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The Pelham London - Starhotels Collezione

5.0 star property
Family-friendly 5-star hotel near Natural History Museum

Choose dates to view prices

Photo gallery for The Pelham London - Starhotels Collezione

The Mews Suite (Suite Temptation)
Exterior
Superior Double Room
Meeting facility
Lobby
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
15 Cromwell Place, South Kensington, London, England, SW7 2LA
  • Popular LocationNatural History Museum3 min walk
  • Popular LocationVictoria and Albert Museum4 min walk
  • Popular LocationImperial College London8 min walk
  • AirportLondon (LHR-Heathrow)31 min drive

Room options

View all photos for The Mews Suite (Suite Temptation)

The Mews Suite (Suite Temptation)

The Mews Suite (Suite Temptation)

  • 57 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 23.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite (Suite Temptation)

King Suite (Suite Temptation)

King Suite (Suite Temptation)

  • 102 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Room
The Bailey's Hotel London Kensington
Free WiFi
Restaurant
Air conditioning
Gym
4.5 out of 5, Wonderful, (1544)
The price is CA $457
per night
CA $548 total
includes taxes & fees
16 May - 17 May
The Bailey's Hotel London Kensington

About the area

London

London City Centre stay.At this London City Centre hotel, you'll be within a 5-minute walk of Natural History Museum and Victoria and Albert Museum. Imperial College London and Harrods are also within half a mile (1 km).

What's nearby

  • Natural History Museum - 3 min walk
  • Victoria and Albert Museum - 4 min walk
  • Imperial College London - 8 min walk
  • Hyde Park - 11 min walk
  • Harrods - 11 min walk

Getting around

  • South Kensington Underground Station - 1 min walk
  • West Brompton Station - 3 min drive
  • Heathrow Airport (LHR) - 35 min drive

Restaurants

  • Petit Pret - 2 min walk
  • Honest Burgers - 2 min walk
  • Ben's Cookies - 1 min walk
  • Five Guys South Kensington - 1 min walk
  • Comptoir Libanais - 2 min walk

About this property

The Pelham London - Starhotels Collezione

Family-friendly 5-star hotel near Natural History Museum
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 570 square feet (53 square meters) and includes conference space. A 24-hour fitness center, a library, and multilingual staff are also featured at the luxury The Pelham London - Starhotels Collezione.

Smoking is allowed in designated areas at this Georgian London hotel.

  • 1 building
  • 52 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Meeting rooms
  • 570 sq ft of conference space
  • 53 sq m of conference space
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
The Pelham London - Starhotels Collezione offers 52 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 36-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: GBP 24 for adults and GBP 12 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 36-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 45.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 24 for adults and GBP 12 for children
  • Rollaway bed fee: GBP 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. Contactless check-in and contactless check-out are available.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Pelham
Pelham Hotel London
Pelham London
Pelham Starhotels Collezione Hotel London
The Pelham Hotel London, England
Pelham Starhotels Collezione Hotel
Pelham Starhotels Collezione London
Pelham Starhotels Collezione
The Pelham Hotel
The Pelham Starhotels Collezione
The Pelham London - Starhotels Collezione Hotel
The Pelham London - Starhotels Collezione London
The Pelham London - Starhotels Collezione Hotel London

The Pelham London - Starhotels Collezione Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 460 out of 767 reviews" "
Rating 8 - Good. 230 out of 767 reviews" "
Rating 6 - Okay. 53 out of 767 reviews" "
Rating 4 - Poor. 18 out of 767 reviews" "
Rating 2 - Terrible. 6 out of 767 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, friendly staff, great location!
Stayed 1 night in Jan 2024

10/10 Excellent

Kirsty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
It was amazing! So convenient for tube station (literally across the road) and a show we had booked at The Royal Albert Hall. Room was incredible and staff were so friendly and helpful. What a lovely place to stay, would happily recommend 👍
Stayed 2 nights in Jan 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for London
Fantastic boutique hotel centrally located in South Kensington near musuems yet calm. Friendly helpful staff, beautiful room. Have stayed here each time I am in London and will continue to do so.
Stayed 3 nights in Jan 2024

8/10 Good

Simon

Business traveller
Liked: Cleanliness, property conditions & facilities
Quality furnishings and a sense of staying in a London townhouse. Ideal for an overnight business stay. The concierge surprisingly couldn't find his way to the room. VIP access a nice concept but staying as a single guest, a whole bottle of Prosecco does not feel appropriate. Why not juts offer a glass of wine, once settled in the room. - I would very much stay again...
Stayed 1 night in Jan 2024

8/10 Good

Amanda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit pricey but in a good location south kensington across the road from underground and within walking distance of many restaurants.
Stayed 2 nights in Jan 2024

10/10 Excellent

Maziar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with good space and size in a boutique hotel . The service was great also.
Stayed 3 nights in Jan 2024

8/10 Good

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Location was excellent for my needs. Room was beautiful. Afternoon cream tea was delicious!
Stayed 3 nights in Nov 2023

2/10 Terrible

Michael

Stayed 2 nights in Dec 2023

10/10 Excellent

Minghui

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Excellent Hotel to stay!
Very friendly staffs, super helpful, you could ask them anything and they always tried to accommodate. Shower water was not hot enough, room temperature was ok. Very convenient location, subway just cross the road, bus stop is in front of the door. Lots of restaurants around within walking distance. Breakfast were delicious, except last two days, the restaurant was under renovation, we were switched to another room and so we did not have many choices.
Stayed 7 nights in Dec 2023

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very friendly and helpful staff
Stayed 1 night in Dec 2023