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Comfort Suites Madison West

2.5 star property
Family-friendly stay with indoor pool in Madison

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Photo gallery for Comfort Suites Madison West

Lobby
Indoor pool
Exterior
Lobby
Lounge
Reviews
8.0

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendly
  • Pool
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
1253 John Q Hammons Dr, Madison, WI, 53717
  • Popular LocationWest Towne Mall4 min drive
  • Popular LocationUniversity of Wisconsin-Madison12 min drive
  • Popular LocationUniversity of Wisconsin Hospital and Clinics13 min drive
  • AirportMadison, WI (MSN-Dane County Regional)20 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

10/10 Exceptional
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

9.6/10 Exceptional
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Multiple Beds, Non Smoking

9.3/10 Wonderful
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

9.6/10 Exceptional
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

10/10 Exceptional
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Exterior
Country Inn & Suites by Radisson, Madison West, WI
Pool
Hot tub
Breakfast included
Pet-friendly
4.4 out of 5, Excellent, (1001)
The price is CA $138
per night
CA $157 total
includes taxes & fees
5 Jun - 6 Jun
Country Inn & Suites by Radisson, Madison West, WI

About the area

Madison

Close to airport.You'll find Capital Brewery and National Mustard Museum within 2 miles (3 km) of this hotel. Death's Door Spirits Distillery and Pleasant View Golf Course are also within 2 miles (3 km).

What's nearby

  • West Towne Mall - 4 min drive
  • Hilldale Shopping Center - 10 min drive
  • University of Wisconsin-Madison - 12 min drive
  • University of Wisconsin Hospital and Clinics - 13 min drive
  • Camp Randall Stadium - 14 min drive

Getting around

  • Madison Station - 18 min drive
  • Dane County Regional Airport (MSN) - 20 min drive

Restaurants

  • McDonald's - 9 min walk
  • Panera Bread - 17 min walk
  • Starbucks - 10 min walk
  • Capital Brewery - 20 min walk
  • Taco Bell - 2 min drive

About this property

Comfort Suites Madison West

Family-friendly stay with indoor pool in Madison
Comfort Suites Madison West offers its guests an indoor pool and a spa tub. Public spaces have free WiFi. Business amenities include a business center and 2 meeting rooms. A vending machine, an arcade/game room, and gift shops/newsstands are also featured at the family-friendly Comfort Suites Madison West. Free self parking is available.
  • 1 building
  • 95 guestrooms or units
  • 3 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
Comfort Suites Madison West offers 95 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available
  • Free area shuttle

Things to do

  • Arcade/game room
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Double sofa bed
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Madison
Comfort Suites Madison
Comfort Suites Madison Hotel
Madison Comfort Suites
Comfort Suites Madison West Hotel Madison
Comfort Suites Madison
Comfort Suites Madison West Hotel
Comfort Suites Madison West Madison
Comfort Suites Madison West Hotel Madison

Comfort Suites Madison West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 75 out of 164 reviews" "
Rating 8 - Good. 45 out of 164 reviews" "
Rating 6 - Okay. 21 out of 164 reviews" "
Rating 4 - Poor. 12 out of 164 reviews" "
Rating 2 - Terrible. 11 out of 164 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness
They allowed dogs in the hotel
Stayed 2 nights in Feb 2024

10/10 Excellent

Gary

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good
Stayed 2 nights in Feb 2024

6/10 Okay

Cassandra

Travelled with family
Liked: Amenities
The breakfast was great! The pool was great! The room was dirty in the corners and a little slimy around the shower and in the bathroom. The shower fixtures leaked and we were promised a fix in 20 minutes. The repair man never returned. I checked in around midnight and waited about 10 minutes before anyone showed up. The desk clerk told me "I was in the bathroom" as if I needed to hear that. The ladies that tended the breakfast room were amazing! They kept it clean and stocked. Each table carefully cleaned after each guest! Good job!
Stayed 3 nights in Jan 2024

6/10 Okay

Banting

Stayed 1 night in Jan 2024

2/10 Terrible

Dollie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Terrible
Stayed 1 night in Jan 2024

10/10 Excellent

Jeffry, Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nice lady was warming and welcoming so was the gentleman there as me and wife were arriving! The two of them even upgraded me to a jacuzzi suite! Awesome!
Stayed 1 night in Jan 2024

8/10 Good

Darlene

Travelled with partner
Liked: Amenities, property conditions & facilities
Clean and comfortable for the price. The free breakfast was nice, good selection and always fresh hot coffee.
Stayed 2 nights in Jan 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Sherrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice amenities and clean.
Stayed 1 night in Jan 2024

2/10 Terrible

GUADALUPE

Disliked: Cleanliness, staff & service, property conditions & facilities
The next day when I wake up , something was in the bed . Because
Stayed 3 nights in Dec 2023