Pan Pacific London

5.0 star property
5-star luxury hotel near Tower of London

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Photo gallery for Pan Pacific London

View from room
Cocktail bar
Exterior
Suite, 2 Bedrooms (Bishopsgate)
Cocktail bar
Reviews
9.8

Exceptional

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Pool
  • Spa
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Restaurant

Check out the area

Map
80 Houndsditch, London, England, EC3A 7AB
  • Popular LocationTower of London18 min walk
  • Popular LocationTower Bridge19 min walk
  • Popular LocationLondon Bridge3 min drive
  • AirportLondon (LHR-Heathrow)56 min drive

Room options

Deluxe Room, City View

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • 41 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Deluxe Room, 1 King Bed

10/10 Exceptional
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, Accessible

  • 53 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, City View

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms (Bishopsgate)

  • 104 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

Premier Room, 2 Queen Beds

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 1 King Bed

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Bishopsgate)

  • 63 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Pan Pacific)

  • 119 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, City View (Walbrook)

  • 57 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Devonshire)

  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

London

City center stay.Your stay at this London City Centre hotel places you within 2 miles (3 km) of Tower of London and Tower Bridge. St. Paul's Cathedral and London Bridge are also within 2 miles (3 km).

What's nearby

  • Tower of London - 18 min walk
  • Tower Bridge - 19 min walk
  • St. Paul's Cathedral - 20 min walk
  • London Bridge - 3 min drive
  • Big Ben - 8 min drive

Getting around

  • Liverpool Street Station - 2 min walk
  • Liverpool Street Underground Station - 3 min walk
  • London City Airport (LCY) - 28 min drive

Restaurants

  • Hamilton Hall (Wetherspoon) - 2 min walk
  • Pasta e Pizza at Eataly - 2 min walk
  • Sushisamba - 2 min walk
  • Andaz Lobby Lounge - 1 min walk
  • Polo Bar - 2 min walk

About this property

Pan Pacific London

5-star luxury hotel near Tower of London
Pan Pacific London offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour fitness center, spa services, and multilingual staff are also featured at the luxury Pan Pacific London.

This 5-star London hotel is smoke free.

  • 1 building
  • 237 guestrooms or units
  • 19 levels
  • Built in 2021
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Pan Pacific London offers 237 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. LCD televisions come with premium digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, German, Hindi, Italian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mi (GBP 85 per day)

Food and drink

  • English breakfast available for a fee weekdays: GBP 36.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • High pile carpet in room
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated floor (bathroom)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 60.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls, pet-sitting services, litter boxes, and pet grooming services are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 60.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 36.00 per person
  • Nearby parking fee: GBP 85 per day (3609 ft away)
  • Pet fee: GBP 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 60.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pan Pacific London Hotel
Pan Pacific London London
Pan Pacific London Hotel London

Pan Pacific London Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 681 out of 744 reviews" "
Rating 8 - Good. 44 out of 744 reviews" "
Rating 6 - Okay. 14 out of 744 reviews" "
Rating 4 - Poor. 2 out of 744 reviews" "
Rating 2 - Terrible. 3 out of 744 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

JANIS, Suisun w

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful for families
The hotel and staff are wonderful and are extremely welcoming to families. I love that there are family pool hours so it doesn't feel like you're being disruptive to other guests. The location is very central with the tube right across the street, so you can get to just about any part of london fairly quickly and it's also a direct journey from the airport on the Elizabeth line. We've stayed here 3x now and will continue to do so going forward!
Stayed 4 nights in Feb 2024

10/10 Excellent

Peter

Stayed 1 night in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023

8/10 Good

Moshe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The manager of the hotel do not want to listen to clients problems, he stays in his office even that I try 10 times to speak with him about some issues in his hotel. Not nice to do so , he must listen to his clients
Stayed 4 nights in Feb 2024

10/10 Excellent

Naomie

Stayed 1 night in Feb 2024

10/10 Excellent

Pauline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is superb , the staff were excellent form arrival to departure and there was nothing they wouldn’t do.
Stayed 1 night in Feb 2024

10/10 Excellent

marrissa

Liked: Cleanliness, staff & service, property conditions & facilities
10 out of 10 recommend! The train is a few blocks away and literally take you anywhere in London. I had so much fun, the hotel is fabulous. The staff is amazing, kind and very easy going. Definitely work the money, it’s a treat. I can’t wait to come back
Stayed 3 nights in Feb 2024

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central London
A totally fabulous hotel with incredible staff. The spa and pool is unreal for such a central location. A must stay!
Stayed 3 nights in Feb 2024

6/10 Okay

Eric

Travelled with family
N/A
Stayed 2 nights in Aug 2023