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The Richmond Hotel, BW Signature Collection

3.0 star property
3-star hotel near Royal Albert Dock

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Photo gallery for The Richmond Hotel, BW Signature Collection

Bar (on property)
Balcony
Premium bedding, in-room safe, individually decorated
Daily buffet breakfast (GBP 14.95 per person)
Designer toiletries, hair dryer, towels, soap
Reviews
8.2

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
24 Hatton Garden, Liverpool, England, L3 2AN
  • Popular LocationLiverpool ONE8 min walk
  • Popular LocationLiverpool Pier Head Ferry Terminal13 min walk
  • Popular LocationRoyal Albert Dock15 min walk
  • AirportLiverpool (LPL-John Lennon)34 min drive

Room options

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Exterior
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Spa
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Restaurant
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3.9 out of 5, Good, (1002)
The price is CA $173
per night
CA $208 total
includes taxes & fees
31 May - 1 Jun
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About the area

Liverpool

Heart of Liverpool.Within a 10-minute walk of this Liverpool hotel, you'll find Cavern Club and Liverpool ONE. Royal Albert Dock and Anfield Stadium are also within 3 miles (5 km).

What's nearby

  • Cavern Club - 8 min walk
  • Liverpool ONE - 8 min walk
  • Liverpool Pier Head Ferry Terminal - 13 min walk
  • Royal Albert Dock - 15 min walk
  • The Beatles Story Museum - 20 min walk

Getting around

  • Moorfields Station - 6 min walk
  • John Lennon Airport (LPL) - 34 min drive

Restaurants

  • Lovelock's - 4 min walk
  • Sultans Palace - 4 min walk
  • The Ship & Mitre - 2 min walk
  • Vernon Arms - 4 min walk
  • Lion Tavern - 8 min walk

About this property

The Richmond Hotel, BW Signature Collection

3-star hotel near Royal Albert Dock
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 2 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 9311 square feet (865 square meters) and includes conference space. The business-friendly The Richmond Hotel, BW Signature Collection also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services.

This 3-star Liverpool hotel is smoke free.

  • 139 guestrooms or units
  • 5 levels
  • 9311 sq ft of conference space
  • 865 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Richmond Hotel, BW Signature Collection offers 139 accommodations with safes and designer toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–11:00 AM: GBP 14.95 for adults and GBP 5.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Portable fan
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Refrigerator

More

  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 20.00 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00
  • Breakage deposit: GBP 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.95 for adults and GBP 5.00 for children
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

This property requires a deposit equal to 20% of the cost of stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Richmond Hotel Liverpool
Richmond Liverpool
Richmond Apart-Hotel Hotel Liverpool
Richmond Apart-Hotel Hotel
Richmond Apart-Hotel Liverpool
Richmond Apart-Hotel
Richmond BW Premier Collection Hotel Liverpool
Richmond BW Premier Collection Hotel
Richmond BW Premier Collection Liverpool
Richmond BW Premier Collection
BW Premier Collection Richmond Hotel Liverpool
BW Premier Collection Richmond Hotel
BW Premier Collection Richmond Liverpool
BW Premier Collection Richmond
BW Premier Collection The Richmond
Best Western Premier Collection The Richmond
The Richmond Best Western Premier Collection
The Richmond BW Premier Collection
The Richmond Apart Hotel

The Richmond Hotel, BW Signature Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 383 out of 942 reviews" "
Rating 8 - Good. 356 out of 942 reviews" "
Rating 6 - Okay. 122 out of 942 reviews" "
Rating 4 - Poor. 50 out of 942 reviews" "
Rating 2 - Terrible. 31 out of 942 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Rajesh

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointed.
The Richmond used to be a great property but feels neglected of late. Room given initially was so smelly, asked the manager and to his credit changed the room to something more pleasant. Overall, the cleanliness is not great, lots of visible damage to the hotel, but only stayed for one night so made do. Have stayed before an the hotel does have a nice wing which is newer but rest of it was poor and it's the second time I've needed a room change.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful Hotel in every sense of the word. Excellent location ,excellent service by charming staff . It takes you back to what Hotels were like in times gone bye. Everything on a Grand Scale. If you are travelling to Liverpool , you should STRONGLY consider this wonderful Hotel.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff - 5/5 We arrived early around 12pm and Micheal helped us with checkin. we first got a room on ground floor as that was the only room available when we arrived, but it was not the type of room we were thinking of. we like rooms that have day light coming in and this room was very dark as it had only 1 window. we explained to Micheal, and he was very helpful, understood our needs and reorganized so that we got a different room, but that meant we had to check in at 3pm which was fine. Location - 5/5 5-10 min away from city centre. Which made it easily accessible to food and shopping centre. there is costa , dessert and Turkish restaurant right opposite the hotel. the car park was 2 min walk. Cleanliness- 3/5 Although the room had been cleaned by room service, the utensils had a stench of alcohol. there was dust around the room and the carpet had some sticky bits. we were in the junior suite so it was apartment style room however there was no microwave in the kitchen. There were two sinks in the bathroom and one of them was clogged up with tissues. the bathroom needs ventilation
Stayed 3 nights in Aug 2021

10/10 Excellent

Matt

Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was ok but didnt like the carpets in corridors very worn and messy just felt like it was very out dated and needs improvement plus alot of noise from slamming doors but maybe this cant be helped with fire doors
Stayed 3 nights in Aug 2021

8/10 Good

Olivia

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Only stayed for a couple of nights but really enjoyed it . Very easy to get around from the hotel , and only 5 minutes from the train station loved it .
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Aug 2021

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent junior suite, brilliant breakfast and friendly staff who are helpful and professional. Excellent price too! Definitely recommend this hotel.
Stayed 2 nights in Jul 2021