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Mandarin Oriental, Macau

5.0 star property
5-star luxury hotel near Guan Yin Statue Waterfront Park, connected to a shopping center

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Photo gallery for Mandarin Oriental, Macau

Separate tub and shower, eco-friendly toiletries, hair dryer, bathrobes
Exterior
Premium bedding, down comforters, minibar, in-room safe
Breakfast, lunch and dinner served
Exterior
Reviews
9.6

Exceptional

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Avenida Dr Sun Yat Sen, NAPE, Macau
  • Popular LocationLisboa Casino11 min walk
  • Popular LocationMacau Fisherman's Wharf18 min walk
  • Popular LocationRuins of St. Paul's Cathedral4 min drive
  • AirportMacau (MFM-Macau Intl.)13 min drive

Room options

View all photos for Suite, 1 King Bed (Waterfront)

Suite, 1 King Bed (Waterfront)

Suite, 1 King Bed (Waterfront)

  • 70 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mandarin Premier View)

View from property

Room, 1 King Bed (Mandarin Premier View)

  • 62 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Premier View)

View from property

Room, 1 King Bed (Premier View)

  • 55 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite, 1 King Bed (Tower)

Panoramic Suite, 1 King Bed (Tower)

Panoramic Suite, 1 King Bed (Tower)

  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Waterfront Tower)

Suite, 1 King Bed (Waterfront Tower)

Suite, 1 King Bed (Waterfront Tower)

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • 91 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite, 1 King Bed

Panoramic Suite, 1 King Bed

Panoramic Suite, 1 King Bed

  • 81 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Lake View

Deluxe Twin Room, Lake View | Exterior

Deluxe Twin Room, Lake View

  • 43 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Bay View

Deluxe Twin Room, Bay View

Deluxe Twin Room, Bay View

  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed (Tower)

Deluxe Suite, 1 King Bed (Tower) | Living area

Deluxe Suite, 1 King Bed (Tower)

  • 91 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

Deluxe Room, 1 King Bed, Lake View | Exterior

Deluxe Room, 1 King Bed, Lake View

  • 43 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Tower View)

Deluxe Room, 1 King Bed (Tower View)

Deluxe Room, 1 King Bed (Tower View)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | City view

Deluxe Room, 1 King Bed, City View

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Four Seasons Hotel Macao
Pool
Hot tub
Spa
Kids pool
4.8 out of 5, Exceptional, (1001)
The price is CA $303
per night
CA $348 total
includes taxes & fees
29 May - 30 May
Four Seasons Hotel Macao

About the area

Macau

Seaside stay .Within a 15-minute walk of the hotel, you'll find Guan Yin Statue Waterfront Park and Macau Museum of Art. Macau Science Center is 0.8 mi (1.3 km) away.

What's nearby

  • Lisboa Casino - 11 min walk
  • Macau Tower Convention and Entertainment Centre - 14 min walk
  • Macau Fisherman's Wharf - 18 min walk
  • Senado Square - 19 min walk
  • Ruins of St. Paul's Cathedral - 4 min drive

Getting around

  • Macau Intl. Airport (MFM) - 14 min drive

Restaurants

  • Cafe Encore 咖啡廷 - 8 min walk
  • 聯邦大酒樓 Federal Restaurant - 16 min walk
  • Royal Kitchen Grand Emperor Hotel - 14 min walk
  • 四五六上海菜館 Restaurant 456 - 12 min walk
  • 8餐廳 The Eight - 14 min walk

About this property

Mandarin Oriental, Macau

5-star luxury hotel near Guan Yin Statue Waterfront Park, connected to a shopping center
Mandarin Oriental, Macau offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Business amenities include a business center and meeting rooms. A children's pool, a sauna, and spa services are also featured at the luxury Mandarin Oriental, Macau. A shuttle from the airport to the hotel (available on request) is available for a fee.

Smoking is allowed in designated areas at this 5-star Macau hotel.

  • 1 building
  • 213 guestrooms or units
  • 23 levels
  • Meeting rooms
  • Built in 2010
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Mandarin Oriental, Macau offers 213 air-conditioned accommodations with DVD players and minibars. Beds feature down comforters and premium bedding. Plasma televisions come with cable channels and pay movies.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The Spa has 8 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. Guests under 18 years old are not allowed in the spa.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Pick-up airport shuttle (surcharge) from 9 AM - 9 PM
  • Airport shuttle on request
  • Free ferry terminal shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MOP 298 for adults and MOP 149 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • Cable channels
  • DVD player
  • Pay movies
  • Plasma TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Composting
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • LED light bulbs
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Oriental, Macau

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MOP 690.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MOP 298 for adults and MOP 149 for children
  • Airport shuttle fee: MOP 350 per vehicle (maximum occupancy 6)
  • Rollaway bed fee: MOP 690.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Mandarin Oriental Hotel Macau
Mandarin Oriental Macau
Mandarin Oriental Macau Hotel
Mandarin Oriental, Macau Hotel
Mandarin Oriental, Macau Macau
Mandarin Oriental, Macau Hotel Macau

Mandarin Oriental, Macau Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 225 out of 295 reviews" "
Rating 8 - Good. 57 out of 295 reviews" "
Rating 6 - Okay. 8 out of 295 reviews" "
Rating 4 - Poor. 5 out of 295 reviews" "
Rating 2 - Terrible. 0 out of 295 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hok Yin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good. The wooden fixtures look a bit old. Consider more sports channels, say premier leagues football on the weekends.
Stayed 1 night in Dec 2023

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quite
Stayed 4 nights in Nov 2023

10/10 Excellent

Patrick

Travelled with family
Liked: Amenities
Room was spacious and staff was very responsive
Stayed 3 nights in Aug 2023

10/10 Excellent

Angie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel very much. The staff are really nice and helpful. The most impressive is that it's an environmental friendly hotel. They try to consume less plastics, eg. the bamboo-made tooth brush and paper-form tooth paste. it's a fantastic hotel. I definitely will visit again.
Stayed 1 night in Aug 2023

10/10 Excellent

Jebin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was great. Very happy.
Stayed 3 nights in Aug 2023

10/10 Excellent

Kathleen, Spring

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the Mandarin Oriental! The property is a quiet oasis with easy access to neighboring casino resorts and upscale shopping. We didn't want to stay among crowds or chaos - the Mandarin was perfect. We ventured out but knew we could return to a calm and relaxing atmosphere. The hotel staff is wonderful - service is top notch. Additionally, the location is an easy walk to the Ruins of St Paul and the interesting neighborhood around that area.
Stayed 3 nights in Jun 2023

10/10 Excellent

Tommy

Stayed 1 night in Jun 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfectly fine except for hiring insurance that I didn't want and it said $25 and you charged me $85 even though I sent an email to cancel I see a wrong charge from the buyer like theft
Stayed 3 nights in Jun 2023

10/10 Excellent

Ka Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect experience
Excellent service from front desk, housekeeping, pool and even technician. The rooms are clean and comfy. Will definitely stay here again.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020