Hotel Real Palacio

5.0 star property
5-star luxury hotel near Gulbenkian Museum, connected to a shopping center

Choose dates to view prices

Photo gallery for Hotel Real Palacio

Exterior
Property entrance
Deluxe Double Room
Portuguese cuisine
Lobby
Reviews
8.6

Excellent

Popular amenities

  • Hot tubHot tubHot tub
  • BarBarBar
  • Breakfast available
  • Room serviceRoom serviceRoom service
  • Gym
  • Parking availableParking availableParking available

Explore the area

Map
Rua Tomas Ribeiro 115, Lisbon, 1050-228
  • Popular LocationGulbenkian Museum11 min walk
  • Popular LocationRossio Square4 min drive
  • Popular LocationCastle of São Jorge5 min drive
  • AirportLisbon (LIS-Humberto Delgado)15 min drive

Room options

Standard Double Room

9.3/10 Wonderful
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

Suite

8.9/10 Excellent
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Double Room

8.3/10 Very good
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

9.1/10 Wonderful
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

Superior Double or Twin Room

8.4/10 Very good
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About the area

Lisbon

Central Lisbon getaway .With a stay at this Lisbon City Center hotel, you'll be within half a mile (1 km) of Gulbenkian Museum and 2 miles (3 km) of Rossio Square. Castle of São Jorge and Commerce Square are also within 3 miles (5 km).

What's nearby

  • Gulbenkian Museum - 11 min walk
  • Lisbon Zoo - 3 min drive
  • Rossio Square - 4 min drive
  • Commerce Square - 4 min drive
  • Castle of São Jorge - 5 min drive

Getting around

  • Sete Rios Station - 3 min drive
  • Sao Sebastiao Station - 4 min walk
  • Humberto Delgado Airport (LIS) - 15 min drive

Restaurants

  • ‪Nespresso Boutique - ‬3 min walk
  • ‪Confeitaria Imperial - ‬2 min walk
  • ‪Degust'AR Lisboa - ‬2 min walk
  • ‪Tozzi Forneria Moderna - ‬2 min walk
  • ‪My Mother's Daughters - ‬2 min walk

About this property

Hotel Real Palacio

5-star luxury hotel near Gulbenkian Museum, connected to a shopping center
Hotel Real Palacio offers its guests a health club, a spa tub, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Real Palacio. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Lisbon hotel is smoke free.

  • 1 building
  • 147 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2004
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Real Palacio offers 147 accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Portuguese, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 9 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily: EUR 15 for adults and EUR 7.5 for children
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Fitness center
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self parking fee: EUR 9 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Palacio Real
Hotel Real Palacio
Hotel Real Palacio Lisbon
Palacio Hotel
Real Palacio
Real Palacio Hotel
Real Palacio Lisbon
Real Palacio Hotel Lisbon
Hotel Real Palacio Hotel
Hotel Real Palacio Lisbon
Hotel Real Palacio Hotel Lisbon

Hotel Real Palacio Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 523 out of 1007 reviews" "
Rating 8 - Good. 320 out of 1007 reviews" "
Rating 6 - Okay. 99 out of 1007 reviews" "
Rating 4 - Poor. 37 out of 1007 reviews" "
Rating 2 - Terrible. 28 out of 1007 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marsha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Near shopping.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Petit déjeuner extra.
Stayed 4 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it a lot. If I received a room upgrade, I was not informed
Stayed 3 nights in Jan 2024

2/10 Terrible

PETER

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
AVOID
I hate to write a review like this, but it is deserved. This is a FIVE star hotel in a great location. The hotel itself is nice, modern, and desrving of its 5-star status from a physical point of view. However, every single employee (with the exception of one young lady in the evening) is absolutely cold and unwelcoming. They made you feel like you were bothering them simply by checking in. This is not a cultural issue as we were in Lisbon the week prior, stayed at a 4-star hotel, and the staf was an absolute delight. This place is absolutely unbelievable, almost as if the manager was trying to sabotage the hotel with surly staff. If a nice property is in your vision, this place will work, if you want to be welcomed as a guest and be treated with respect, go elsewhere.
Stayed 1 night in Jan 2024

10/10 Excellent

Payal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
I had the most wonderful stay at the Real Hotel Palácio from the very beginning to the end of my stay. I arrived early, and the room I booked wasn’t ready. They were kind enough to upgrade me to a nicer room that was ready so I could check in sooner. The breakfast every morning was delicious. The staff was great and accommodating. The food in both restaurants was delicious. I would absolutely stay there again and recommend anyone else to stay there.
Stayed 5 nights in Dec 2023

10/10 Excellent

Emanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

RUSSELL

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Oct 2023

8/10 Good

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very nice breakfast, nice area of the city and close to transportation options.
Stayed 4 nights in Nov 2023