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Mama Shelter Lille

3.0 star property
3-star hotel near Euralille, connected to a shopping center

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Photo gallery for Mama Shelter Lille

Double Room, 1 Double Bed (Small Mama)
Exterior
Restaurant
Reception
Double Room, 1 Double Bed (Medium Mama) | Bathroom
Reviews
8.8

Excellent

Popular amenities

  • BarBarBar
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry
  • Parking availableParking availableParking available
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
97 place Saint-Hubert, Lille, 59800
  • Popular LocationEuralille3 min walk
  • Popular LocationLille Grand Square7 min walk
  • Popular LocationZenith Arena Concert Hall11 min walk
  • AirportLille (LIL-Lesquin)13 min drive

Room options

View all photos for Double Room, 1 Double Bed (Small Mama)

Premium bedding, in-room safe, desk, soundproofing

Double Room, 1 Double Bed (Small Mama)

10/10 Exceptional
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Queen Bed (Large Mama)

Premium bedding, in-room safe, desk, soundproofing

Double Room, 1 Queen Bed (Large Mama)

8.3/10 Very good
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds (Medium Mama)

Premium bedding, in-room safe, desk, soundproofing

Twin Room, 2 Single Beds (Medium Mama)

10/10 Exceptional
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed (Medium Mama)

Premium bedding, in-room safe, desk, soundproofing

Double Room, 1 Double Bed (Medium Mama)

10/10 Exceptional
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Lille

Lille Centre Ville stay.Within a 10-minute walk of this Lille Centre Ville hotel, you'll find Euralille and Opera House. Old Stock Exchange and Lille Grand Square are also within half a mile (1 km).

What's nearby

  • Euralille - 3 min walk
  • Lille Grand Square - 7 min walk
  • Casino Barriere Lille - 8 min walk
  • Zenith Arena Concert Hall - 11 min walk
  • Lille Grand Palais - 16 min walk

Getting around

  • Lille Flandres Metro Station - 3 min walk
  • Lille Flandres Station - 4 min walk
  • Lille (LIL-Lesquin) - 14 min drive

Restaurants

  • Burger King - 5 min walk
  • Brioche Dorée - 4 min walk
  • Le Palais de la Bière - 4 min walk
  • Mama Kitchen - 6 min walk
  • La Taverne Flamande - 3 min walk

About this property

Mama Shelter Lille

3-star hotel near Euralille, connected to a shopping center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include 5 meeting rooms and coworking spaces.

Public spaces have free WiFi. A nightclub, a rooftop terrace, and multilingual staff are also featured at Mama Shelter Lille. For a fee, parking is available.

This 3-star Lille hotel is smoke free.

  • 112 guestrooms or units
  • Nightclub
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mama Shelter Lille offers 112 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 43-inch LCD televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.

This Lille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Refrigerators, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily: EUR 21 for adults and EUR 10 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Concerts/live shows
  • Evening entertainment
  • Nightclub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 43-inch LCD TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Refrigerator

More

  • Desk
  • Eco-friendly cleaning products provided
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 15.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per night
  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children
  • Self parking fee: EUR 19 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mama Shelter Lille Opening July 2019 Hotel
Mama Shelter Opening July 2019 Hotel
Mama Shelter Lille Opening July 2019
Mama Shelter Opening July 2019
Mama Shelter Lille Opening August 2019 Hotel
Mama Shelter Opening August 2019 Hotel
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Lille Mama Shelter Lille (Opening August 2019) Hotel
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Mama Shelter Lille Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 95 out of 167 reviews" "
Rating 8 - Good. 48 out of 167 reviews" "
Rating 6 - Okay. 17 out of 167 reviews" "
Rating 4 - Poor. 5 out of 167 reviews" "
Rating 2 - Terrible. 2 out of 167 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Zoe Emma Michelle

Stayed 2 nights in Oct 2023

2/10 Terrible

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst night's sleep in a hotel ever ... but hotel is lovely, staff were fantastic, clean, well kept modern room and bathroom, great breakfast buffet, lots of parking under/in hotel and right in city centre. We were so happy after we checked-in and went out in the city ... BUT ... we stayed on Saturday night and they have events in the bar and on the terrace. The night we stayed they had a DJ from 22:00 till 02:00. We were on floor 2 right above the disco and the music came through the floor! We could hear the beats and the chatter and laughs of people on the terrace. Sounded great fun but we were very tired and wanted to go to sleep at 22:00 but had to painfully wait 4 hours for the party to finish. We actually considered going to our car with pillows to get away from the noise. We were in room 203 but rooms around it on floor 2 must been equally badly affected by the noise. I would say a nightmare ... but you need to be asleep to have a nightmare and we got little sleep that night. We were due to stay 2 nights but we're so tired that we'd had enough and decided to go home! We were offered alternative rooms but the damage had already been done. So potentially a wonderful hotel but completely irresponsible to put people in rooms above the disco on nights they have a disco. Ruined our stay in Lille sadly.
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Not worth the money
Nice hotel. Far too expensive for what you get though. Room was pretty small and very basic.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Mama Shelter was a great hotel to stay in, aimed at a younger crowd this hotel was fun and funky. Great atmosphere and decor. The staff were all very friendly and helpful.
Stayed 2 nights in Sep 2023

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“Walking In My Shoes”
Used the hotel for one night stay to attend Depeche Mode gig and short exploration of the city. Easy location for the Eurostar terminal. My room was clean, tidy and comfortable. The staff at reception were welcoming and helpful.
Stayed 1 night in Jun 2023

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy stay
We had a noise issue on Saturday night, which the manager dealt with amazingly. I recommend asking to stay on a high floor on the park side to avoid the noise from their Saturday club night. The customer service at Mama Shelter is excellent. The rooms are warm and comfy. There is a mini fridge for your to store your own snacks and drinks. Eco friendly toiletries and high water pressure in the shower. The TV in the room has lots of free movies. The breakfast was pricey but there is lots of food so you can fill up to make up for the 20€. They had gluten free bread on the buffet. They will store your luggage if you have more sight seeing to do after check out. We recommended the HEIN restaurant in the nearby square.
Stayed 2 nights in Mar 2023

10/10 Excellent

Nichola

Stayed 2 nights in Feb 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel the only problem is the car parking is not well sign posted.
Stayed 2 nights in Jan 2023

10/10 Excellent

DILEK, Auburn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel 🌎