Kokoro was a great experience! My husband and I were met with great customer service from Yat the front desk employee who speaks English and Spanish. The rooms are seperate cabins which makes it feel more private. The room was clean, had a coffee pot, small fridge, 4 free bottles of water, air conditioning, ceiling fans, a safe and a tv with many channels with youtube and can add your Netflix account. The bathroom had a large shower, hot water, blow dryer, small travel size bottles of lotion, shampoo, conditioner, tooth brush and tooth paste. The grounds of the Kokoro were well maintained. The bonus was 3 hot spring pools they emptied daily all varying in different tempetures. The free hot breakfast was good. All the staff from the lady who ran the resturant to the grounds keeper. We saw 2 sloths, a beautiful tucan, many species of birds and a couple of cats. We loved all the animals. I did have a massage with Angelica and I was sadly disappointed. She seemed like she was in such a hurry to finish the massage and quickly ran to a waiting car after I thanked her and gave her tip. All in all our experience was great. We liked it so much we stayed another day. Not far from town with great views of the volcano. I would highly recommend and would love to go back and stay at Kokoro.