laptop workspace
Lobby lounge
Shower, rainfall showerhead, designer toiletries, hair dryer
Reviews
9.0

Wonderful

Popular amenities

  • Restaurant
  • Breakfast available
  • Pool
  • Hot tubHot tubHot tub
  • BarBarBar
  • SpaSpaSpa

Explore the area

Map
12 Jalan Ngee Heng, Johor Bahru, Johor, 80000
  • Popular LocationKomtar JBCC3 min walk
  • Popular LocationJohor Bahru City Square10 min walk
  • Popular LocationJohor Bahru Customs, Immigration, and Quarantine Complex3 min drive
  • AirportJohor Bahru (JHB-Senai Intl.)33 min drive

Room options

Suite, 1 Bedroom

8.5/10 Very good
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Pool View

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds

9.5/10 Exceptional
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

King Room, Room, 1 King Bed

9.1/10 Wonderful
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 2 Bedrooms

9.5/10 Exceptional
  • 93 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

King Executive Suite with Executive Lounge Access

  • 62.8 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds (High Floor)

9.7/10 Exceptional
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed (High Floor)

9.5/10 Exceptional
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Corner

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Single Beds

8.5/10 Very good
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Presidential Suite, 1 King Bed

  • 156 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

King Room, 1 King Bed

9.4/10 Exceptional
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds, Accessible

8.3/10 Very good
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Room, 1 King Bed

8.6/10 Excellent
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Johor Bahru

Heart of Johor Bahru.Within a 15-minute walk of this Central District hotel, you'll find Komtar JBCC and Johor Bahru City Square. Also, Johor Bahru Chinese Heritage Museum is within 2 miles (3 km) and The Mall is within 6 miles (10 km).

What's nearby

  • Komtar JBCC - 3 min walk
  • Johor Bahru City Square - 10 min walk
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 3 min drive
  • KSL City Mall - 4 min drive
  • R&F Mall - 5 min drive

Getting around

  • JB Sentral - 8 min walk
  • Kranji Station - 8 min drive
  • Senai International Airport (JHB) - 34 min drive

Restaurants

  • ‪Lepak Corner - ‬4 min walk
  • ‪Haidilao Hot Pot - ‬5 min walk
  • ‪Makan Kitchen - ‬1 min walk
  • ‪4 Fingers Crispy Chicken - ‬5 min walk
  • ‪Tony Roma's - ‬6 min walk

About this property

DoubleTree by Hilton Hotel Johor Bahru

4-star spa hotel near Komtar JBCC
DoubleTree by Hilton Hotel Johor Bahru offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 14096 square feet (1310 square meters) and includes a conference center. A 24-hour fitness center, a sauna, and spa services are also featured at the business-friendly DoubleTree by Hilton Hotel Johor Bahru. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Johor Bahru hotel.

  • 333 guestrooms or units
  • 17 levels
  • 3 dining venues
  • Meeting rooms
  • 14096 sq ft of conference space
  • 1310 sq m of conference space
  • Built in 2014
  • Deli
  • Beach lounge chairs
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
DoubleTree by Hilton Hotel Johor Bahru offers 333 accommodations with DVD players and minibars. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Crystal Leaf Beauty. Services include deep-tissue massages, hot stone massages, and sports massages. The spa is open daily.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (MYR 15 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (MYR 10 per night)
  • Valet parking on site (MYR 49 per day)
  • RV/bus/truck parking on site
  • Electric car charging station on site
  • Onsite parking includes off-street options
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily: MYR 75-75 for adults and MYR 0-40 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • DVD player
  • LED TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Slippers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at DoubleTree by Hilton Hotel Johor Bahru

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 75 to 75 for adults, and MYR 0 to 40 for children
  • Fee for in-room wireless internet: MYR 15 per day (rates may vary)
  • Fee for in-room wired internet: MYR 15 per day (rates may vary)
  • Airport shuttle fee: MYR 130.00 per vehicle (roundtrip, maximum occupancy 4)
  • Self parking fee: MYR 10 per night
  • Valet parking fee: MYR 49 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property enforces a strict dress code in the executive lounge. Failure to comply with this dress code may result in refusal of entry.
Outside food that emits a strong odor, including durians and mangosteens, are not permitted on the premises.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

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DoubleTree by Hilton Hotel Johor Bahru Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 593 out of 1002 reviews" "
Rating 8 - Good. 326 out of 1002 reviews" "
Rating 6 - Okay. 58 out of 1002 reviews" "
Rating 4 - Poor. 18 out of 1002 reviews" "
Rating 2 - Terrible. 7 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hui Mian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initially planned to stay from 19-25 February but had to check out on 23 February to return back to Singapore due to a family emergency. Duty manager Ms Rachel Tan was very helpful and we got a refund back from the hotel after Expedia raised a refund request. Repeated stays at the hotel as we are very happy with the service and will definitely choose Doubletree Hilton again for our next trip.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mazaini

Liked: Cleanliness, staff & service, property conditions & facilities
I like the Spa and Jaccuzi
Stayed 1 night in Feb 2024

10/10 Excellent

Siti Aishah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Douglas

Stayed 1 night in Feb 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Yun Xiang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel middle of shopping area
Hotel room was clean and comfy. The playing pool handle needs some repair as it was shaky
Stayed 1 night in Feb 2024

6/10 Okay

Daniel

Travelled with partner
Disliked: Amenities
It is disappointing that after paying for a suite, Hilton still holds "free wifi" hostage by demanding you sign up for yet another loyalty program no one wants. No I do not want to join, I never did, and your competitor hotels do not engage in such invasive behavior.
Stayed 1 night in Feb 2024

10/10 Excellent

Jia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Feb 2024

8/10 Good

Muhammad Haziq, Singapore

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

8/10 Good

joseph kok chee

Liked: Staff & service, property conditions & facilities
1 night stay
The reception and check in process was excellent and smooth. Welcome gift of 2x cookies was a great warming gesture. One of the negatives was upon entering the room was a strong cleaning chemicals odour rather than a nice room fragrance that greeted us. The other negative was the pillow case does not smell fresh too. Overall its still an above average stay at the hotel
Stayed 1 night in Jan 2024