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Quest Mackay on Gordon

4.5 star property
4.5-star luxury hotel near Queens Park Orchid House

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Photo gallery for Quest Mackay on Gordon

Spa
Front of property - evening/night
Studio
Two Bedroom Apartment | Living area
Free toiletries, hair dryer, towels
Reviews
9.0

Wonderful

Popular amenities

  • BarBarBar
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Breakfast availableBreakfast availableBreakfast available
  • Room serviceRoom serviceRoom service
  • GymGymGym

Explore the area

Map
27 Gordon Street, Mackay, QLD, 4740
  • Popular LocationBluewater Lagoon17 min walk
  • Popular LocationHarrup Park2 min drive
  • Popular LocationMackay Base Hospital5 min drive
  • AirportMackay, QLD (MKY)7 min drive

Room options

View all photos for One Bedroom Apartment

In-room safe, desk, laptop workspace, iron/ironing board

One Bedroom Apartment

9.6/10 Exceptional
  • 60 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Executive

Studio Executive

Studio Executive

8/10 Very good
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment

Two Bedroom Apartment

  • 80 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for One Bedroom Executive Apartment

In-room safe, desk, laptop workspace, iron/ironing board

One Bedroom Executive Apartment

8.6/10 Very good
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

  • 80 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Studio

Studio

Studio

9/10 Excellent
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Room
Oaks Mackay Rivermarque Hotel
Pool
Hot tub
Free WiFi
Restaurant
4.1 out of 5, Very good, (477)
The price is CA $181
per night
CA $199 total
includes taxes & fees
15 Jun - 16 Jun
Oaks Mackay Rivermarque Hotel

About the area

Mackay

Close to the beach.Your stay at this Mackay hotel places you within a 10-minute walk of Queens Park Orchid House and Artspace Mackay. Also, Mackay Enertainment and Convention Centre is within half a mile (1 km) and Jubilee Park is within 2 miles (3 km).

What's nearby

  • Mackay Enertainment and Convention Centre - 11 min walk
  • Bluewater Lagoon - 17 min walk
  • Caneland Central - 18 min walk
  • Harrup Park - 2 min drive
  • Mackay Base Hospital - 5 min drive

Getting around

  • Mackay Station - 10 min drive
  • Mackay, QLD (MKY) - 8 min drive

Restaurants

  • Woodman's Axe - 6 min walk
  • Burger Urge - 2 min walk
  • Cold Rock Ice Creamery - 6 min walk
  • The Paddock & Brew Company - 4 min walk
  • The Rabbit Hole - 7 min walk

About this property

Quest Mackay on Gordon

4.5-star luxury hotel near Queens Park Orchid House
Quest Mackay on Gordon offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and a meeting room are available. Spa services, a terrace, and barbecue grills are also featured at the luxury Quest Mackay on Gordon. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Mackay hotel is smoke free.

  • 115 guestrooms or units
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Quest Mackay on Gordon offers 115 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. Flat-screen televisions come with digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on weekdays only.

Guests can pamper themselves by indulging in the onsite spa services.

Languages

Arabic, English, Filipino, Thai

Property amenities

Family friendly

  • DVD player
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 10 per day)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–noon: AUD 10-25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • DVD player
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Reception hours are 8 AM to 11 PM on Saturdays; 8 AM to 9:30 PM on Sundays.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 25 per person
  • Self parking fee: AUD 10 per day
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mackay Gordon
Mackay Quest
Quest Gordon Apartment Mackay
Quest Mackay
Quest Mackay Gordon
Quest Mackay Gordon Apartment
Quest Gordon
Quest Mackay on Gordon Hotel
Quest Mackay on Gordon Mackay
Quest Mackay on Gordon Hotel Mackay

Quest Mackay on Gordon Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 216 out of 328 reviews" "
Rating 8 - Good. 76 out of 328 reviews" "
Rating 6 - Okay. 18 out of 328 reviews" "
Rating 4 - Poor. 14 out of 328 reviews" "
Rating 2 - Terrible. 4 out of 328 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jodie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Michelle

Stayed 2 nights in Feb 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Ryan

Stayed 1 night in Feb 2024

10/10 Excellent

Trish

Travelled with partner
Liked: Property conditions & facilities
Excellent
Stayed 1 night in Feb 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Tracey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No room service
No Room Service as mentioned in the description, I only booked here as it said there was room service. Please update descriptions!
Stayed 2 nights in Jan 2024

10/10 Excellent

Kristy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are awesome and recent updates to furniture and blinds excellent.
Stayed 17 nights in Jan 2024

8/10 Good

Anand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Comfortable and spacious rooms. Walking distance to cafes and restaurants
Stayed 5 nights in Jan 2024

10/10 Excellent

Gil Deniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024