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Mackay Resort Motel

4.0 star property
4-star motel near Mackay Regional Botanic Gardens

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Photo gallery for Mackay Resort Motel

Exterior
Reception
Luxury King Spa Suite
Daily cooked-to-order breakfast for a fee
Luxury King Spa Suite | Bathroom
Reviews
8.8

Excellent

Popular amenities

  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • RestaurantRestaurantRestaurant

Explore the area

Map
154 Nebo Road, West Mackay, QLD, 4740
  • Popular LocationMackay Base Hospital19 min walk
  • Popular LocationCaneland Central2 min drive
  • Popular LocationHarrup Park3 min drive
  • AirportMackay, QLD (MKY)5 min drive

Room options

View all photos for Luxury King Spa Suite

Luxury King Spa Suite

Luxury King Spa Suite

10/10 Exceptional
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

10/10 Exceptional
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Self-Contained Twin Room

Self-Contained Twin Room

Self-Contained Twin Room

10/10 Exceptional
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Self-Contained Family Room

Self-Contained Family Room

Self-Contained Family Room

10/10 Exceptional
  • 43 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Executive Spa Suite

Executive Spa Suite

Executive Spa Suite

10/10 Exceptional
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

10/10 Exceptional
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

Minibar, desk, laptop workspace, blackout drapes

Deluxe Twin Room

10/10 Exceptional
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Standard Twin Room, Accessible

Standard Twin Room, Accessible | Bathroom

Standard Twin Room, Accessible

10/10 Exceptional
  • 41.0 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Family Room

Standard Family Room

Standard Family Room

10/10 Exceptional
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Front of property
The Marco Polo
Pool
Hot tub
Parking included
Air conditioning
4.3 out of 5, Excellent, (509)
The price is CA $119
per night
CA $130 total
includes taxes & fees
21 Jun - 22 Jun
The Marco Polo

About the area

Mackay

West Mackay stay.With a stay at this West Mackay motel, you'll be within half a mile (1 km) of Mackay Regional Botanic Gardens and 2 miles (3 km) of Mackay Base Hospital. Caneland Central and Mackay Enertainment and Convention Centre are also within 2 miles (3 km).
View more Motels in MackayOpens in a new window

What's nearby

  • Mackay Base Hospital - 19 min walk
  • Caneland Central - 2 min drive
  • Bluewater Lagoon - 3 min drive
  • Harrup Park - 3 min drive
  • Mackay Marina Village & Shipyard - 11 min drive

Getting around

  • Mackay Station - 4 min drive
  • Mackay, QLD (MKY) - 5 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪KFC - ‬12 min walk
  • ‪Austral Hotel - ‬3 min drive
  • ‪Souths Leagues Club - ‬2 min drive
  • ‪Gloria Jean's Coffees Mackay Caneland - ‬3 min drive

About this property

Mackay Resort Motel

4-star motel near Mackay Regional Botanic Gardens
Mackay Resort Motel offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A business center and 3 meeting rooms are available. Event space at this motel measures 603 square feet (56 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Mackay Resort Motel. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Mackay motel.

  • 40 guestrooms or units
  • 2 levels
  • 603 sq ft of conference space
  • 56 sq m of conference space
  • Built in 2000
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Mackay Resort Motel offers 40 air-conditioned accommodations with minibars and coffee/tea makers. 43-inch Smart televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Mackay motel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Children's games
  • Children's pool
  • Fence around the pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–8:30 AM on weekdays and 7:00 AM–9:00 AM on weekends: AUD 5.00-20.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch Smart TV
  • Digital channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee
  • Freezer
  • Mini-fridge
  • Minibar

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7 AM - 8:00 PM) and Saturday - Sunday (7:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 5.00 to 20.00 per person
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Contactless check-out is available.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Mackay Resort Motel
Mackay Resort Motel Motel
Mackay Resort Motel West Mackay
Mackay Resort Motel Motel West Mackay

Mackay Resort Motel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 442 out of 847 reviews" "
Rating 8 - Good. 326 out of 847 reviews" "
Rating 6 - Okay. 59 out of 847 reviews" "
Rating 4 - Poor. 14 out of 847 reviews" "
Rating 2 - Terrible. 6 out of 847 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Catherine

Stayed 2 nights in Feb 2024

10/10 Excellent

Anita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Parking was quite difficult in the rain, no assigned spots per unit.
Stayed 1 night in Feb 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Mick

Stayed 1 night in Feb 2024

10/10 Excellent

Jessica

Stayed 1 night in Jan 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here most times we travel through Mackay. It is convenient, clean and has the added benefit of an onsite restaurant.
Stayed 1 night in Jan 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, friendly, helpful staff
Stayed 1 night in Jan 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Best cheap hotel we've stayed at, rooms were refreshed and clean. set up was good and despite being packed from xmas there was no noise.
Stayed 1 night in Jan 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Should be tables n chairs outside every room,other than that comfy beds n nice n quiet
Stayed 2 nights in Jan 2024

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely patio area by pool. Separate queenbed space in the family room. Private.
Stayed 1 night in Dec 2023