Arcadia Suites

4.0 star property
4-star hotel near Uganda National Museum

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Photo gallery for Arcadia Suites

Front of property
Restaurant
Deluxe King Suite
Restaurant
Shower, free toiletries, hair dryer, towels
Reviews
8.6

Excellent

Popular amenities

  • Bar
    BarBar
  • Gym
    GymGym
  • Kitchen
    KitchenKitchen
  • Breakfast included
    Breakfast includedBreakfast included
  • Room service
    Room serviceRoom service
  • Air conditioning
    Air conditioningAir conditioning

Explore the area

Map
Plot 54A Kira Road, Opposite Uganda Museum, Kampala, 7566
  • Popular LocationThe Acacia Mall9 min walk
  • Popular LocationMulago National Specialized Hospital10 min walk
  • Popular LocationMakerere University16 min walk
  • AirportEntebbe (EBB-Entebbe Intl.)49 min drive

Room options

Deluxe Single Suite

  • 32 sq m
  • Sleeps 1
  • 1 Queen Bed

Deluxe King Suite

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Kampala

Kyebando stay.At this Kyebando hotel, you'll be within a 5-minute walk of Uganda National Museum and British High Commission. The Acacia Mall and Mulago National Specialized Hospital are also within half a mile (1 km).

What's nearby

  • Uganda National Museum - 4 min walk
  • British High Commission - 5 min walk
  • The Acacia Mall - 9 min walk
  • Mulago National Specialized Hospital - 10 min walk
  • Makerere University - 16 min walk

Getting around

  • Entebbe Intl. Airport (EBB) - 49 min drive

Restaurants

  • ‪Cafe Javas - ‬8 min walk
  • ‪Cafeserrie - ‬11 min walk
  • ‪Mezo Noir - ‬18 min walk
  • ‪Terrace Cocktail Bar - ‬8 min walk
  • ‪Meza - ‬11 min walk

About this property

Arcadia Suites

4-star hotel near Uganda National Museum
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Arcadia Suites. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Kampala hotel.

  • 1 building
  • 36 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Arcadia Suites offers 36 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas and include desk chairs. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium satellite channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, French, Spanish, Swahili

Property amenities

Family friendly

  • Kitchenette
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Office
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40.00 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Arcadia Suites Hotel Kampala
Arcadia Suites Kampala
Arcadia Suites
Arcadia Suites Hotel
Arcadia Suites Kampala
Arcadia Suites Hotel Kampala

Arcadia Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 50 out of 101 reviews" "
Rating 8 - Good. 36 out of 101 reviews" "
Rating 6 - Okay. 7 out of 101 reviews" "
Rating 4 - Poor. 5 out of 101 reviews" "
Rating 2 - Terrible. 3 out of 101 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

David

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms. Clean. Great AC! Wifi functional but took hours to set up with tech people. Kitchen was lackluster, unresponsive to concerns, and routinely served products not as advertised. When addressed the dismissed or gasslighted customers.
Stayed 2 nights in Mar 2024

4/10 Poor

JAYDEV

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The air con. and lockers were not working
Stayed 1 night in Mar 2024

8/10 Good

Abdulkadir

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are good, area is centrally located perfect to go anywhere all shops, movies etc nearby No porter or anyone to help you with your bags when you check in you have to carry the bags yourself, the security guards at the gates are LAZY they behave as if they are actually doing you a favour by opening the entry and exit gates HATED THAT
Stayed 1 night in Feb 2024

4/10 Poor

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We stayed at the hotel on two different occasions. The staff is excellent with one huge exception. Hwd (don't know spelling) is terrible. He typically ignores if we ask a question. He says "no" to almost everything we asked about if he isn't ignoring. When his shift was over and we ask other receptionist the same question is "sure we can do that". I would rate lower but the rest of the staff was outstanding. The problem is that often he is the only receptionist so you cant get simple issues solved until the next day. We wont be going back.
Stayed 3 nights in Feb 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Jordyan

Stayed 2 nights in Oct 2023

10/10 Excellent

CELIA, LUSAKA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Friendly Staff and very neat and clean.
Stayed 2 nights in Sep 2023

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
A very quiet and relaxing place to stay at
Stayed 1 night in Mar 2023

8/10 Good

mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property I will stay there again
Stayed 3 nights in Mar 2023

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the quietness and the neatness of the rooms
Stayed 1 night in Mar 2023