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Best Western West Towne Suites

2.5 star property
Hotel near West Towne Mall in Madison

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Best Western West Towne Suites

Photo gallery for Best Western West Towne Suites

Front of property
Standard Room, 1 King Bed, Non Smoking, Jetted Tub
Free daily cooked-to-order breakfast
Free toiletries, hair dryer, towels
Fitness facility

Overview of Best Western West Towne Suites

Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
650 Grand Canyon Dr, Madison, WI, 53719
  • Popular LocationWest Towne Mall9 min walk
  • Popular LocationCamp Randall Stadium11 min drive
  • Popular LocationUniversity of Wisconsin-Madison11 min drive
  • AirportMadison, WI (MSN-Dane County Regional)27 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible, Bathtub

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Non Smoking (2 Queen Beds & Third bed is a Sofabed)

Standard Room, Multiple Beds, Non Smoking (2 Queen Beds & Third bed is a Sofabed)

Standard Room, Multiple Beds, Non Smoking (2 Queen Beds & Third bed is a Sofabed)

  • 43 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (2 King Beds)

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (2 King Beds)

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (2 King Beds)

  • 43 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
AmericInn by Wyndham Madison West
Pool
Hot tub
Breakfast included
Pet-friendly
4.3 out of 5, Excellent, (1021)
The price is CA $105
per night
CA $121 total
includes taxes & fees
15 May - 16 May
AmericInn by Wyndham Madison West

About the area

Madison

In shopping district.You'll be within half a mile (1 km) of West Towne Mall and 2 miles (3 km) of University Research Park with a stay here. Also, Vitense Golfland is within 2 miles (3 km) and Hilldale Shopping Center is within 6 miles (10 km).

What's nearby

  • West Towne Mall - 9 min walk
  • Hilldale Shopping Center - 8 min drive
  • Camp Randall Stadium - 11 min drive
  • University of Wisconsin-Madison - 11 min drive
  • Alliant Energy Center - 12 min drive

Getting around

  • Madison Station - 16 min drive
  • Dane County Regional Airport (MSN) - 27 min drive

Restaurants

  • Chick-Fil-A - 11 min walk
  • McDonald's - 7 min walk
  • Starbucks - 11 min walk
  • The Cheesecake Factory - 10 min walk
  • Portillo's Madison, Wisconsin - West Towne - 10 min walk

About this property

Best Western West Towne Suites

Hotel near West Towne Mall in Madison
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. An area shuttle within 15 miles and a bus station shuttle are available for a fee. A fitness center, a library, and multilingual staff are also featured at the business-friendly Best Western West Towne Suites. Self parking is free.
  • 98 guestrooms or units
  • 2 levels
  • Cooked-to-order breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Microwave in a common area
  • Water dispenser
Best Western West Towne Suites offers 98 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 25-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Madison hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Area shuttle (surcharge) up to 15 miles
  • Bus station shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 25-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation (varies based on length of stay), plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western West Towne
Best Western West Towne Suites
Best Western West Towne Suites Hotel
Best Western West Towne Suites Hotel Madison
Best Western West Towne Suites Madison
Best Western Madison
Best Western West Towne Hotel Madison
Madison Best Western
Best West Towne Suites Madison
Best Western West Towne Suites Hotel
Best Western West Towne Suites Madison
Best Western West Towne Suites Hotel Madison

Best Western West Towne Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 544 out of 1002 reviews" "
Rating 8 - Good. 286 out of 1002 reviews" "
Rating 6 - Okay. 88 out of 1002 reviews" "
Rating 4 - Poor. 45 out of 1002 reviews" "
Rating 2 - Terrible. 39 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JUDITH

Stayed 1 night in Mar 2024

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very reasonably priced. The room was very spacious and clean. It was in a central location with stores and restaurants close by.
Stayed 3 nights in Jan 2024

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleepless night
Great price and made-to-order breakfast surprisingly good. Problem was very noisy refrigerator and heating unit in room made sleeping difficult and received unscheduled wake up call from phone in room.
Stayed 1 night in Jan 2024

8/10 Good

donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk at checkin was not good. Didn’t know where our room was. He seemed to be preoccupied Breakfast is always a 5 star
Stayed 1 night in Jan 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kelsey

Travelled with partner
Front desk was very helpful anytime I needed anything and the atmosphere was quiet and chill
Stayed 2 nights in Jan 2024

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really nice anything I needed they were there for me. The made to order breakfast every morning was delicious with many options. I will absolutely be staying here again.
Stayed 2 nights in Jan 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Location & services upgrades needed
I really like staying at this location. But lately every time we stay there we don't get a good nights sleep. From the refrigerator running in the bedroom to (our recent stay) the heater constantly starting up in the middle of the night waking us up. You really need to update these units so they aren't so noisy when sleeping.
Stayed 2 nights in Jan 2024

8/10 Good

Thedora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024