Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel

3.5 star property
3.5-star hotel near Pavilion Kuala Lumpur, connected to a shopping center

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Photo gallery for Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel

Exterior
Down comforters, in-room safe, desk, blackout drapes
Restaurant
Free daily buffet breakfast
Down comforters, in-room safe, desk, blackout drapes
Reviews
8.2

Very good

Popular amenities

  • Breakfast included
    Breakfast includedBreakfast included
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi
  • Parking included
    Parking includedParking included
  • Gym
    GymGym
  • Laundry
    LaundryLaundry

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
84 Jalan Raja Chulan, Kuala Lumpur, 50200
  • Popular LocationPavilion Kuala Lumpur8 min walk
  • Popular LocationSuria KLCC Shopping Centre15 min walk
  • Popular LocationKLCC Park16 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)46 min drive

Room options

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, Multiple Beds

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the area

Kuala Lumpur

Golden Triangle stay.Within a 10-minute walk of this Golden Triangle hotel, you'll find Pavilion Kuala Lumpur and Jalan Alor. Also, Kuala Lumpur Tower is within half a mile (1 km) and Suria KLCC Shopping Centre is within 2 miles (3 km).

What's nearby

  • Pavilion Kuala Lumpur - 8 min walk
  • Kuala Lumpur Tower - 11 min walk
  • Suria KLCC Shopping Centre - 15 min walk
  • KLCC Park - 16 min walk
  • Petronas Twin Towers - 19 min walk

Getting around

  • Raja Chulan Station - 3 min walk
  • Kuala Lumpur Masjid Jamek Station - 20 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Marco Polo Restaurant - ‬1 min walk
  • ‪Beer Bank - ‬1 min walk
  • ‪Yahala Raja Chulan - ‬6 min walk
  • ‪Cocotei Tokyo Japanese Cuisine - ‬5 min walk
  • ‪McDonald's - ‬1 min walk

About this property

Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel

3.5-star hotel near Pavilion Kuala Lumpur, connected to a shopping center
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 8648 square feet (803 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Kuala Lumpur hotel is smoke free.

  • 1 building
  • 383 guestrooms or units
  • 20 levels
  • 8648 sq ft of conference space
  • 803 sq m of conference space
  • Built in 1989
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel offers 383 air-conditioned accommodations with iPod docking stations and safes. Beds feature down comforters. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Farsi, Malay, Turkish

Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Golfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 59
  • Front entrance ramp
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 51
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 40-inch LED TV
  • Cable channels
  • iPod dock
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 280 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Holiday Inn Express Kuala Lumpur City Centre Hotel
Hotel Holiday Inn Express Kuala Lumpur City Centre Kuala Lumpur
Kuala Lumpur Holiday Inn Express Kuala Lumpur City Centre Hotel
Hotel Holiday Inn Express Kuala Lumpur City Centre
Holiday Inn Express Kuala Lumpur City Centre Kuala Lumpur
Holiday Inn Express Hotel
Holiday Inn Express
Express Kuala Lumpur City
Holiday Inn Express Kuala Lumpur City Centre
Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel Hotel

Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 364 out of 1000 reviews" "
Rating 8 - Good. 432 out of 1000 reviews" "
Rating 6 - Okay. 139 out of 1000 reviews" "
Rating 4 - Poor. 43 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Donald

Liked: Cleanliness, staff & service
Ok
Stayed 2 nights in Mar 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and one of the few that passes my white glove test for dust on the day that I arrive. The room had all of the amenities that I need including slippers because really who thinks about bringing their slippers with them on vacation. The staff at the front desk are helpful and knowledgeable about transportation to and from the tourist sites. The hotel is conveniently located a 5-minute walk from the metro station for one line and a 10-minute walk to the other line but of course you can get connecting lines to go anywhere in the city. The popular street with a lot of street food and restaurants is also only a 5-minute walk. The breakfast included had a large variety of food choices to accommodate people from many different cultures who choose different kinds of breakfast foods. I didn't find this out until a week into my stay but you can also request one of the staff people to make fried eggs for you if you don't like the scrambled eggs that are provided in the buffet. This hotel was the best thing about my vacation in Kuala Lumpur. I'll never go back to this city because it's oppressively hot and overrated as a tourist destination. But it was great to have a nice comfortable hotel to relax in when I took a break from the heat and stayed at my hotel.
Stayed 10 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The area was exciting day and night, live music on the street at night 4 blocks away.
Stayed 11 nights in Feb 2024

8/10 Good

JECK HIANG

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Nalinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception 2 girls were very friendly with a smile and crystal clear in what they said and explained. Also going to the room a girl by the liftb showed us how to use the lift (!) and took us all the way to the Room ans helped with the luggage as well holding the door as well. The BREAKFAST was super excellent- out of this world and tyhe staff there v friendly- the Lady at the entrance was very wellcoming with qaq sweet smile
Stayed 3 nights in Feb 2024

10/10 Excellent

Farook

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very central to a lot of attractions around Kuala Lumpur. The hotel is well kept and clean. The rooms were a bit small, but expected for the area. Overall, very happy with our stay.
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is outstanding for the price. Breakfast is good value as an inclusion. The rooms although small are laid out to ensure all needs are taken care of. Only thing missing is a pool! Fitness centre is great!!
Stayed 2 nights in Feb 2024

6/10 Okay

ANGIE

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

4/10 Poor

Paul, Llandaff

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Room was clean, quiet with all the usual facilities. We had a room on 2nd floor facing the main road, but traffic noise was not a problem. That’s the good thing. Problems: (1) BREAKFAST. This was a lesson in human nature. It was PACKED. No tables and queues for the food. People bumping into one another with plates piled high (because the food was “free”). It was a dreadful and stressful experience. I’m sure the staff felt so too, they couldn’t clear the tables or put out food fast enough. The situation was a lot better in the two periods 6.30-7.00 and 10.10-10.30 (as long as you didn’t mind stepping over food spilt on the floor). This event every morning stressed me out for the rest of the day. (2) LIFTS. There are 7 lifts. One is for “office use only”, two were broken, leaving 4 lifts to disgorge over 500 rooms full of people, particularly bad at breakfast, check in and check out times. We had a room on the second floor (only one floor above reception) and I asked at the desk where the stairs were, as it would have been a lot quicker to use them. However I was told we HAD to use the lifts. There was a staircase but it was behind closed fire doors for use only in an emergency (although I found some members of staff using them. (3) The picture of the exterior of the hotel on the Expedia website is misleading. There is NOT jungle opposite and behind the building as in the doctored photo, but just more high rise buildings. Overall, a dreadful experience.
Stayed 5 nights in Jan 2024

8/10 Good

Zohra

Liked: Cleanliness, staff & service
It’s good for the price but they need more interior of lobby
Stayed 7 nights in Jan 2024