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Casa Luna Hotel & Spa

3.5 star property
3.5-star Colonial hotel near La Fortuna Waterfall

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Photo gallery for Casa Luna Hotel & Spa

Outdoor spa tub
Aerial view
Luna Junior Suite
Lunch, dinner, brunch served; international cuisine, garden views
Deluxe Room
Reviews
9.2

Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Restaurant
  • Spa
  • Breakfast included
  • BarBarBar

Explore the area

Map
1.5km S & 1.5km W from Catholic Church, Off Waterfall Road, La Fortuna, Alajuela, 36-4417
  • Popular LocationLa Fortuna Waterfall5 min drive
  • Popular LocationBaldi Hot Springs8 min drive
  • Popular LocationEcotermales Fortuna9 min drive

Room options

View all photos for Superior Room

Superior Room

Superior Room

9.5/10 Exceptional
  • 57 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Room

9.3/10 Wonderful
  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Hotel Lomas del Volcán
Pool
Breakfast included
Spa
Kids pool
4.7 out of 5, Exceptional, (923)
The price is CA $372
per night
CA $421 total
includes taxes & fees
21 Jun - 22 Jun
Hotel Lomas del Volcán

About the area

La Fortuna

Heart of La Fortuna.You'll find La Fortuna Waterfall and Puentes Colgantes del Arenal within 3 miles (5 km) of this hotel. Baldi Hot Springs and Ecotermales Fortuna are also within 6 miles (10 km).

What's nearby

  • La Fortuna Waterfall - 5 min drive
  • Puentes Colgantes del Arenal - 6 min drive
  • Baldi Hot Springs - 8 min drive
  • Ecotermales Fortuna - 9 min drive
  • Arenal Volcano - 24 min drive

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 127 min drive

Restaurants

  • ‪La Cava Pizza a la Leña - ‬5 min drive
  • ‪Pollo Fortuneño - ‬5 min drive
  • ‪La Fortuna Pub - ‬5 min drive
  • ‪Arábigos Coffee House - ‬5 min drive
  • ‪Soda La Hormiga - ‬5 min drive

About this property

Casa Luna Hotel & Spa

3.5-star Colonial hotel near La Fortuna Waterfall
Casa Luna Hotel & Spa offers its guests a full-service spa, 4 spa tubs, an outdoor pool, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception.

You'll find a business center on site. Spa services, a terrace, and multilingual staff are also featured at Casa Luna Hotel & Spa. You'll have access to the outdoor pool and health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This Colonial La Fortuna hotel is smoke free.

  • 42 guestrooms or units
  • 2 levels
  • 11 buildings
  • 2 bars or lounges
  • Built in 2007
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Casa Luna Hotel & Spa offers 42 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Housekeeping is provided daily.

Luna Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath and a spa tub. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. There are 5 hot springs open between 9:30 AM and 9:00 PM.

Languages

English, Spanish

Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 7:30 AM–9:00 AM
  • 1 restaurant
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Free daily reception
  • Room service available

Things to do

  • 4 spa tubs
  • Access to nearby health club
  • Access to nearby outdoor pool
  • Bicycle rentals
  • Children's pool
  • Fishing
  • Full-service spa
  • Helicopter/airplane tours
  • Outdoor pool
  • Private picnics

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Grab bar near toilet
  • Low-height counter and sink

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Outdoor space

  • Balcony or patio

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 65.00
  • Christmas Eve (24 December) Gala Dinner per child: USD 45.00 (from 4 to 11 years old)
  • Christmas Day (25 December) Gala Dinner per adult: USD 65
  • Christmas Day (25 December) Gala Dinner per child: USD 45 (from 4 to 11 years old)
  • New Year's Day (1 January) Gala Dinner per adult: USD 65
  • New Year's Day (1 January) Gala Dinner per child: USD 45 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 165 per vehicle (one-way)
  • Airport shuttle fee per child: USD 165 (from 2 to 12 years old)
  • Late check-out fee: USD 150 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Hot springs access available from 9:30 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa Luna
Casa Luna Fortuna
Casa Luna Hotel
Casa Luna Hotel Fortuna
Hotel Casa Luna
Luna Casa
Casa Luna Hotel & Spa Costa Rica/Arenal Volcano National Park
Casa Luna Hotel And Spa
Casa Luna Hotel La Fortuna De San Carlos
Casa Luna Hotel La Fortuna
Casa Luna La Fortuna
Casa Luna Hotel & Spa Hotel
Casa Luna Hotel & Spa La Fortuna
Casa Luna Hotel & Spa Hotel La Fortuna

Casa Luna Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 494 out of 741 reviews" "
Rating 8 - Good. 186 out of 741 reviews" "
Rating 6 - Okay. 41 out of 741 reviews" "
Rating 4 - Poor. 15 out of 741 reviews" "
Rating 2 - Terrible. 5 out of 741 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

JENNIFER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at Casa Luna was wonderful. The staff is helpful and easy to communicate with. The property is beautiful and well maintained. We did not want to leave!

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff reception was excellent and quite helpful.
Stayed 3 nights in Feb 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet location, comfortable rooms with amazing rain shower. Good Breakfast buffet each morning. Oh and amazing views of Arenal.
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed all the birds and the garden patio
Stayed 3 nights in Feb 2024

2/10 Terrible

David

Disliked: Staff & service, property conditions & facilities, room comfort
DONT BOOK IT ! - DONT believe the pictures
Absolutely no way is this is a 3.5 star property as listed on Hotels.com. There is not even a lobby, just a small outdoor sitting area. Just because you offer overpriced food and massages does not make you a 3.5 stat hotel. The internet kept cutting out. The room was VERY basic and the grounds needed a lot of attention. When we told them we wanted to check out a day early because the hotel was not what was advertised they still wanted to charge us a one night penalty. They will of course turn around and rent the room the next day (effectively getting paid twice for the room) Hotels.com was no help. I would avoid this place like the plague.
Stayed 2 nights in Jan 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2024

8/10 Good

Dave and Laura, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel because it listed having 4 hot tubs. I think their heating system was broken because all four were not even tepid. The last day of our 4 days, the water in 2 of them was warm, but certainly not hot. In la Fortuna area, one would expect thermal hot spring temperature if the hotel is calling itself a spa. Beautiful pool and grounds, wonderful breakfast, and very nice people working at the hotel.
Stayed 4 nights in Jan 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Grygorii, San Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024