Marriott Knoxville Downtown

4.0 star property
Hotel near University of Tennessee in Knoxville

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Photo gallery for Marriott Knoxville Downtown

Lobby sitting area
Meeting facility
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Lounge
Reviews
8.8

Excellent

Popular amenities

  • Parking available
    Parking availableParking available
  • Bar
    BarBar
  • Breakfast available
    Breakfast availableBreakfast available
  • Room service
    Room serviceRoom service
  • Housekeeping
    HousekeepingHousekeeping
  • Gym
    GymGym

Explore the area

Map
525 Henley St, Knoxville, TN, 37902
  • Popular LocationKnoxville Convention Center1 min walk
  • Popular LocationUniversity of Tennessee8 min walk
  • Popular LocationNeyland Stadium17 min walk
  • AirportKnoxville, TN (TYS-McGhee Tyson)18 min drive

Room options

Room, Multiple Beds

  • Sleeps 4
  • 2 King Beds

Executive Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Executive Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Executive Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Executive Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Club Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Bed

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds (Hearing Accessible)

  • Sleeps 4
  • 2 King Beds

Executive Room, 1 Double Bed (Hearing Accessible)

  • Sleeps 4
  • 1 Double Bed

Executive Room, 1 Double Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 Double Bed

Room, Multiple Beds

  • Sleeps 4
  • 2 King Beds

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Knoxville

Heart of Knoxville.Within a 10-minute walk of this Downtown Knoxville hotel, you'll find Knoxville Convention Center and University of Tennessee. Sunsphere Tower and Charles Krutch Park are also within half a mile (1 km).

What's nearby

  • Knoxville Convention Center - 1 min walk
  • Tennessee Theatre - 6 min walk
  • Market Square - 7 min walk
  • University of Tennessee - 8 min walk
  • Neyland Stadium - 17 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪Balter Beer Works - ‬7 min walk
  • ‪Stock & Barrel - ‬7 min walk
  • ‪Tupelo Honey - ‬5 min walk
  • ‪J.C. Holdway - ‬4 min walk
  • ‪Yassin's Falafel House - ‬5 min walk

About this property

Marriott Knoxville Downtown

Hotel near University of Tennessee in Knoxville
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 16000 square feet (1486 square meters) and includes a conference center. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Marriott Knoxville Downtown. A free area shuttle within 3 mi is available. For a fee, parking is available.

This Knoxville hotel is smoke free.

  • 286 guestrooms or units
  • 11 levels
  • Meeting rooms
  • 16000 sq ft of conference space
  • 1486 sq m of conference space
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Marriott Knoxville Downtown offers 286 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 35 per night)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Free area shuttle up to 3 mi

Food and drink

  • Self-serve breakfast available for a fee daily: USD 10-15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately USD 10 to 15 per person
  • Valet parking fee: USD 35 per night
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Holiday Inn Fair
Holiday Inn Knoxville World's Fair Park
Holiday Inn World's Fair
Holiday Inn World's Fair Hotel
Holiday Inn World's Fair Hotel Knoxville Park
Holiday Inn Knoxville Downtown Hotel
Holiday Inn Knoxville Downtown
Marriott Knoxville Knoxville
Holiday Inn Knoxville Downtown
Marriott Knoxville Downtown Hotel
Marriott Knoxville Downtown Knoxville
Marriott Knoxville Downtown Hotel Knoxville

Marriott Knoxville Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 269 out of 395 reviews" "
Rating 8 - Good. 58 out of 395 reviews" "
Rating 6 - Okay. 36 out of 395 reviews" "
Rating 4 - Poor. 19 out of 395 reviews" "
Rating 2 - Terrible. 13 out of 395 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy, Charleston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 1 night in May 2024

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a convention and it was so nice to be able to valet park at the hotel and just walk to the convention center. Also I love that the TV said my name when I check in.
Stayed 1 night in Mar 2024

10/10 Excellent

Thommye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Traffic was loud at night.
Stayed 2 nights in Feb 2024

4/10 Poor

Gregory

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Proceed with Caution
This hotel has some serious issues and I believe Marriott needs to take a look at the general manager. We have satyed there many times going back to the Holiday Inn days and always loved our stay. But for $300 you expect the hotel to be clean and staffed properly. The people working were very nice. But clearly there was not enough staff to take care of everything.
Stayed 1 night in Feb 2024

8/10 Good

MARIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness
Valet price was unexpected and high
Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Stayed 1 night in Dec 2023

6/10 Okay

DeDe

Liked: Cleanliness, staff & service
Disliked: Amenities
Air conditioning went out in my room twice. 2nd time had to get a fan sent to us at 130am. Not enough food options offered. Breakfast was not even available to purchase at 630am for our girls to eat before playing ball all day! I will not stay here as a guest again! They are more of a Art Gallery than there are as a Hotel
Stayed 2 nights in Jan 2024