4/10 Poor
jennifer
Travelled with partner
5 Feb 2024
Disliked: Amenities, property conditions & facilities
The room has nice decore. However the tile flooring looked dirty from being damaged and then had poor patch jobs. The jetted tub had very low water pressure so it took a very long time to fill the tub. By then the water was already cool even with it being straight hot water. Also during the middle of the night it tried starting up as if it had water in it. This happened twice both nights. The mattress was wore out and lumpy. The staff at check in was very nice and knowledgeable. The staff at checkout was complete opposite did not ask how my stay was or even how i was doing. I also was not given the option if i wanted to keep the charge on my credit or pay by debit. Also I booked the room for the fact it had a balcony but turns out you can not use them in the winter. For the amount of money you pay I would expect that the room wood be at a higher standard.
jennifer
Stayed 2 nights in Feb 2024