2/10 Terrible
JUNGHO
13 Jan 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a terrible property because the temperature was not steady so I had to send text messages every night I come back from outside.
And no reply or late were there sometimes so I had to be very cold or sometimes very hot every night.
The normal setting was only done in one last night.
On the other hand, a man was always staying and sleeping in the living room just out of my room without any hello so I had to be surprised whenever I come and go out of my room.
I had to use the bathroom commonly so I had to wait even in the midnight..
Mostly the owner looks like surveillancing me if I would make something wrong..whenever I goto kichen for getting portable water.
On the way to Las Vegas downtown, there were factories making dusty.
Finally I had to pay USD500 additionally before I checked in, for cleaning fee just by cash which actually caused me to stay another hotel room because I had not enough cash and couldn't get it at 3 o'clock in the morning.
She didn't even open the door before I agreed to pay 500 buck cash at midnight which I didn't know after the reservation.
If she needed to charge additional, she should have noticed before like resort fee.
So I should had a hard and terrible time of that night. Same to expedia that the staff just told me he would ask waver and then finally they had no answer about this matter.
They just sent me email they would find another hotel to change but it was not be done because I didn't want to spend more money on that.Disappointing
JUNGHO
Stayed 10 nights in Jan 2024