DoubleTree by Hilton London Kensington

4.0 star property
4-star hotel near Natural History Museum

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Photo gallery for DoubleTree by Hilton London Kensington

Outdoor banquet area
Exterior
Apartment, 1 Bedroom
Daily full breakfast (GBP 25.00 per person)
Reception
Reviews
7.8

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
100 Cromwell Road, London, England, SW7 4ER
  • Popular LocationNatural History Museum6 min walk
  • Popular LocationRoyal Albert Hall15 min walk
  • Popular LocationHyde Park17 min walk
  • AirportLondon (LHR-Heathrow)32 min drive

Room options

Room, 1 King Bed, Accessible

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds (Duplex)

  • 42 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed (Duplex)

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Duplex)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Apartment, 1 Bedroom

  • 90 sq m
  • Sleeps 7
  • 1 King Bed

Studio, 1 Queen Bed, Terrace

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed with Sofa bed (Duplex)

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Family Room, 2 Double Beds, Connecting Rooms

  • 42 sq m
  • Sleeps 8
  • 2 Double Beds

Deluxe Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, Multiple Beds

  • 26 sq m
  • Sleeps 4
  • 3 Double Beds

Room, 2 Double Beds, Accessible

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

London

City center retreat .Within a 15-minute walk of this London City Centre hotel, you'll find Natural History Museum and Royal Albert Hall. Hyde Park and Harrods are also within 2 miles (3 km).

What's nearby

  • Natural History Museum - 6 min walk
  • Royal Albert Hall - 15 min walk
  • Hyde Park - 17 min walk
  • Buckingham Palace - 6 min drive
  • Big Ben - 7 min drive

Getting around

  • Gloucester Road Underground Station - 1 min walk
  • West Brompton Station - 18 min walk
  • London City Airport (LCY) - 53 min drive

Restaurants

  • Fait Maison - 2 min walk
  • Club Lounge - 4 min walk
  • Starbucks - 1 min walk
  • The Stanhope Arms - 2 min walk
  • PizzaExpress - 1 min walk

About this property

DoubleTree by Hilton London Kensington

4-star hotel near Natural History Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 6 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly DoubleTree by Hilton London Kensington.

Smoking is allowed in designated areas at this 4-star London hotel.

  • 163 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton London Kensington offers 163 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Chinese (Cantonese), English, French, Hindi, Italian, Lithuanian, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 25.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 24
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 25.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel London Kensington
Crowne Plaza London Kensington
London Kensington Crowne Plaza
Crowne Plaza Kensington Hotel London
Crowne Plaza London Kensington England
Crowne Plaza London Kensington Hotel
Crowne Plaza London Kensington
Crowne Plaza London Kensington an IHG Hotel
DoubleTree by Hilton London Kensington Hotel
DoubleTree by Hilton London Kensington London
DoubleTree by Hilton London Kensington Hotel London

DoubleTree by Hilton London Kensington Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 440 out of 1099 reviews" "
Rating 8 - Good. 303 out of 1099 reviews" "
Rating 6 - Okay. 166 out of 1099 reviews" "
Rating 4 - Poor. 114 out of 1099 reviews" "
Rating 2 - Terrible. 76 out of 1099 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very nice location close to the tube, pleasant room and very helpful reception staff. Recommended.
Stayed 1 night in Jan 2024

2/10 Terrible

James

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Love the stay here, the room was clean and well kept. Service staff were very friendly and fast to respond. The hotel location is also great, near Gloucester tube station, museums and some food options around. I would come back. Wonderful stay.
Stayed 11 nights in Jan 2024

10/10 Excellent

Salman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
To be honest I saw the reviews before I book I felt not comfortable however , I boooked three nights and the hotel was amazing the bed and the air conditioning and even the staff and especially (Zain ) . The location of the hotel is perfect and a lot of restaurants around it . In the end PERFECT !
Stayed 1 night in Jan 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, staff & service
It was close to the tube station so a very handy location
Stayed 4 nights in Dec 2023

8/10 Good

Lucy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5min walknto the natural history museum. 10min walk to south kensington underground. A few nice restaurants dotted around and a waitrose opposite for any forgotten items or little treats. Other guests were exceptionally noisy but you cant escape that in a busy hotel. Breakfast was good, pancake machine a big hit with kids. Checked in at 4 and it was chaotic with so many othwr guests also checking in and it seemed like many rooms were not ready. Our room was and it was exactly what was advertised and booked. Clean and perfect for a one night stop.
Stayed 1 night in Jan 2024

4/10 Poor

Jad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
They were not accommodating with respect to the shorter stay (I had to check out a few days earlier). They would also not change my check in and chk out dates despite having a travel issue where we could not make to to town on time. All this during Christmas. When we arrived our room had dirty towels. They changed the room but were not accommodating with anything else. I would not go back.
Stayed 20 nights in Dec 2023

10/10 Excellent

Trudy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Rajeevan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This is not what I expected from DoubleTree! Worst
Only good thing I can mention is the Bathroom: Clean and well maintained. And in good location. We checked in 6pm, From the outside door to our room and inside room floor is littered with food. Didn't seems like vacuumed well. Carpet is falling off and dirty! Room Window will not close properly, cold comes through... To make things worst, Heating automatically went to 23c at some time during night and it was unbearable to sleep! on "Both nights" and the TV turned on midnight. We informed staff, only thing they were able to say was Sorry! that should not happen!...
Stayed 2 nights in Dec 2023