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Quality Suites

2.5 star property
Hotel near South Plains Mall in Lubbock

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Photo gallery for Quality Suites

Exterior
Seasonal outdoor pool
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Free daily buffet breakfast
Lobby
Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym

Explore the area

Map
5113 S Loop 289, Lubbock, TX, 79424
  • Popular LocationSouth Plains Mall10 min walk
  • Popular LocationCovenant Lakeside Hospital6 min drive
  • Popular LocationTexas Tech University8 min drive
  • AirportLubbock, TX (LBB-Preston Smith Intl.)17 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Similar properties

Room
Quality Inn & Suites
Pool
Hot tub
Breakfast included
Parking included
3.8 out of 5, Good, (840)
The price is CA $121
per night
CA $140 total
includes taxes & fees
31 May - 1 Jun
Quality Inn & Suites

About the area

Lubbock

In Lubbock .You'll be within half a mile (1 km) of South Plains Mall and 2 miles (3 km) of Lubbock Premiere Cinema with a stay here. Also, Spectrum & OMNI Theater is within 3 miles (5 km) and Water Rampage is within 6 miles (10 km).

What's nearby

  • South Plains Mall - 10 min walk
  • Water Rampage - 5 min drive
  • Covenant Lakeside Hospital - 6 min drive
  • Lubbock Christian University - 6 min drive
  • Texas Tech University - 8 min drive

Getting around

  • Preston Smith Intl. Airport (LBB) - 18 min drive

Restaurants

  • Sonic Drive-In - 2 min drive
  • Chick-Fil-A - 9 min walk
  • McDonald's - 12 min walk
  • The Cheesecake Factory - 11 min walk
  • Olive Garden - 16 min walk

About this property

Quality Suites

Hotel near South Plains Mall in Lubbock
Quality Suites offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. There's an onsite business center. Free breakfast is available daily. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Quality Suites. Free self parking is available.
  • 65 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
Quality Suites offers 65 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Braille signage
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • LED TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Lubbock
Comfort Suites Lubbock
Comfort Hotel Lubbock
Comfort Suites Lubbock Hotel
Lubbock Comfort Inn
Quality Suites Hotel
Quality Suites Lubbock
Comfort Suites Lubbock
Quality Suites Hotel Lubbock

Quality Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 336 out of 757 reviews" "
Rating 8 - Good. 232 out of 757 reviews" "
Rating 6 - Okay. 94 out of 757 reviews" "
Rating 4 - Poor. 60 out of 757 reviews" "
Rating 2 - Terrible. 35 out of 757 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Gonzalo

Stayed 4 nights in Feb 2024

8/10 Good

Jesse

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay, good communication, and clean room.
Stayed 1 night in Dec 2023

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I hadn't been together in a while and we decided to get together on Christmas 2023 we had a wonderful visit we had a wonderful Christmas and we owe it to Quality Inn thank you and Expedia
Stayed 2 nights in Dec 2023

10/10 Excellent

Dudley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very nice place. Everything you need
Stayed 1 night in Dec 2023

10/10 Excellent

Bethany

Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
I like that my room is inside on the s3cond floor
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Good stay, Ridiculous Housekeeping
I want to start by saying I’ve never had any problems with past stays at this hotel. Arrival: Front desk lady was nice & helpful. 1st rm smelled like cigarette even though it’s no smoking hotel. Son has asthma so asked to be moved, she quickly moved us to another room. 2nd rm had not been swept, found cookie & shreds of paper & leaves on rm floor. Stayed w/o complaints due to being tired & lady at front desk had hands full w/ other guests. Manager came by next morning w/ housekeeping & apologized for rm being in conditions it was in. She swept the room for us & was kind. Day of checkout: Housekeeping knocks on door around 10:30AM to ask us when we were going to check out. Around 11AM somebody starts banging on door stating they are housekeeping again but I was in the bathroom unable to answer, so I just stated yes, we’d be out soon hoping they heard me. A few minutes later a young man comes by knocking & again asks when we’re checking out. I answer him & ask him if check out is not at 12PM like I was told. He states yes, that he apologizes & that he was just checking again when we’re leaving. About 11:20AM the front desk is calling to tell me that check out is before 12PM & our room was on her list of people who had not checked out yet. 11:47AM we walk out to be met by 2 housekeepers looking us up & down upset. Walk to front & hear 1 laugh only to see the other following closely behind me all the way to front desk. Front desk apologized & offered water & snack bag. 😒
Stayed 2 nights in Dec 2023

8/10 Good

Kenneth

Travelled with family
Conveniently located. Easy check-in,
Stayed 2 nights in Dec 2023