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The Face Suites Kuala Lumpur

5.0 star property
5-star luxury aparthotel near Petronas Twin Towers

Choose dates to view prices

Photo gallery for The Face Suites Kuala Lumpur

Interior
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Full-size fridge, microwave, dishwasher, electric kettle
Deluxe Room, 2 Bedrooms | Private kitchen
Reviews
8.8

Excellent

Popular amenities

  • Pool
  • Parking availableParking availableParking available
  • KitchenKitchenKitchen
  • WasherWasherWasher
  • DryerDryerDryer
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
1020, Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Popular LocationPetronas Twin Towers13 min walk
  • Popular LocationSuria KLCC Shopping Centre16 min walk
  • Popular LocationKuala Lumpur Tower19 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)47 min drive

Room options

View all photos for Deluxe Room, 1 Bedroom

Full-size fridge, microwave, dishwasher, electric kettle

Deluxe Room, 1 Bedroom

9/10 Wonderful
  • 82 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Bedroom

9/10 Wonderful
  • 79 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms

10/10 Exceptional
  • 123 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Grand Premier

One Bedroom Grand Premier

One Bedroom Grand Premier

8.4/10 Very good
  • 101 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

Premier Room, 1 Bedroom

Premier Room, 1 Bedroom

9.8/10 Exceptional
  • 96 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Bedrooms

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 2 Bedrooms

9.4/10 Wonderful
  • 95 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, 2 Bedrooms

Deluxe Room, 2 Bedrooms | Living area

Deluxe Room, 2 Bedrooms

9.2/10 Wonderful
  • 98 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Similar properties

Exterior
InterContinental Kuala Lumpur, an IHG Hotel
Pool
Spa
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (1000)
The price is CA $165
per night
CA $197 total
includes taxes & fees
5 Jun - 6 Jun
InterContinental Kuala Lumpur, an IHG Hotel

About the area

Kuala Lumpur

Heart of Kuala Lumpur.Your stay at this Golden Triangle aparthotel places you within 2 miles (3 km) of Suria KLCC Shopping Centre and KLCC Park. Pavilion Kuala Lumpur and Berjaya Times Square are also within 2 miles (3 km).
View more Aparthotels in Kuala LumpurOpens in a new window

What's nearby

  • Petronas Twin Towers - 13 min walk
  • Suria KLCC Shopping Centre - 16 min walk
  • KLCC Park - 17 min walk
  • Kuala Lumpur Tower - 19 min walk
  • Pavilion Kuala Lumpur - 20 min walk

Getting around

  • Bukit Nanas Station - 3 min walk
  • Kuala Lumpur Sultan Ismail Station - 16 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • Cafe: In House - 3 min walk
  • Mixing Room - 4 min walk
  • Starbucks - 4 min walk
  • Restoran Kak Mah Tomyam - 3 min walk
  • Deepblue - 1 min walk

About this property

Entire place

The Face Suites Kuala Lumpur

5-star luxury aparthotel near Petronas Twin Towers
As a guest of The Face Suites Kuala Lumpur, you'll find 2 outdoor swimming pools, a fitness center, and a children's pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The luxury The Face Suites Kuala Lumpur also features a rooftop terrace, concierge services, and laundry facilities. For a fee, parking is available.

  • 200 guestrooms or units
  • 51 levels
  • 2 dining venues
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • Bar or lounge
  • Coffee shop
The Face Suites Kuala Lumpur offers 200 air-conditioned accommodations with washers/dryers and safes. LED televisions come with satellite channels. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Pool/Spa

  • 2 outdoor pools

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (MYR 10 per day)
  • Valet parking on site (MYR 30 per stay)
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Restaurants on site

  • Cafe iL Viso
  • Deep Blue

Kitchenette

  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: MYR 90 per night

Bathrooms

  • Shower
  • Soap
  • Toilet paper
  • Shampoo
  • Bidet
  • Slippers
  • Bathrobes
  • Towels provided
  • Hair dryer

Living spaces

  • Living room

Entertainment

  • LED TV with satellite service

Outdoor areas

  • Rooftop terrace

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Soundproofing
  • Wheelchair-accessible parking

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • 24-hour front desk
  • Free bottled water

Location highlights

  • In the shopping district
  • In the city center

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 200 rooms
  • 51 floors

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Face Suites Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 90 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 300.00 per accommodation

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MYR 10 per day
  • Valet parking fee: MYR 30 per stay
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 90 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. The property is professionally cleaned.

All guests must show a valid passport. This is the only form of identification that is accepted at this property.
The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets and service animals are not allowed on site.

Property is also known as

Face Suites Kuala Lumpur
Face Suites Kuala Lumpur Aparthotel
The Face Suites Kuala Lumpur
Face Suites Aparthotel
Face Suites
The Face Suites Kuala Lumpur Aparthotel
The Face Suites Kuala Lumpur Kuala Lumpur
The Face Suites Kuala Lumpur Aparthotel Kuala Lumpur

The Face Suites Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 920 out of 1591 reviews" "
Rating 8 - Good. 469 out of 1591 reviews" "
Rating 6 - Okay. 110 out of 1591 reviews" "
Rating 4 - Poor. 57 out of 1591 reviews" "
Rating 2 - Terrible. 35 out of 1591 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Siew Y

Stayed 4 nights in Jan 2024

10/10 Excellent

Iskandar Ghazali

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
5 star amenities
Stayed 2 nights in Feb 2024

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good hotel but don’t trust the pictures on the website, the rooms don’t have amenities and no decorations it is basically an empty apartment, kind of depressing
Stayed 3 nights in Jan 2024

8/10 Good

mei king

Stayed 10 nights in Jan 2024

8/10 Good

Mohinder

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the gym and infinity pool
Stayed 5 nights in Jan 2024

8/10 Good

Yang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is very close to all shopping and dining places. Rooms are clean with washer and dryer, kitchen utensils, very convenient. The pool is nice in late times of the day, but quite crowded during daytime.

8/10 Good

Ismail Bin

Travelled with family
Liked: Amenities
Request for higher floors was not met. TV was too small for current standards. There's a mixture of residents and guests. The housekeeping staff were using the same lifts with guests. Thus, it took longer waiting time for the lifts.
Stayed 1 night in Jan 2024

10/10 Excellent

Mei Fong, Jenjarom

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall is ok. A bit confusing as not much information was given out from the reception about New Year celebrations. Communication at porch security personnel could be improved for parking direction. Not much dining options.
Stayed 1 night in Dec 2023

8/10 Good

Ismail Bin

Stayed 2 nights in Jan 2024

6/10 Okay

Yim Lai, Bellevue

Travelled with family
Didn't like the long wait for the lifts during rush hours. Room is a bit dated. Front desk staff could be friendlier.
Stayed 4 nights in Dec 2023