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Mercure London Heathrow Hotel

4.0 star property
4-star hotel in Pinkwell

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Photo gallery for Mercure London Heathrow Hotel

Exterior
Exterior
In-room safe, desk, blackout drapes, soundproofing
Breakfast and dinner served
Shower, eco-friendly toiletries, hair dryer, towels
Reviews
6.8

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Shepiston Lane, Hayes, England, UB3 1LP
  • Popular LocationLondon Motor Museum18 min walk
  • Popular LocationStockley Park2 min drive
  • AirportLondon (LHR-Heathrow)8 min drive
  • Popular LocationTwickenham Stadium15 min drive

Room options

View all photos for Superior Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 Double Bed

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Single Beds

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Single Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Single Bed

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 12 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, Multiple Beds

  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Room
Ibis budget London Heathrow Central
Free WiFi
Restaurant
Air conditioning
Breakfast available
3.8 out of 5, Good, (1669)
The price is CA $95
per night
CA $114 total
includes taxes & fees
2 Jun - 3 Jun
Ibis budget London Heathrow Central

About the area

Hayes

Pinkwell stay.With a stay at this Pinkwell hotel, you'll be within 2 miles (3 km) of Stockley Park and 6 miles (10 km) of Brunel University. Windsor Castle is within 9 miles (15 km) and Wembley Stadium is within 12 miles (20 km).

What's nearby

  • London Motor Museum - 18 min walk
  • Stockley Park - 2 min drive
  • Brunel University - 6 min drive
  • Windsor Castle - 12 min drive
  • Twickenham Stadium - 15 min drive

Getting around

  • Hounslow West Underground Station - 7 min drive
  • Hayes & Harlington Station - 18 min walk
  • Heathrow Airport (LHR) - 8 min drive

Restaurants

  • The Pheasant - 4 min drive
  • The Great Western - 4 min walk
  • The White Hart - 10 min walk
  • The Nest Climbing - 3 min drive
  • The Wheatsheaf - 16 min walk

About this property

Mercure London Heathrow Hotel

4-star hotel in Pinkwell
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center, 6 meeting rooms, and limo/town car service.

WiFi is free in public spaces. A fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Mercure London Heathrow Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Hayes hotel is smoke free.

  • 184 guestrooms or units
  • 2 levels
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure London Heathrow Hotel offers 184 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Hindi, Italian, Polish, Romanian, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 16 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily: GBP 14.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Stair-free path to entrance

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)
  • Fitness facility
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)
  • Fitness facility

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 16 per day
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Heathrow
Comfort Heathrow Hotel
Comfort Hotel Heathrow
Heathrow Comfort
Heathrow Comfort Hotel
Hotel Comfort Heathrow
Mercure London Heathrow
Comfort Hotel Heathrow Hayes, UK - Greater London
Mercure London Heathrow Hotel Hotel
Mercure London Heathrow Hotel Hayes
Mercure London Heathrow Hotel
Mercure London Heathrow Hayes
Mercure London Heathrow
Mercure London Heathrow Hotel Hayes, UK - Greater London
Mercure London Heathrow Hotel Hayes
Mercure London Heathrow Hotel Hotel Hayes

Mercure London Heathrow Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 262 out of 1003 reviews" "
Rating 8 - Good. 295 out of 1003 reviews" "
Rating 6 - Okay. 173 out of 1003 reviews" "
Rating 4 - Poor. 126 out of 1003 reviews" "
Rating 2 - Terrible. 147 out of 1003 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hari

Stayed 1 night in Feb 2024

10/10 Excellent

Shengkai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the reception was warm and helpful to provide an early check in.
Stayed 1 night in Feb 2024

10/10 Excellent

Molly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, exactly what we needed.
Stayed here to catch a flight early the next day from Heathrow. Beds were comfy, bathroom was large, everywhere was clean. Breakfast in the morning was lovely, lots to choose from. I'd stayed here once before for something else, and would stay here again if I needed to.
Stayed 1 night in Feb 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

2/10 Terrible

Sean

Stayed 2 nights in Feb 2024

2/10 Terrible

Russell

Stayed 1 night in Feb 2024

8/10 Good

Morgan

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

daniel

Stayed 4 nights in Feb 2024

10/10 Excellent

Francisco

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Stayed 1 night in Feb 2024