Best Western Joliet Inn & Suites

2.5 star property
Enjoy free breakfast at this Joliet hotel

Choose dates to view prices

Photo gallery for Best Western Joliet Inn & Suites

Exterior
Indoor pool, open 7:00 AM to 9:00 PM, sun loungers
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)
Terrace/patio
Lobby
Reviews
7.4

Good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Pool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry

Explore the area

Map
4380 Enterprise Drive, Joliet, IL, 60431
  • Popular LocationJoliet Junior College5 min drive
  • Popular LocationWestfield Louis Joliet Shopping Mall8 min drive
  • Popular LocationHarrah's Casino11 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)52 min drive

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

7.5/10 Good
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

7.5/10 Good
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2/10 Very good
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Joliet

In suburbs.Within 2 miles (3 km) of this Joliet hotel, you'll find West Shore Park and Shorewood-Troy Public Library. Ca Crest Park and Country West Park are also within 3 miles (5 km).

What's nearby

  • Joliet Junior College - 5 min drive
  • Westfield Louis Joliet Shopping Mall - 8 min drive
  • Hollywood Casino Joliet - 9 min drive
  • Harrah's Casino - 11 min drive
  • Route 66 Raceway - 16 min drive

Getting around

  • Joliet Gateway Center - 16 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 53 min drive

Restaurants

  • McDonald's - 4 min drive
  • Chili's Grill & Bar - 4 min drive
  • McDonald's - 8 min walk
  • Starbucks - 2 min drive
  • Wendy's - 4 min drive

About this property

Best Western Joliet Inn & Suites

Enjoy free breakfast at this Joliet hotel
A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 624 square feet (58 square meters) and includes conference space. An indoor pool, a terrace, and a vending machine are also featured at Best Western Joliet Inn & Suites. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Joliet hotel.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • 624 sq ft of conference space
  • 58 sq m of conference space
  • Built in 1999
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Terrace
  • ATM
  • Elevator
  • Smoking in designated areas
Best Western Joliet Inn & Suites offers 60 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

32-inch flat-screen televisions come with cable channels. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Free full breakfast available daily 6:00 AM–9:00 AM

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per accommodation
  • Cash Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

BEST WESTERN Joliet
BEST WESTERN Joliet Inn
Joliet BEST WESTERN
Best Western Joliet Hotel Joliet
Best Western Joliet Inn And Suites
Best Joliet & Suites Joliet
Best Western Joliet Inn & Suites Hotel
Best Western Joliet Inn & Suites Joliet
Best Western Joliet Inn & Suites Hotel Joliet

Best Western Joliet Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 236 out of 719 reviews" "
Rating 8 - Good. 219 out of 719 reviews" "
Rating 6 - Okay. 111 out of 719 reviews" "
Rating 4 - Poor. 77 out of 719 reviews" "
Rating 2 - Terrible. 76 out of 719 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Joyce

Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Feb 2024

8/10 Good

Donneisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Tito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, it was a great stay. Very clean and spacious. The bathroom and shower were really nice They definitely have to improve on their breakfast, but the coffee made up for it.
Stayed 2 nights in Jan 2024

8/10 Good

Robert

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Problem visit
The A/C/heat was very hard to adjust and the vents blew directly at the bed. The vents were adjustable, but when you aimed the in a different direction they would always return to blowing directly onto the bed
Stayed 2 nights in Jan 2024

6/10 Okay

beverly

Disliked: Property conditions & facilities
Upon arrival I was hit with a "$100 smoking" deposit that I did not know about, he told me it was because I booked with Expedia. It was 9pm I did not have the energy to argue. The person at the desk said my room number out loud, not something I am used to. You enter at the front, park at the back and use a key to get into a side door, key fob for side door did not work, had to enter through the main lobby. Room older, I had 2 queen beds one had top sheets with what was once blood and they attempted to bleach out. The easy chair in the room was dirty and stained. No grab bars near or in the shower.
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't go there
Very unhelpful management. Definitely won't be staying there again.
Stayed 4 nights in Jan 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Bailey

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Too loud of guests in other rooms and banging on walls all night and in the pool
Stayed 1 night in Dec 2023