Thistle Express London Luton

3.0 star property
3-star hotel perfect for exploring Luton

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Photo gallery for Thistle Express London Luton

Standard Twin Room, 2 Single Beds
Exterior
Lobby
Reception
Combined shower/tub, free toiletries, hair dryer, towels
Reviews
7.8

Good

Popular amenities

  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
The Mall, Bedfordshire, Luton, England, LU1 2TR
  • Popular LocationLuton Mall5 min walk
  • Popular LocationUniversity of Bedfordshire6 min walk
  • Popular LocationLuton Town Football Club19 min walk
  • AirportLondon (LTN-Luton)4 min drive

Room options

Standard Room, 1 King Bed

  • 15 sq m
  • Sleeps 3
  • 1 King Bed

Standard Twin Room, 2 Single Beds

  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, 1 Double Bed

  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

Express Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

Family Room, Multiple Beds

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About the area

Luton

Heart of Luton.You'll be steps from Luton Mall and within a 10-minute walk of University of Bedfordshire. Also, Grosvenor Casinos is within half a mile (1 km) and Stockwood Discovery Centre is within 2 miles (3 km).

What's nearby

  • Luton Mall - 5 min walk
  • University of Bedfordshire - 6 min walk
  • Grosvenor Casinos - 8 min walk
  • Luton Town Football Club - 19 min walk
  • Stockwood Discovery Centre - 5 min drive

Getting around

  • Luton Station - 4 min walk
  • Luton Airport (LTN) - 4 min drive

Restaurants

  • McDonald's - 7 min walk
  • The Great Northern - 4 min walk
  • KFC - 2 min walk
  • The Wheelwright Arms - 3 min walk
  • Starbucks - 4 min walk

About this property

Thistle Express London Luton

3-star hotel perfect for exploring Luton
There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Thistle Express London Luton also features multilingual staff, coffee/tea in a common area, and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Luton hotel is smoke free.

  • 152 guestrooms or units
  • 7 levels
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Dining venue
Thistle Express London Luton offers 152 accommodations with safes and hair dryers. 40-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 10.00 per day)
  • Limited onsite parking (max 10 spaces per unit)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 35
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 40
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch Smart TV
  • Cable channels

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GBP 15 per person (one-way)
  • Uncovered self parking fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton

Thistle Express London Luton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 354 out of 1003 reviews" "
Rating 8 - Good. 342 out of 1003 reviews" "
Rating 6 - Okay. 151 out of 1003 reviews" "
Rating 4 - Poor. 78 out of 1003 reviews" "
Rating 2 - Terrible. 78 out of 1003 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Kirstie

Stayed 1 night in Feb 2024

6/10 Okay

Gabrielle

Travelled with family
Hotel was quite hard to find, there is a car park outside the hotel but it’s first come first served. Hotel is right by the mall so there’s places to eat and things to do. Hotel was decent for the price but the room was average. Paint is chipped on the walls, curtains wasn’t the cleanest but beds were comfy and there is air on in the room.
Stayed 1 night in Jan 2024

6/10 Okay

Suzanne

Disliked: Staff & service, property conditions & facilities
Difficult at times as room smelt lived in and there was a silverfish on the bed. The older male manager seemed frustrated and didn’t have a good manner.
Stayed 1 night in Jan 2024

10/10 Excellent

Sanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Utopia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shouldn’t have to pay for parking if your staying at the hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Jade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to shopping areas and town centre.
Stayed 1 night in Jan 2024

8/10 Good

Tamsin

Stayed 1 night in Jan 2024

6/10 Okay

Sameena

Travelled with family
The stay was nice room was nice but I had asked for a fan as it was too hot in my room but we was not given one and I tried to call reception multiple of times the phone was not answered at all
Stayed 1 night in Jan 2024

10/10 Excellent

Tochukwu

Stayed 1 night in Jan 2024

2/10 Terrible

Kamran

Thistle express Luton
Absolutely disgraceful. Hotel has advertised parking available and yet they have parking for approximately 20 cars. Spent almost 2 hours there and eventually gave up and booked a room at a different hotel as it was getting late and I needed to get some sleep! Will never book a room at a thistle hotel again!
Stayed 1 night in Jan 2024