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ibis London Excel Docklands

3.0 star property
3-star hotel near ExCeL Exhibition Centre

Choose dates to view prices

ibis London Excel Docklands

Photo gallery for ibis London Excel Docklands

Front of property
Twin Room, 2 Single Beds
Bar (on property)
Exterior
In-room safe, desk, blackout drapes, soundproofing

Overview of ibis London Excel Docklands

Reviews
8.4

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
9 Western Gateway, Royal Victoria Dock, London, England, E16 1AB
  • Popular LocationExCeL Exhibition Centre3 min walk
  • Popular LocationIFS Cloud Royal Docks Station4 min walk
  • Popular LocationO2 Arena9 min drive
  • AirportLondon (LCY-London City)9 min drive

Room options

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom)

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Interior
Good Hotel London
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.2 out of 5, Very good, (1005)
The price is CA $131
per night
CA $158 total
includes taxes & fees
19 May - 20 May
Good Hotel London

About the area

London

Docklands stay.With a stay at this Docklands hotel, you'll be within half a mile (1 km) of ExCeL Exhibition Centre and 3 miles (5 km) of O2 Arena. Thames River and ABBA Arena are also within 3 miles (5 km).

What's nearby

  • ExCeL Exhibition Centre - 3 min walk
  • IFS Cloud Royal Docks Station - 4 min walk
  • O2 Arena - 9 min drive
  • Westfield Stratford City - 9 min drive
  • Cutty Sark - 10 min drive

Getting around

  • West Ham Station - 4 min drive
  • Royal Victoria DLR Station - 5 min walk
  • London City Airport (LCY) - 11 min drive

Restaurants

  • Subway - 7 min walk
  • Sandwich & Co - 3 min walk
  • Costa Coffee - 4 min walk
  • Ice Cream Time - 4 min walk
  • Top 1 Forever - 2 min walk

About this property

ibis London Excel Docklands

3-star hotel near ExCeL Exhibition Centre
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

A computer station is on site and WiFi is free in public spaces. The business-friendly ibis London Excel Docklands also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3-star London hotel is smoke free.

  • 278 guestrooms or units
  • 8 levels
  • Built in 2004
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ibis London Excel Docklands offers 278 accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include showers and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Danish, English, French, German, Greek, Hindi, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 25 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: GBP 10.45 for adults and GBP 5.00 for children
  • 1 restaurant
  • 1 bar

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 10.45 for adults and GBP 5.00 for children
  • Self parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Accor London Excel
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ibis London Excel Docklands Hotel London

ibis London Excel Docklands Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 395 out of 1001 reviews" "
Rating 8 - Good. 409 out of 1001 reviews" "
Rating 6 - Okay. 127 out of 1001 reviews" "
Rating 4 - Poor. 44 out of 1001 reviews" "
Rating 2 - Terrible. 26 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Olusegun

Liked: Cleanliness
Stayed 1 night in Jan 2024

8/10 Good

Cheuk Yi

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair hotel for a fair price
Fair hotel for a fair price, could not really fault anything, great breakfast, good condition, no grumbles, would definitely use again
Stayed 1 night in Jan 2024

4/10 Poor

Hana

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Bathroom was dirty, room was very small, very basic room
Stayed 3 nights in Jan 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Inconvenient
We had to wait 10 minutes to be booked in due to staff issues. Once we got in we put the quiet hanger on the door due to being up very early and about an hour in I was woken up to 3 sets of very loud knocking about 30 seconds apart, later on we found out this was the staff trying to contact us. About 4 hours later we went out and our keys were disabled, the staff had disabled the keys so we could go to reception and pay an extra £6 because the original receptionist had booked us into someone elses room, which he had noted we had asked for a double bed and had two singles but did not think anything of it- however it is a bit annoying that so much inconvenience happened for the sake of £6 when it was not our issue. However the staff were very polite
Stayed 1 night in Jan 2024

10/10 Excellent

Kevin, Wardley Swinton

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely brilliant stay at the Ibis. Spotlessly clean. The staff go out of their way to assist with everything, they are so friendly. Specially Liliana and Theo 👍
Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Excellent friendly efficient staff. Comfortable room (except only hard plastic chair). Filling breakfast but should be better range of fresh fruit and of spreads. Good transport links via DLR and Elizabeth line.
Stayed 2 nights in Jan 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Brooke

Stayed 2 nights in Jan 2024

2/10 Terrible

IBIDAPO

Liked: Cleanliness, staff & service, property conditions & facilities
No microwave, absolutely insane for that.
Stayed 7 nights in Nov 2023