DoubleTree by Hilton Hotel London ExCel

4.0 star property
4-star eco-certified hotel near ExCeL Exhibition Centre

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Photo gallery for DoubleTree by Hilton Hotel London ExCel

Front of property
Deluxe Suite, 1 King Bed (Water View)
Daily buffet breakfast (GBP 17.95 per person)
Reception
In-room safe, desk, laptop workspace, blackout drapes
Reviews
8.4

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Explore the area

Map
Excel, 2 Festoon Way, Royal Victoria Dock, Newham, London, England, E16 1RH
  • Popular LocationExCeL Exhibition Centre7 min walk
  • AirportLondon (LCY-London City)14 min walk
  • Popular LocationWestfield Stratford City11 min drive
  • Popular LocationO2 Arena11 min drive

Room options

Deluxe Room, 1 Queen Bed (Water View)

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite, 1 King Bed (Water View)

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Water View)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Balcony

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed with Sofa bed

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Twin Room (Guest)

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room, Accessible, View

  • 24 sq m
  • Water view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 Queen Bed, Balcony

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room, View

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

Twin Room, Accessible

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 King Bed, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

London

Docklands stay.A stay at this Docklands hotel places you within half a mile (1 km) of ExCeL Exhibition Centre and 3 miles (5 km) of O2 Arena. London Stadium and Westfield Stratford City are also within 6 miles (10 km).

What's nearby

  • ExCeL Exhibition Centre - 7 min walk
  • London Stadium - 11 min drive
  • Westfield Stratford City - 11 min drive
  • O2 Arena - 11 min drive
  • Tower of London - 12 min drive

Getting around

  • Prince Regent Station - 5 min walk
  • West Ham Station - 7 min drive
  • London City Airport (LCY) - 7 min drive

Restaurants

  • Subway - 9 min walk
  • Caffè Nero - 14 min walk
  • Sandwich & Co - 12 min walk
  • Costa Coffee - 11 min walk
  • Brick Lane Brews - 14 min walk

About this property

DoubleTree by Hilton Hotel London ExCel

4-star eco-certified hotel near ExCeL Exhibition Centre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 882 square feet (82 square meters) and includes conference space. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the eco-certified DoubleTree by Hilton Hotel London ExCel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star London hotel.

  • 287 guestrooms or units
  • 9 levels
  • 882 sq ft of conference space
  • 82 sq m of conference space
  • Built in 2003
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel London ExCel offers 287 air-conditioned accommodations with laptop-compatible safes and safes. Televisions come with pay movies. Bathrooms include complimentary toiletries and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, German, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per night)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends: GBP 17.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • Pay movies
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for GBP 50 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 77 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 15 per night
  • Pet fee: GBP 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Contactless check-out is available.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ramada Hotel London Docklands
Ramada London Docklands
DoubleTree Hilton Hotel London ExCel
DoubleTree Hilton London ExCel
DoubleTree by Hilton Hotel London ExCel Hotel
DoubleTree Hilton Hotel ExCel
DoubleTree by Hilton Hotel London ExCel London
DoubleTree by Hilton Hotel London ExCel Hotel London

DoubleTree by Hilton Hotel London ExCel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 476 out of 1001 reviews" "
Rating 8 - Good. 320 out of 1001 reviews" "
Rating 6 - Okay. 114 out of 1001 reviews" "
Rating 4 - Poor. 45 out of 1001 reviews" "
Rating 2 - Terrible. 46 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Denise

Stayed 3 nights in Jan 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and super clean.
Our room was exceptionally clean. The air con wouldn’t turn off which was a nuisance and we did report it. They tried to fix it but couldn’t. The coffee machine didn’t work properly either as the pods wouldn’t pierce so it kept giving me cups of water. Fortunately there was a kettle too so I used that instead. The bathroom was spotless!
Stayed 2 nights in Jan 2024

4/10 Poor

Antony

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel friendly and helpful staff
Stayed 1 night in Jan 2024

6/10 Okay

Rehana

Travelled with partner
Liked: Staff & service, amenities
We have stayed at this hotel before and agin today, but this time the the room had dirt in and carpet was ripped, bed was very uncomfortable it was not the normal double bed it was with wheels, squeaked alot. I feel i would need a refund or part of it.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Francesca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for Excel
I chose this hotel for the location as I was going to an event at the O2 Arena. Unfortunately the surrounding area is a bit of a building site at the moment but the public transport links are great and there is very good signage around directing people to the hotel. The hotel itself was really good, lovely bathroom and all very clean. The bar was also very nice.
Stayed 1 night in Dec 2023