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Quality Inn University

2.5 star property
Family-friendly hotel with 1 indoor pools, connected to the convention center in Lansing

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Photo gallery for Quality Inn University

Interior
Indoor pool, open 9:00 AM to 10:00 PM, sun loungers
Exterior
Standard Room, 1 King Bed, Non Smoking
Free daily buffet breakfast
Reviews
6.4

Popular amenities

  • Pool
  • Parking included
    Parking includedParking included
  • Breakfast included
    Breakfast includedBreakfast included
  • Gym
    GymGym
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Housekeeping
    HousekeepingHousekeeping

Explore the area

Map
3121 E Grand River Ave, Lansing, MI, 48912
  • Popular LocationEastwood Towne Center3 min drive
  • Popular LocationMichigan State University3 min drive
  • Popular LocationLansing Center5 min drive
  • AirportLansing, MI (LAN-Capital Region Intl.)9 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 24.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • 24.5 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Room
Clarion Pointe East Lansing University Area
Breakfast included
Parking included
Free WiFi
Air conditioning
3.9 out of 5, Good, (365)
The price is CA $99
per night
CA $112 total
includes taxes & fees
2 Jul - 3 Jul
Clarion Pointe East Lansing University Area

About the area

Lansing

Heart of Lansing.You'll find Michigan State University and Plymouth Congregational Church within 2 miles (3 km) of this hotel. Lansing Fire Station No. 8 and Massage & Wellness are also within 2 miles (3 km).

What's nearby

  • Eastwood Towne Center - 3 min drive
  • Michigan State University - 3 min drive
  • Lansing Center - 5 min drive
  • Potter Park Zoo - 5 min drive
  • Michigan State Capitol - 6 min drive

Getting around

  • East Lansing Station - 4 min drive
  • Lansing, MI (LAN-Capital Region Intl.) - 10 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Wendy's - ‬5 min walk
  • ‪Panera Bread - ‬8 min walk
  • ‪Acapulco Mexican Grill - ‬8 min walk
  • ‪Burger King - ‬2 min walk

About this property

Quality Inn University

Family-friendly hotel with 1 indoor pools, connected to the convention center in Lansing
Quality Inn University offers its guests an indoor pool, a waterslide, and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 3400 square feet (316 square meters) and includes conference space. A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at the family-friendly Quality Inn University. Free self parking is available.
  • 105 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 3400 sq ft of conference space
  • 316 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
Quality Inn University offers 105 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Indoor pool
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Cable channels
  • Premium channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn University Lansing
Quality University Lansing
University Quality Inn
Quality Inn University
Quality University
Quality Inn University Hotel
Quality Inn University Lansing
Quality Inn University Hotel Lansing

Quality Inn University Reviews

Reviews

6.4
Rating 10 - Excellent. 166 out of 1001 reviews" "
Rating 8 - Good. 294 out of 1001 reviews" "
Rating 6 - Okay. 228 out of 1001 reviews" "
Rating 4 - Poor. 165 out of 1001 reviews" "
Rating 2 - Terrible. 148 out of 1001 reviews" "

6.4/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Esmaeil, Traverse City

Business traveller
Disliked: Staff & service, property conditions & facilities
I won't stay in this hotel again!
Stayed 1 night in Mar 2024

6/10 Okay

Sheree

Liked: Cleanliness, room comfort
Disliked: Staff & service
Review
Though I had an updated room. The thermostat did not work and I was cold. I had to put a towel in front of the door to keep the air from the cold hallway from coming in. My guest services personnel was rude . This hotel use to be a gem .
Stayed 1 night in Mar 2024

2/10 Terrible

Logan

Stayed 2 nights in Mar 2024

2/10 Terrible

Patrick

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT QUALITY at alll
The hotel and room are extremely tired and run down. The room was clean but very old. The bathroom door handle was broken and did not discover this until the door was closed and would not open. It took me 10 minutes and panic to finely force it open. DO NOT STAY AT THIS HOTEL
Stayed 1 night in Mar 2024

2/10 Terrible

Rebecca

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely Disappointing
Group of family and friends booked rooms for staying in the area. Had a terrific dinner at a local restaurant and returned to the hotel… encountered excessive heat with no ability to adjust room temperature, bed that broke as soon as a guest sat on it, and the final straw… visible bed bugs. Did NOT stay… grabbed our stuff and left. Very disappointed.
Stayed 1 night in Mar 2024

2/10 Terrible

Damian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very very dirty
Stayed 1 night in Mar 2024

10/10 Excellent

Kara

Liked: Cleanliness
Stayed 1 night in Feb 2024

6/10 Okay

lucas

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff and cleanliness of the hotel was perfect, but the first room we were put in the phone, and refrigerator didn't work. Also there is NO AIR CONDITIONING!! The room was hot and stuffy there was no outside windows and no fan to cool it down. I was given a box fan that was dirty and barely worked but at least it got us through the nights. We were moved to another part of the building and it was slightly cooler but not comfortable. The door to the room looked and worked like it had been busted through a few times I had to wiggle the door back and forth to get it locked. For a cheap clean place to stay this is where you want to be, but if you like fresh air don't stay there.
Stayed 2 nights in Feb 2024

2/10 Terrible

Colleen M

Disliked: Cleanliness, amenities, property conditions & facilities
PROS: Hot water and decent pressure for shower CONS: Everything else - dirty, felt unsafe (my first room was down a dark dank hallway with no exterior lighting), the activities at the pool are heard by ALL because of the acoustics of the room and the fact that all the 2nd floor rooms are around the pool area. And apparently during my stay they had a 2 day birthday party where kids, at least 10, were screaming and hollering at the pool from 9 am until after 10 pm when it closes, then they continued to run through the halls screaming "Ready or not here I come" playing hide and seek. No adult supervision with any respect for others and no intervention from hotel staff. The beds were sub-par, my room smelled like weed and there were burn marks in the comforter, the door jam looked like it had been kicked in a time or two, there were damaged walls and furniture, etc. You get my point.
Stayed 4 nights in Jan 2024

4/10 Poor

Duonna

Disliked: Staff & service
Stayed 1 night in Jan 2024