Embassy Suites Lubbock

3.5 star property
3.5-star Tuscan hotel with indoor pool

Choose dates to view prices

Photo gallery for Embassy Suites Lubbock

Lobby
Lobby
Exterior
1 bedroom, premium bedding, in-room safe, desk
Breakfast and dinner served, Italian cuisine
Reviews
8.2

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
5215 S Loop 289, Lubbock, TX, 79424
  • Popular LocationSouth Plains Mall8 min walk
  • Popular LocationTexas Tech University7 min drive
  • Popular LocationUniversity Medical Center9 min drive
  • AirportLubbock, TX (LBB-Preston Smith Intl.)17 min drive

Room options

Premium Suite, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Room

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed, Non Smoking, Corner

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Room

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Room

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Lubbock

In Lubbock .You'll find South Plains Mall and Lubbock Premiere Cinema within a 15-minute walk of this Lubbock hotel. Ballet Lubbock and Huneke Park are also within 3 miles (5 km).

What's nearby

  • South Plains Mall - 8 min walk
  • Lubbock Christian University - 5 min drive
  • Covenant Lakeside Hospital - 6 min drive
  • Texas Tech University - 7 min drive
  • University Medical Center - 9 min drive

Getting around

  • Preston Smith Intl. Airport (LBB) - 18 min drive

Restaurants

  • Dutch Bros Coffee - 2 min drive
  • Chick-Fil-A - 7 min walk
  • McDonald's - 10 min walk
  • The Cheesecake Factory - 10 min walk
  • Olive Garden - 15 min walk

About this property

Embassy Suites Lubbock

3.5-star Tuscan hotel with indoor pool
Embassy Suites Lubbock offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 1894 square feet (176 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites Lubbock.

  • 1 building
  • 156 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 1894 sq ft of conference space
  • 176 sq m of conference space
  • Built in 2004
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
Embassy Suites Lubbock offers 156 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM–9:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Contactless check-out is available.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Lubbock
Embassy Suites Lubbock
Lubbock Embassy Suites
Embassy Suites Lubbock Hotel Lubbock
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Lubbock
Embassy Suites Lubbock Hotel Lubbock

Embassy Suites Lubbock Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 503 out of 1001 reviews" "
Rating 8 - Good. 235 out of 1001 reviews" "
Rating 6 - Okay. 118 out of 1001 reviews" "
Rating 4 - Poor. 82 out of 1001 reviews" "
Rating 2 - Terrible. 63 out of 1001 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Tina

Travelled with family
Disliked: Property conditions & facilities
We had our kids sleeping.on the pullout couch and we asked for pillows at check in. We were told they would send them up. We called down after about an hour and they said we would.have to come down and get them. We went down to get them and they said they were out. Within the couch sheets were a pair of boys swim trunks. There were lots of kids just running around the hallways and no one made them stop.
Stayed 1 night in Jan 2024

10/10 Excellent

Sean

Travelled with family
Liked: Amenities
Very comforting setting and theme. Relaxing stay
Stayed 2 nights in Jan 2024

8/10 Good

Mya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk and housekeeping were really friendly. Breakfast staff was amazing and the food was great. Upon arrival the pool was closed and that was the reason I booked that hotel. Also they were under construction so you werd not able to use the front doors. Overall it was great!
Stayed 2 nights in Jan 2024

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay!
this was a great stay. Better experience than embassy suites El Paso. positives. great staff- friendly and attentive. love heat air in room. love morning breakfast choices, and room clean and in mostly excellent condition. Negatives for me. No sheer curtain in room, no zero hand lotion drawers in bedroom hard to open and close. Used to have 2 chairs in room, but not this time.
Stayed 3 nights in Jan 2024

6/10 Okay

John

Stayed 1 night in Jan 2024

6/10 Okay

Casey

Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Jan 2024

2/10 Terrible

Jarrod

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Heater did not work, had to call maintenance to fix it, had to fix the tv
Stayed 2 nights in Jan 2024

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Kim, Abilene

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I was very disappointed with the condition of the property. Our room was very rundown. It needs to be updated badly. Also, the managers reception you were only allowed 2 drinks which I’ve stayed at other Embassy Suites and we didn’t have a limit. I will say the staff was friendly and helpful. However, I will probably not stay at this hotel again until they improve it.
Stayed 1 night in Dec 2023