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Holiday Inn Express & Suites Louisville Downtown, an IHG Hotel

2.5 star property
Hotel near Louisville Slugger Museum in Louisville

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Holiday Inn Express & Suites Louisville Downtown, an IHG Hotel

Photo gallery for Holiday Inn Express & Suites Louisville Downtown, an IHG Hotel

Exterior
Premium bedding, down comforters, in-room safe, desk
Free daily buffet breakfast
Exterior
Bathroom shower

Overview of Holiday Inn Express & Suites Louisville Downtown, an IHG Hotel

Reviews
8.8

Excellent

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
800 W Market St, Louisville, KY, 40202
  • Popular LocationLouisville Slugger Museum3 min walk
  • Popular LocationFourth Street Live!9 min walk
  • Popular LocationKFC Yum Center12 min walk
  • AirportLouisville, KY (SDF-Louisville Intl.)9 min drive

Room options

View all photos for Standard Room

Premium bedding, down comforters, in-room safe, desk

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication, Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Accessible (Communication, Roll-In Shower)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom

  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Hearing)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communcation Accessible)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communcation Accessible)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Louisville

City center stay.With a stay at this Downtown Louisville hotel, you'll be steps from Louisville Slugger Museum and Frazier International History Museum. Evan Williams Bourbon Experience and Kentucky International Convention Center are also within half a mile (1 km).

What's nearby

  • Louisville Slugger Museum - 3 min walk
  • Kentucky International Convention Center - 9 min walk
  • Fourth Street Live! - 9 min walk
  • KFC Yum Center - 12 min walk
  • Louisville Palace - 17 min walk

Getting around

  • Louisville Intl. Airport (SDF) - 10 min drive

Restaurants

  • Thelma's Deli - 11 min walk
  • Jockey Silks - 11 min walk
  • Gordon Biersch Brewery Restaurant - 10 min walk
  • Swizzle Dinner & Drinks - 11 min walk
  • Evan Williams Bourbon Experience - 5 min walk

About this property

Holiday Inn Express & Suites Louisville Downtown, an IHG Hotel

Hotel near Louisville Slugger Museum in Louisville
Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Free breakfast is served daily. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Louisville Downtown, an IHG Hotel. Parking is available for a fee.

This Louisville hotel is smoke free.

  • 145 guestrooms or units
  • 8 levels
  • Built in 2016
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • 1 conference room
Holiday Inn Express & Suites Louisville Downtown, an IHG Hotel offers 145 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 19.00 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Free buffet breakfast available daily
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Visual alarms in hallways
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Fan
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)
  • Fitness facility
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)
  • Fitness facility

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 19.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • One child 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Louisville Downtown Hotel
Holiday Inn Express Louisville Downtown Hotel
Holiday Inn Express Louisville Downtown
Hotel Holiday Inn Express & Suites Louisville Downtown
Holiday Inn Express & Suites Louisville Downtown Louisville
Holiday Inn Express Suites Louisville Downtown
Holiday Inn Express Hotel
Holiday Inn Express
Express Louisville Downtown
Holiday Inn Express Suites Louisville Downtown

Holiday Inn Express & Suites Louisville Downtown, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 676 out of 1101 reviews" "
Rating 8 - Good. 267 out of 1101 reviews" "
Rating 6 - Okay. 66 out of 1101 reviews" "
Rating 4 - Poor. 39 out of 1101 reviews" "
Rating 2 - Terrible. 53 out of 1101 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gary, Central City

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was 👍
Stayed 1 night in Mar 2024

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is located next to a police station.
Stayed 1 night in Mar 2024

2/10 Terrible

Richard

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I showed up to check in and was informed that they had overbooked and didn’t have a room for me and wouldn’t honor the reservation I had made over a week in advance because it was thru a third party. There was no communication prior to that day that there were no rooms left and won’t honor my reservation. I received emails from Travelocity right up to the day of my stay, but no mention of possible problems with room availability. There was no compensation and wouldn’t honor the price at their other hotels that had available rooms. Disappointing
Stayed 1 night in Feb 2024

8/10 Good

Marlyn

Travelled with family
Liked: Amenities
Found a dirty facecloth in our bathroom???
Stayed 1 night in Feb 2024

2/10 Terrible

Karla

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We had our room only cleaned 2 out of the 4 days we were there. They saw us and gave us clean towels but never bothered to take the trash or refill coffee. The fridge seal was broken, door was off its hinges and causedthe safety lock to pop out and lock us out, rips in the couch, large dings in the desk. At least 2 of our items were left and when we contacted the hotel, they tried claiming nothing was there when we know exactly what we left and where we left it. Worst experience ever from a hotel.

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean! Staff was friendly!
Stayed 1 night in Jan 2024

2/10 Terrible

Domingo

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Don’t stay at Holiday Inn Express Louisville
Uneventful. But they are trying to overcharge me. They would not resolve this issue, telling me that I would have to handle it with Hotels.com.
Stayed 3 nights in Jan 2024

2/10 Terrible

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms NOT Clean!
My family, 2 adults and 3 kids, checked into a suite on Saturday. Room was clearly not serviced between guests. (Dried mucus on sheets, hairs on sheets, pillows, counters, etc). We immediately notified front desk. We were given clean sheets to remake ourselves (2 full beds and the pullout sofa). We were told room would be fully serviced the next morning (Sunday). In Sunday, we left the room and returned in the afternoon. Room was still not serviced. Notified front desk and said we’d be added to the list for the next day (Monday). Monday morning we leave the room, return in the afternoon, room is still unserved. Notified front desk, again, and said housekeeping had left for the day. We checked out Tuesday morning. During our stay we had to ask for towels multiple times per day (were given 2 each time for a room full of 5 people), we had to ask for sheets, tissues, even toilet paper. When we left, the dirty sheets from checkin were still in the room, along with bags of trash from 5 people living in a room for three and a half days. Not only was this entire experience unsanitary, there was no attempt from staff to correct an issue over MULTIPLE days. I chose this hotel based on reviews which is why I’m leaving my honest one here. RUN from this hotel. If anything is wrong, staff is not trained to resolve the issues and cleaning is CLEARLY not a priority. I’m scared to image the cleaning issues we CANNOT see. Will never stay here again.
Stayed 3 nights in Jan 2024

10/10 Excellent

Brianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family trip!
We had an excellent stay. We felt very safe and our room was very clean. There was construction going on but it didn’t bother us at all. We needed a plunger at one point and it was brought to us very promptly. We would stay again for any return trips to downtown Louisville.
Stayed 2 nights in Jan 2024

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, breakfast is a nice touch.
Stayed 1 night in Jan 2024