4/10 Poor
Verified traveller
3 Mar 2024
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Inaccurate description - would not recommend.
After getting married in Samui the week before, we wanted to stay somewhere nice as a treat. The fact this accommodation is listed as a 4 star is simply not accurate.
The resort is dated, photos on booking sites showcase the beach view villa’s which are far more superior. The restaurant service is terribly slow, but the staff are always friendly & helpful. We had dinner there on our first night. I received a starter that looked similar to what I ordered - no sign of my husbands starter. Shortly after, out came two starters, meaning they had given us one by mistake. Later, my main course arrived & we waited 45mins for my husbands duck curry. When they finally bought it out after some chasing, they said “we’ve ran out of duck, so this is pork”. They never asked us if this was okay. Upon check out, the mistaken third starter was actually on our bill and no sign of a promised 10% discount after the mistakes through the night.
The pathways are very overgrown - if you’re not fond of wildlife (I actually had a snake drop in-front of my feet - no joke). The resort has so many steps, you’ll be out of breath walking to your room in the heat. The views however, are absolutely incredible and the sunsets are beautiful. The pool towels smell musty, they’re torn & bleached in places. The amenities list a pool & beach bar - which doesn’t seem to exist.
The resort is okay, great staff when you can find them. We would’ve rather have stayed in a hut on the beach than spent the money here
Verified traveller
Stayed 4 nights in Feb 2024