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Hotel City Lugano, Design & Hospitality

4.0 star property
4-star hotel near Lake Lugano

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Photo gallery for Hotel City Lugano, Design & Hospitality

Front of property
Terrace/patio
Family Room, 2 Bedrooms
Lobby sitting area
Shower, free toiletries, slippers, towels
Reviews
9.4

Exceptional

Popular amenities

  • Breakfast available
  • BarBarBar
  • Parking availableParking availableParking available
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry
  • Pet-friendlyPet-friendlyPet-friendly

Explore the area

Map
Via G. Bagutti 4, Lugano, TI, 6900
  • Popular LocationUniversity of Lugano5 min walk
  • Popular LocationPalazzo dei Congressi12 min walk
  • Popular LocationLAC Lugano Arte e Cultura4 min drive
  • AirportLugano (LUG-Agno)14 min drive

Room options

View all photos for Family Room, 2 Bedrooms

Minibar, in-room safe, desk, laptop workspace

Family Room, 2 Bedrooms

9.3/10 Wonderful
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Modern Single Room

Modern Single Room

Modern Single Room

9.6/10 Exceptional
  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Style Double Room

Style Double Room

Style Double Room

10/10 Exceptional
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Exclusive Double Room

Minibar, in-room safe, desk, laptop workspace

Exclusive Double Room

10/10 Exceptional
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Modern Cosy Double Room (1 queen bed)

Modern Cosy Double Room (1 queen bed)

Modern Cosy Double Room (1 queen bed)

9.7/10 Exceptional
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Lugano

Heart of Lugano.Within a 15-minute walk of this Molino Nuovo hotel, you'll find University of Lugano and Parco Ciani. Lake Lugano and Palazzo dei Congressi are also within 2 miles (3 km).

What's nearby

  • University of Lugano - 5 min walk
  • Parco Ciani - 11 min walk
  • Palazzo dei Congressi - 12 min walk
  • Via Nassa - 16 min walk
  • LAC Lugano Arte e Cultura - 4 min drive

Getting around

  • Lugano (QDL-Lugano Rail Station) - 17 min walk
  • Lugano Funicular Station - 18 min walk
  • Lugano (LUG-Agno) - 14 min drive

Restaurants

  • Susmi E Sushi Rolls - 2 min walk
  • Canvetto Luganese - 3 min walk
  • Osteria La Pecora Nera - 4 min walk
  • Wong Ho - 3 min walk
  • Bar Lando - 2 min walk

About this property

Hotel City Lugano, Design & Hospitality

4-star hotel near Lake Lugano
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, a vending machine, and concierge services are also featured at Hotel City Lugano, Design & Hospitality. For a fee, parking is available.

This 4-star Lugano hotel is smoke free.

  • 48 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel City Lugano, Design & Hospitality offers 48 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, and complimentary toiletries.

This Lugano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

Arabic, Danish, English, French, German, Italian, Russian, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 20 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: CHF 23 for adults and CHF 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 23 for adults and CHF 15 for children
  • Self parking fee: CHF 20 per day (in/out privileges)
  • Pet fee: CHF 20 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel City Lugano Design Hospitality
Hotel Design Hospitality
City Lugano Design Hospitality
Design Hospitality
Hotel City Lugano, Design & Hospitality Hotel
Hotel City Lugano, Design & Hospitality Lugano
Hotel City Lugano, Design & Hospitality Hotel Lugano

Hotel City Lugano, Design & Hospitality Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 289 out of 426 reviews" "
Rating 8 - Good. 120 out of 426 reviews" "
Rating 6 - Okay. 12 out of 426 reviews" "
Rating 4 - Poor. 2 out of 426 reviews" "
Rating 2 - Terrible. 3 out of 426 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shauna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, easy walk to city centre and excellent service from the staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Manito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right in town. Easy bus stop. Wonderful breakfast. And charming, effusively welcoming older Crotian lady made us cappuccino every morning. Will not forget her.
Stayed 2 nights in Jun 2023

10/10 Excellent

Amber-Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place to stay, was a comfortable AND SPACIOUS CLEAN ROOM.

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. We’d prefer the toilet & shower to have its own room, not just hidden behind a curtain.
Stayed 2 nights in Oct 2022

8/10 Good

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and modern. Great spacious rooms. It’s certainly not 4 stars, but we had a very pleasant stay. And shout out to Katia - she made us feel very special and welcome! It’s around 15 mins walk to the main areas, but a nice quiet hotel room. Which we appreciated. Definitely recommend!
Stayed 2 nights in Jul 2022

10/10 Excellent

Bradley

Stayed 2 nights in Jul 2022

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean Hotel
Nice clean hotel. Wonderful friendly staff. Great breakfast. 5 minute easy bus ride to center of Lugano. We enjoyed our stay.
Stayed 2 nights in Jun 2022

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2022

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
OK but nothing special
The stay was pleasant but it was definitely not a 4-star hotel. It was more like an upgraded ibis, friendly (except one manager looking guy at the reception) but basic service and super standard facilities & breakfast without any special charms. No complaints, but I would stay at a different hotel of the same star-rating next time which I stayed before in the area. Location was good.
Stayed 1 night in May 2022

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel that is in a nice, quiet location. It is walkable to the old city and lake (flat sidewalk, roughly 15 minutes). The staff were friendly.
Stayed 2 nights in Apr 2022