Docklands stay.A stay at this Docklands hotel places you within half a mile (1 km) of ExCeL Exhibition Centre and 3 miles (5 km) of O2 Arena. London Stadium and Westfield Stratford City are also within 6 miles (10 km).
What's nearby
ExCeL Exhibition Centre - 7 min walk
London Stadium - 11 min drive
Westfield Stratford City - 11 min drive
O2 Arena - 11 min drive
Tower of London - 12 min drive
Getting around
Prince Regent Station - 5 min walk
West Ham Station - 7 min drive
London City Airport (LCY) - 7 min drive
Restaurants
Subway - 9 min walk
Caffè Nero - 14 min walk
Sandwich & Co - 12 min walk
Costa Coffee - 11 min walk
Brick Lane Brews - 14 min walk
About this property
DoubleTree by Hilton Hotel London ExCel
4-star eco-certified hotel near ExCeL Exhibition Centre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available.
A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 882 square feet (82 square meters) and includes conference space. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the eco-certified DoubleTree by Hilton Hotel London ExCel. Limited parking is available for a fee and is offered on a first-come, first-served basis.
Smoking is allowed in designated areas at this 4-star London hotel.
287 guestrooms or units
9 levels
882 sq ft of conference space
82 sq m of conference space
Built in 2003
Deli
Charging station for electric cars
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Terrace
Newspapers in lobby (free)
ATM
Elevator
Smoking in designated areas
Bar or lounge
Dining venue
DoubleTree by Hilton Hotel London ExCel offers 287 air-conditioned accommodations with laptop-compatible safes and safes. Televisions come with pay movies. Bathrooms include complimentary toiletries and hair dryers.
This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Awards and affiliations
Eco-Certified Property This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends: GBP 17.95 per person
1 restaurant
1 bar
Room service available
Things to do
24-hour fitness center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Elevator
Handrails in stairways
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
Wheelchairs available on site
Room amenities
Entertainment
Pay movies
TV
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Free cribs/infant beds
Bathroom
Free toiletries
Hair dryer
Private bathroom
Towels
More
Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone
Soundproofing
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for GBP 50 for any bookings where payment for the stay will be made on site instead of at the time of booking.
Access methods
Staffed front desk
Pets
Pets: GBP 35 per accommodation, per stay
Only dogs are allowed
Maximum 1 (weight limit: 77 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Kids stay free! Children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately GBP 17.95 per person
Self parking fee: GBP 15 per night
Pet fee: GBP 35 per accommodation, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out fee: GBP 10 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy. A credit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Contactless check-out is available.
We should mention
Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Property is also known as
Ramada Hotel London Docklands
Ramada London Docklands
DoubleTree Hilton Hotel London ExCel
DoubleTree Hilton London ExCel
DoubleTree by Hilton Hotel London ExCel Hotel
DoubleTree Hilton Hotel ExCel
DoubleTree by Hilton Hotel London ExCel London
DoubleTree by Hilton Hotel London ExCel Hotel London
DoubleTree by Hilton Hotel London ExCel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Our room was exceptionally clean. The air con wouldn’t turn off which was a nuisance and we did report it. They tried to fix it but couldn’t. The coffee machine didn’t work properly either as the pods wouldn’t pierce so it kept giving me cups of water. Fortunately there was a kettle too so I used that instead. The bathroom was spotless!
We have stayed at this hotel before and agin today, but this time the the room had dirt in and carpet was ripped, bed was very uncomfortable it was not the normal double bed it was with wheels, squeaked alot.
I feel i would need a refund or part of it.
I chose this hotel for the location as I was going to an event at the O2 Arena. Unfortunately the surrounding area is a bit of a building site at the moment but the public transport links are great and there is very good signage around directing people to the hotel.
The hotel itself was really good, lovely bathroom and all very clean. The bar was also very nice.