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InterContinental Kansas City at The Plaza, an IHG Hotel

4.0 star property
Hotel near Fountain of Neptune in Kansas City

Choose dates to view prices

Photo gallery for InterContinental Kansas City at The Plaza, an IHG Hotel

Exterior
Outdoor pool, sun loungers
Exterior
Premium bedding, down comforters, in-room safe, desk
Daily full breakfast for a fee
Reviews
8.0

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
401 Ward Pkwy, Kansas City, MO, 64112
  • Popular LocationKemper Museum of Contemporary Art16 min walk
  • Popular LocationNelson-Atkins Museum of Art17 min walk
  • Popular LocationT-Mobile Center8 min drive
  • AirportKansas City, MO (MCI-Kansas City Intl.)30 min drive

Room options

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed, Balcony

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, down comforters, in-room safe, desk

Premium Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Balcony

  • 71 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Concierge, 2 Balconies)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom (Concierge, 2 Balconies)

  • 71 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, View (Plaza View)

Combined shower/tub, free toiletries, hair dryer, bathrobes

Premium Room, 1 King Bed, Balcony, View (Plaza View)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony, View (Plaza View)

Premium bedding, down comforters, in-room safe, desk

Premium Room, Multiple Beds, Balcony, View (Plaza View)

  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Balcony, View (Plaza View)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed, Balcony, View (Plaza View)

  • 71 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Business Lounge Access, View (Plaza View)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Double Beds, Business Lounge Access, View (Plaza View)

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Balcony

Premium bedding, down comforters, in-room safe, desk

Classic Room, 1 King Bed, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, View (Concierge, Plaza View)

Premium bedding, down comforters, in-room safe, desk

Classic Room, 1 King Bed, View (Concierge, Plaza View)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

View from room

Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Balcony, View (Plaza View)

Premium bedding, down comforters, in-room safe, desk

Classic Room, 1 King Bed, Balcony, View (Plaza View)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, View (Plaza View)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Balcony, View (Plaza View)

  • 71 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, View (Plaza View)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Balcony, View (Plaza View)

  • 88 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

View from room

Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible (Wheelchair)

Combined shower/tub, free toiletries, hair dryer, bathrobes

Classic Room, 1 King Bed, Accessible (Wheelchair)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Balcony, View (Plaza View)

Combined shower/tub, free toiletries, hair dryer, bathrobes

Premium Room, 1 King Bed with Sofa bed, Balcony, View (Plaza View)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds, Balcony, View (Plaza View)

Premium bedding, down comforters, in-room safe, desk

Premium Room, 2 Queen Beds, Balcony, View (Plaza View)

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Balcony (Concierge)

Premium bedding, down comforters, in-room safe, desk

Classic Room, 1 King Bed, Balcony (Concierge)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Balcony, View (Plaza View)

Premium bedding, down comforters, in-room safe, desk

Classic Room, 2 Double Beds, Balcony, View (Plaza View)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

Premium bedding, down comforters, in-room safe, desk

Classic Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Pool
Hilton Kansas City Country Club Plaza
Pool
Pet-friendly
Free WiFi
Restaurant
4.2 out of 5, Very good, (1006)
The price is CA $254
per night
CA $306 total
includes taxes & fees
17 May - 18 May
Hilton Kansas City Country Club Plaza

About the area

Kansas City

Sunset Hill stay.Within a 10-minute walk of this Sunset Hill hotel, you'll find Fountain of Neptune and JC Nichols Memorial Fountain. Kemper Museum of Contemporary Art and Kansas City Art Institute are also within 2 miles (3 km).

What's nearby

  • Kemper Museum of Contemporary Art - 16 min walk
  • Nelson-Atkins Museum of Art - 17 min walk
  • University of Kansas Medical Center - 3 min drive
  • T-Mobile Center - 8 min drive
  • Starlight Theatre - 10 min drive

Getting around

  • North Loop Tram Stop - 9 min drive
  • Kansas City Union Station - 13 min drive
  • Kansas City International Airport (MCI) - 31 min drive

Restaurants

  • The Cheesecake Factory - 6 min walk
  • Jack Stack Barbecue - 5 min walk
  • Made In Kansas City Marketplace - 5 min walk
  • The Mixx - 6 min walk
  • Cooper's Hawk Winery & Restaurant - 4 min walk

About this property

InterContinental Kansas City at The Plaza, an IHG Hotel

Hotel near Fountain of Neptune in Kansas City
InterContinental Kansas City at The Plaza, an IHG Hotel offers its guests a seasonal outdoor pool, a children's pool, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 18 meeting rooms are available. Event space at this hotel measures 29000 square feet (2694 square meters) and includes conference space. A terrace, a vending machine, and concierge services are also featured at the business-friendly InterContinental Kansas City at The Plaza, an IHG Hotel. Parking is available for a fee.

This Kansas City hotel is smoke free.

  • 371 guestrooms or units
  • 11 levels
  • 2 buildings
  • 29000 sq ft of conference space
  • 2694 sq m of conference space
  • Built in 1972
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
InterContinental Kansas City at The Plaza, an IHG Hotel offers 371 accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature down comforters and premium bedding. Premium cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Kansas City hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 26 per night)
  • Covered valet parking on site (USD 32 per night)
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee weekends: USD 10-20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch HDTV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Outdoor space

  • Balcony

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per night
  • Weight limit: 25 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 8.82 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10–20 per person
  • Self parking fee: USD 26 per night
  • Covered valet parking fee: USD 32 per night
  • Pet fee: USD 75 per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Hotel Kansas City
InterContinental Hotel Plaza
InterContinental Plaza
Plaza InterContinental
InterContinental Kansas City Plaza Hotel
InterContinental Kansas City Plaza
Intercontinental Kansas City At The Plaza Hotel Kansas City
Kansas City Intercontinental

InterContinental Kansas City at The Plaza, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 501 out of 1001 reviews" "
Rating 8 - Good. 219 out of 1001 reviews" "
Rating 6 - Okay. 120 out of 1001 reviews" "
Rating 4 - Poor. 92 out of 1001 reviews" "
Rating 2 - Terrible. 69 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice friendly folks at the front desk and restaurant......
Stayed 1 night in Feb 2024

2/10 Terrible

Esther

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst customer service and too many lies
When we arrived we were told we didnt have a room. The front desk guy had an attitude from the moment i walked up. I eventually got a key to a room but when we opened the door it was tiny! The guy had downgraded the room from what we paid for. I called downstsirs and the guy said "you got a room didnt you?" The room was awful. I tried to explain we paid for an upgraded room but the guy got really nasty. I had hom on speakerphone and my husband was atunned at how he was speaking to me. My husband took the telephone and tried to resson with him but the guy said "youre acting like children!" And hung up. The rom was so hot we slept with the balcony door open in 30⁰⁰ temp. I spoke with manager who said wed be moved but nothing! Manager also offered a refund but when Hotels.com reached out he denied it! The room was so bad and i didnt want to run into front desk guy so i left a day early. Was the worst hotel stay weve ever had and absolut worst customer service we've ever experienced. Were told they do not have to honor Hotels.com "requests" i tjought we paid for the room and it was a sure thing. I guess not...
Stayed 3 nights in Dec 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy staying here when I come to Kansas City for a visit. The location on the Plaza is perfect and walkable. A beautiful and welcoming situation. I recommend it.
Stayed 1 night in Jan 2024

10/10 Excellent

Courtney

Stayed 1 night in Jan 2024

10/10 Excellent

Taylor

Stayed 1 night in Jan 2024

8/10 Good

Kay

Stayed 2 nights in Jan 2024

10/10 Excellent

Alka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, beautiful hotel. Great view of the Plaza lights during winter.
Stayed 1 night in Jan 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific Staff and Hotel
We had a wonderful time here. The staff was quite friendly and helpful. The hotel and surrounding area is gorgeous
Stayed 1 night in Jan 2024

10/10 Excellent

Shauntel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024