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Embassy Suites by Hilton Kansas City Plaza

3.5 star property
Hotel near Crown Center in Kansas City

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Kansas City Plaza

Lobby
Indoor pool
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Dinner served
Reviews
6.6

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant

Explore the area

Map
220 W 43rd St, Kansas City, MO, 64111
  • Popular LocationNelson-Atkins Museum of Art14 min walk
  • Popular LocationUniversity of Kansas Medical Center3 min drive
  • Popular LocationCrown Center4 min drive
  • AirportKansas City, MO (MCI-Kansas City Intl.)29 min drive

Room options

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 55 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Basic Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Basic Room, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, Multiple Beds

Premium bedding, in-room safe, desk, iron/ironing board

Family Suite, Multiple Beds

  • 55 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 2 Double Beds, Non Smoking

  • 55 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)

  • 55.3 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool
Hilton Kansas City Country Club Plaza
Pool
Pet-friendly
Free WiFi
Restaurant
4.2 out of 5, Very good, (1003)
The price is CA $300
per night
CA $360 total
includes taxes & fees
1 Jun - 2 Jun
Hilton Kansas City Country Club Plaza

About the area

Kansas City

Heart of Kansas City.You'll be steps from Saint Luke's Hospital and within a 10-minute walk of Kansas City Art Institute with a stay at this Midtown - Westport hotel. Also, Kemper Museum of Contemporary Art is within half a mile (1 km) and Nelson-Atkins Museum of Art is within 2 miles (3 km).

What's nearby

  • Nelson-Atkins Museum of Art - 14 min walk
  • University of Kansas Medical Center - 3 min drive
  • Crown Center - 4 min drive
  • LEGOLAND® Discovery Center - 5 min drive
  • Science City at Union Station - 6 min drive

Getting around

  • North Loop Tram Stop - 7 min drive
  • Kansas City Union Station - 11 min drive
  • Kansas City International Airport (MCI) - 29 min drive

Restaurants

  • Starbucks - 6 min walk
  • Raising Cane's Chicken Fingers - 9 min walk
  • Char Bar - Westport - 8 min walk
  • Snooze, an A.M. Eatery - 4 min walk
  • Denver Biscuit Company - 4 min walk

About this property

Embassy Suites by Hilton Kansas City Plaza

Hotel near Crown Center in Kansas City
As a guest of Embassy Suites by Hilton Kansas City Plaza, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are available in public spaces for a fee.

There's an onsite business center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Kansas City Plaza. For a fee, parking is available.

  • 266 guestrooms or units
  • 12 levels
  • Built in 1977
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Kansas City Plaza offers 266 accommodations with video-game consoles and safes. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Kansas City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room

Internet

  • Available in all rooms: WiFi (USD 9.95), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95), Wired Internet (surcharge)

Parking and transportation

  • Self parking on site (USD 23.00 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Area shuttle

Food and drink

  • Free buffet breakfast available daily
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • Billiards/pool table
  • Fitness center
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels
  • Video-game console

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Self parking fee: USD 23.00 per night
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Kansas City Plaza
Embassy Suites Kansas City Plaza
Embassy Suites Kansas City
Kansas City Embassy Suites
Embassy Suites Kansas City Plaza Hotel
Embassy Suites Kansas City Plaza
Embassy Suites by Hilton Kansas City Plaza Hotel
Embassy Suites by Hilton Kansas City Plaza Kansas City
Embassy Suites by Hilton Kansas City Plaza Hotel Kansas City

Embassy Suites by Hilton Kansas City Plaza Reviews

Reviews

6.6
Rating 10 - Excellent. 247 out of 1002 reviews" "
Rating 8 - Good. 204 out of 1002 reviews" "
Rating 6 - Okay. 229 out of 1002 reviews" "
Rating 4 - Poor. 176 out of 1002 reviews" "
Rating 2 - Terrible. 146 out of 1002 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel, the staff was very helpful in answering questions and it was close too location i was interested in visiting
Stayed 2 nights in Apr 2024

6/10 Okay

SHERMAN, MARSHALLTOWN

Liked: Staff & service
Disliked: Property conditions & facilities
Older hotel and it needs to be renovated. Room has worn out poor carpet and tub faucet continuous leaking. Adequate but not what I expect from an Embassy Suites.
Stayed 1 night in Mar 2024

10/10 Excellent

JaMeelah

Liked: Cleanliness, staff & service, property conditions & facilities
Love the area
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and tidy. The shower was really slow to drain. The bedroom tv didn’t have a remote. It was nice to be able to grab a quick breakfast.
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

David

Disliked: Amenities, property conditions & facilities
1 to 2 of 3 elevators were out of service the whole time. Requested room cleaning once but did not receive it. No, the “Do Not Disturb” sign was not posted.
Stayed 3 nights in Feb 2024

2/10 Terrible

daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Around 12:30 midnight, some teenagers were knocking on my door real hard. Making loud noise and running around in the hotel. I called the front desk to inform them about the situation. They said they were going to call security. Security said he ran off seven teenagers and one adult off the property. My wife and I were very frightened about this place. The manager said to call expedia so they can reimburse me.
Stayed 1 night in Feb 2024

6/10 Okay

Ashley

Liked: Staff & service, room comfort
Not what we were hoping for
I grew up staying at Embassy Suites often and it was always top-notch. But, my husband and I did not feel that this was the case with this stay. When we arrived late at night, the parking situation was a pretty big mess. It is quite frustrating to have to pay the absurd $23 to have ourselves and I heard at least 2 other people have trouble with finding a parking spot. The room really was nice and comfortable. But, it was odd that all doors and drawers were open upon entering the room. I am guessing they were showing us all the space? I know it sounds petty, but it was annoying to have to shut them all and it included the fridge which I needed to put some leftover food in and it was lukewarm temperature with a massive ice block on top of the freezer area. I know this is not the hotel's fault, but unfortunately, the guests above us were screaming and/or partying very late into the night. The breakfast was delicious! We were happy about this because it was a major reason we chose Embassy over our other options. Lastly, the hotel was packed this weekend so it was a bummer that by the time we left, 2 out of the 3 elevators were not working properly... So the wait time was rough with a lot of stopping on the way down from the 9th floor. The beautiful hotel just did not seem like it was being kept up as you'd expect with a hotel of this caliber. I am sad to say we will likely not be staying here again.
Stayed 1 night in Feb 2024

4/10 Poor

Lindsey

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a room for my daughter’s birthday with a couple of friends to celebrate. We were so disappointed. The pool area was dirty and chaotic. The hot tub was not even warm and the jets were broken. The sauna was also not working. One elevator was not working which made the elevator to the 4th floor take forever each time. One time we waited so long we had to take the stairs. The staff was so limited with only one person at the desk at all times. Our room had multiple things broken or stained and the shower was leaking. I was disappointed in this property and will not stay here again.
Stayed 1 night in Feb 2024

4/10 Poor

Amy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Very thin walls and could hear every TV info happening next door and the pillows are very uncomfortable. My whole family got sick after eating the breakfast buffet
Stayed 3 nights in Feb 2024