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Hotel Los Lagos Spa & Resort

3.5 star property
Family-friendly 3.5-star hotel near Arenal Volcano

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Photo gallery for Hotel Los Lagos Spa & Resort

Indoor pool, 11 outdoor pools, pool umbrellas, sun loungers
Standard Room, Accessible, Mountain View
Standard Room, Accessible, Mountain View
Meeting facility
Standard Room, Accessible, Mountain View | Bathroom
Reviews
9.6

Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Breakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Check out the area

Map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
  • Popular LocationLos Lagos Hot Springs2 min walk
  • Popular LocationKalambu Hot Springs11 min walk
  • Popular LocationBaldi Hot Springs12 min walk

Room options

View all photos for Superior Room, Mountain View

Superior Room, Mountain View

Superior Room, Mountain View

8.9/10 Excellent
  • 60 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Twin Futons

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

9/10 Wonderful
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

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About the area

La Fortuna

In La Fortuna .With a stay at this La Fortuna hotel, you'll be steps from Los Lagos Hot Springs and within a 10-minute walk of Paradise Hot Springs. Also, Kalambu Hot Springs is within half a mile (1 km) and Baldi Hot Springs is within 2 miles (3 km).

What's nearby

  • Los Lagos Hot Springs - 2 min walk
  • Paradise Hot Springs - 10 min walk
  • Kalambu Hot Springs - 11 min walk
  • Baldi Hot Springs - 12 min walk
  • Arenal Volcano - 16 min drive

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 175 min drive

Restaurants

  • La Cava Pizza a la Leña - 4 min drive
  • Virgita Ristorante - 12 min walk
  • Agua Ardiente Pool Bar - 7 min drive
  • Ave Restaurant - 7 min drive
  • Red Frog Coffee Roaster - 4 min drive

About this property

Hotel Los Lagos Spa & Resort

Family-friendly 3.5-star hotel near Arenal Volcano
As a guest of Hotel Los Lagos Spa & Resort, you'll find a full-service spa, hot springs, and 11 outdoor swimming pools. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and 2 meeting rooms are available. Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. An indoor pool, a children's pool, and a nightclub are also featured at the family-friendly Hotel Los Lagos Spa & Resort. A roundtrip airport shuttle and an area shuttle are available for a fee. Free self parking is available.

This 3.5-star La Fortuna hotel is smoke free.

  • 96 guestrooms or units
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Los Lagos Spa & Resort offers 96 air-conditioned accommodations with safes and hair dryers. Plasma televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Fangus. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.

Languages

English, Spanish

Property amenities

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horse riding/rentals
  • Hot springs
  • Indoor pool
  • Nightclub
  • Spa tub
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible shuttle
  • Pool access ramp on site
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • Cable channels
  • Plasma TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

More

  • LED light bulbs
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property uses solar energy, plus a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 831 out of 1065 reviews" "
Rating 8 - Good. 180 out of 1065 reviews" "
Rating 6 - Okay. 31 out of 1065 reviews" "
Rating 4 - Poor. 15 out of 1065 reviews" "
Rating 2 - Terrible. 8 out of 1065 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Baljit, Hicksville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and a must stay when in Costa Rica. The property is so serene and gives you such a beautiful vibe throughout your stay. Loved the hot springs, the pool bar and food options! The only negative was that we needed to get shuttles to get around the hotel. But it’s understandable as it’s a big property, but that won’t deter me from staying again in this property. The break fast was amazing and had so many choices to choose from. All in all…It definitely lives up to our expectations!
Stayed 1 night in Feb 2024

10/10 Excellent

Ravi, Manlius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The general feel of Los Lagos is that this is a cared for, groomed and professionally tended place. Our stay seemed seamless. There were no major stresses or confusions. The color, the peaceful ambience and the breathtaking gardens and hot springs envelop you. It seemed edenic to us. Our room lock succumbed to the natural humidity and the battery needed to be replaced. Fifteen minutes later we were back in business. We enjoyed the variety of "sodas" available on highway 142 between La Fortuna and the lake. And as is the case across Costa Rica, the people are attentive, kind, pleasant and adorned with beautiful smiles. This was a great stay. Bring and umbrella. The micro-climate around the volcano Arenal is unpredictable. They don't call it a "rain forest" for nothing.
Stayed 3 nights in Feb 2024

8/10 Good

Peiqing, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The furniture and towels are too old, but everything else is satisfactory.
Stayed 1 night in Feb 2024

10/10 Excellent

Sarah

Stayed 3 nights in Feb 2024

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Los Lagos Resort. We have stayed there a couple of times. The grounds are beautiful and the rooms are large and have everything you need. Many thermal pools to choose from and cool pools also. Great family resort!
Stayed 3 nights in Feb 2024

10/10 Excellent

Josh & Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were amazing. Food and service were great. The property was clean and rooms were well kept. The property is very spread out so we did a lot of walking but it was nice and quiet and the shuttles were readily available when needed. The kids loved the variety of pools. Drinks and food prices were very reasonable.
Stayed 4 nights in Feb 2024

10/10 Excellent

Steven

Stayed 1 night in Feb 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Awhile
Excellent resort with great amenities servers and bartenders
Stayed 2 nights in Feb 2024

10/10 Excellent

christie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Nice large clean room with view of the volcano. Included breakfast was very good. We did the horseback riding tour on the property and really enjoyed it. This is a very large property with many steep hills, if your room is not located close the the pools and restaurant it would be quite a walk if you don't have a car but they do have a shuttle. Highly recommend.