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Lanai Riverside Apartments

4.5 star property
4.5-star aparthotel with 1 outdoor pools, connected to a shopping center

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Photo gallery for Lanai Riverside Apartments

Front of property
Outdoor pool, pool umbrellas, sun loungers
Exterior
Apartment, 3 Bedrooms
Lobby sitting area
Reviews
8.8

Excellent

Popular amenities

  • DryerDryerDryer
  • WasherWasherWasher
  • PoolPoolPool
  • Room serviceRoom serviceRoom service
  • GymGymGym
  • Barbecue grillBarbecue grillBarbecue grill

Explore the area

Map
20 River Street, Mackay, QLD, 4740
  • Popular LocationBluewater Lagoon2 min walk
  • Popular LocationHarrup Park3 min drive
  • Popular LocationMackay Base Hospital5 min drive
  • AirportMackay, QLD (MKY)10 min drive

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

8/10 Very good
  • 120 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

10/10 Exceptional
  • 158 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Apartment, 1 Bedroom

Full-size fridge, microwave, stovetop, dishwasher

Apartment, 1 Bedroom

8.9/10 Excellent
  • 97 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Living room
Riviera Mackay
Kitchen
Washer
Dryer
Free WiFi
4.7 out of 5, Exceptional, (414)
The price is CA $217
per night
CA $217 total
includes taxes & fees
21 Jun - 22 Jun
Riviera Mackay

About the area

Mackay

Heart of Mackay.With a stay at this Mackay aparthotel, you'll be steps from Bluewater Lagoon and a 5-minute walk from Caneland Central. Artspace Mackay and Jubilee Park are also within half a mile (1 km).
View more Aparthotels in MackayOpens in a new window

What's nearby

  • Bluewater Lagoon - 2 min walk
  • Caneland Central - 2 min walk
  • Harrup Park - 3 min drive
  • Mackay Base Hospital - 5 min drive
  • Mackay Marina Village & Shipyard - 8 min drive

Getting around

  • Mackay Station - 7 min drive
  • Mackay, QLD (MKY) - 11 min drive

Restaurants

  • The Bavarian Mackay - 5 min walk
  • Austral Hotel - 5 min walk
  • Subway - 6 min walk
  • Gloria Jean's Coffees Mackay Caneland - 4 min walk
  • Hungry Jack's - 5 min walk

About this property

Entire place

Lanai Riverside Apartments

4.5-star aparthotel with 1 outdoor pools, connected to a shopping center
There's a restaurant on site. WiFi is free in public spaces. Lanai Riverside Apartments offers its guests an outdoor pool, a sauna, and a fitness center. Event space at this aparthotel measures 172 square feet (16 square meters) and includes a conference center. A terrace, barbecue grills, and tour/ticket assistance are also featured at the luxury Lanai Riverside Apartments. Free self parking is available.

This 4.5-star Mackay aparthotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 11 levels
  • 172 sq ft of conference space
  • 16 sq m of conference space
  • Built in 2009
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Dining venue
Lanai Riverside Apartments offers 36 accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

This Mackay aparthotel provides complimentary wireless Internet access. 48-inch LCD televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Languages

English

Property amenities

Beach

  • Beach towels

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sun loungers
  • Sauna

Internet

  • Free WiFi

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Free offsite parking

Family friendly

  • Cribs (infant beds): AUD 15.0 per night

Restaurants on site

  • Tropical Phoenix Garden
  • Marque Bar & Grill
  • Lets Do Greek

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Electric kettle
  • Cookware/dishes/utensils
  • Toaster
  • Coffee/tea maker
  • Cleaning supplies

Dining

  • 1 restaurant
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Hair dryer
  • Towels provided
  • Free toiletries

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 48-inch LCD TV with digital service

Outdoor areas

  • Furnished balcony
  • Terrace
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Laptop workspace
  • Conference center (172 square feet of space)

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Housekeeping (on request)
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Luggage storage
  • Wedding services
  • Restaurant dining guide

Location highlights

  • Connected to a shopping center
  • On the river
  • On the waterfront
  • Near the boardwalk/promenade
  • Near the airport
  • In the business district
  • In the shopping district
  • In the city center

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 36 rooms
  • 11 floors
  • 1 building
  • Built in 2009
  • Individually decorated

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (10:00 AM - 4:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 50 (subject to availability)
  • Housekeeping fee: AUD 100 per stay; may vary based on unit size
  • Crib (infant bed) fee: AUD 15.0 per night
  • Credit card charges are subject to a surcharge of 2.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Lanai Riverside Apartments Mackay
Lanai Riverside Apartments
Lanai Riverside Mackay
Lanai Riverside
Lanai Riverside Apartments Mackay
Lanai Riverside Apartments Aparthotel
Lanai Riverside Apartments Aparthotel Mackay

Lanai Riverside Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 235 out of 394 reviews" "
Rating 8 - Good. 106 out of 394 reviews" "
Rating 6 - Okay. 27 out of 394 reviews" "
Rating 4 - Poor. 19 out of 394 reviews" "
Rating 2 - Terrible. 7 out of 394 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

John

Stayed 6 nights in Jan 2024

10/10 Excellent

Karli

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Matt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The only thing i could fault was the mattress. It was oldcand hard.
Stayed 2 nights in Jan 2024

8/10 Good

Shane

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2024

2/10 Terrible

Susan

Stayed 7 nights in Dec 2023

2/10 Terrible

Gabrielle

Stayed 1 night in Dec 2023

6/10 Okay

Kerri

Travelled with partner
Liked: Cleanliness, amenities
Walking distance to pub and shops, great pool. However, they need blockout curtains in the bedrooms as the outside lights shine in the rooms through the thin blinds all night, and then the sun shines through from 4.30am so you can’t get any sleep! The lounge doors also need curtains for privacy, and to keep the lights and sun out.
Stayed 1 night in Dec 2023

8/10 Good

Tricia

Travelled with family
Liked: Cleanliness
Spacious, clean and very modern
Stayed 2 nights in Nov 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was more than I expected. Absolutely lovely and so much space. Ladies at reception went above and beyond to assist us with our printing requirements. We throughly enjoyed our stay and definitely would recommend Lanai Apartments to friends and family.
Stayed 3 nights in Nov 2023

4/10 Poor

Kishor

Stayed 3 nights in Oct 2023