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Grandhotel Pupp

5.0 star property
Luxurious historic hotel with spa

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Photo gallery for Grandhotel Pupp

Exterior
View from property
Exterior
Premier Suite front view (Wellness access)
Cafe
Reviews
9.2

Wonderful

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast available
  • Spa
  • Parking availableParking availableParking available

Explore the area

Map
Mírové námestí 2, Karlovy Vary, 360 01
  • Popular LocationMill Colonnade9 min walk
  • Popular LocationDiana Lookout Tower14 min walk
  • Popular LocationElizabeth's Spa6 min drive
  • AirportPrague (PRG-Vaclav Havel)97 min drive

Room options

View all photos for Depandance Pupp Quisisana double Room (Wellness access)

Depandance Pupp Quisisana double Room (Wellness access)

Depandance Pupp Quisisana double Room (Wellness access)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite front view (Wellness access)

Superior Suite front view (Wellness access)

Superior Suite front view (Wellness access)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room front view (Wellness access)

Premier Room front view (Wellness access)

Premier Room front view (Wellness access)

8.8/10 Excellent
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room front view (Wellness access)

Superior Room front view (Wellness access)

Superior Room front view (Wellness access)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room forest view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room forest view (Wellness access)

7.8/10 Good
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Depandance Pupp Quisisana Suite (Wellness access)

Depandance Pupp Quisisana Suite (Wellness access)

Depandance Pupp Quisisana Suite (Wellness access)

8.6/10 Very good
  • 70 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Modern Room forest view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Room forest view (Wellness access)

9.5/10 Exceptional
  • 25 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Modern Studio forest view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Studio forest view (Wellness access)

10/10 Exceptional
  • 41 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Modern Room front view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Room front view (Wellness access)

8.9/10 Excellent
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Modern Studio front view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Studio front view (Wellness access)

  • 41 sq m
  • River view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premier Suite front view (Wellness access)

Premier Suite front view (Wellness access)

Premier Suite front view (Wellness access)

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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About the area

Karlovy Vary

Close to the boardwalk/promenade.Steps from the hotel, you'll find Diana Cable Car and Karlovy Vary Museum. Slavkovsky Forest Nature Reserve and Karlovy Vary Municiple Theater are also within half a mile (1 km).

What's nearby

  • Karlovy Vary Municiple Theater - 4 min walk
  • Hot Spring Colonnade - 7 min walk
  • Mill Colonnade - 9 min walk
  • Diana Lookout Tower - 14 min walk
  • Elizabeth's Spa - 6 min drive

Getting around

  • Karlovy Vary Station - 6 min drive
  • Vaclav Havel Airport (PRG) - 97 min drive

Restaurants

  • Café Pupp - 1 min walk
  • Café Elefant - 3 min walk
  • Goethe's Beer House - 3 min walk
  • Restaurace U Švejka - 5 min walk
  • Rozhledna Diana - 15 min walk

About this property

Grandhotel Pupp

Luxurious historic hotel with spa
Grandhotel Pupp offers its guests a full-service spa, 2 spa tubs, an indoor pool, and a health club. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 5 meeting rooms. Event space at this hotel measures 12917 square feet (1200 square meters) and includes conference space. A sauna, a library, and a terrace are also featured at the luxury Grandhotel Pupp. Parking is available for a fee.

This 5-star Karlovy Vary hotel is smoke free.

  • 228 guestrooms or units
  • 4 levels
  • 2 buildings
  • 12917 sq ft of conference space
  • 1200 sq m of conference space
  • Built in 1701
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Grandhotel Pupp offers 228 accommodations with minibars and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Karlovy Vary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

Languages

Czech, English, German, Russian

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 20 per night)
  • Valet parking on site (EUR 20 per night)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11:00 AM: EUR 22 for adults and EUR 15 for children
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 18 holes of golf
  • 2 spa tubs
  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Hardwood flooring in room
  • Low-height counter and sink

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from July 8 2024 to September 2 2024 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet (varies based on length of stay)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.99 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 15 for children
  • Self parking fee: EUR 20 per night
  • Valet parking fee: EUR 20 per night
  • Pet fee: EUR 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash.

Guests should be aware that during the New Year's Eve gala dinner a formal evening dress code is required.
Children under 12 years old are not allowed in the pool and spa after 6 PM.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 5 stars.

Property is also known as

Grandhotel Pupp
Grandhotel Pupp Hotel
Grandhotel Pupp Hotel Karlovy Vary
Grandhotel Pupp Karlovy Vary
Grandhotel Pupp De Luxe Hotel Karlovy Vary
Grandhotel Pupp Hotel
Grandhotel Pupp Karlovy Vary
Grandhotel Pupp Hotel Karlovy Vary

Grandhotel Pupp Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 507 out of 752 reviews" "
Rating 8 - Good. 163 out of 752 reviews" "
Rating 6 - Okay. 49 out of 752 reviews" "
Rating 4 - Poor. 24 out of 752 reviews" "
Rating 2 - Terrible. 9 out of 752 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic place to stay. Service is perfect, staff are friendly and helpful, fantastic location, and great cocktails in the stunning bar. Definitely recommend.
Stayed 1 night in Feb 2024

10/10 Excellent

Maryorie Pena

Stayed 1 night in Feb 2024

10/10 Excellent

Boris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Movie vacation
Amazing hotel with classics
Stayed 2 nights in Jan 2024

10/10 Excellent

Jeffery a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

tanja

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
glorious hotel just a purely terrible trip this
Booked a suite - it was over the road in the freezing cold, said no thank you (NOT CLEAR ON BOOKING NOT IN HOTEL) and had a small basic room in hotel and charged us the same ....no one there to help with bags on arrival - eventually found someone to park the car - a million years away from my last visit . So so so disappointed and so many issues
Stayed 2 nights in Jan 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Meris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved staying at the Pupp. Clean, friendly, excellent staff, delicious food, beautiful room, awesome pool, wonderful spa, I could go on all day. Can’t wait to visit again!
Stayed 3 nights in Dec 2023

10/10 Excellent

Michelle, Livonia

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 2 nights in Dec 2023

10/10 Excellent

Farah, Winchester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Fleur

Disliked: Room comfort
Review the booking carefully
We were excited to book this amazing hotel but were embarrassed when we arrived for check in and told we were actually staying across the street and canal in their ‘other’ hotel. They couldn’t find us on the check in list and then it was ‘oh there you are, you’re staying over there…’We still had access to the restaurant and fitness area but we had to bundle up each time and it took all of the magic out of the stay. With the exception of one photo on the hotels.com of the other hotel, there was no indication at all that we were staying elsewhere. With none of the convenience of the actual Pupp hotel, or access to room service etc. There wasn’t even a hotel services book in our room. We felt very removed and lesser than the other guests.
Stayed 3 nights in Dec 2023