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Tru by Hilton Madison West, WI

2.5 star property
Enjoy free breakfast at this Madison hotel

Choose dates to view prices

Photo gallery for Tru by Hilton Madison West, WI

Reception
Terrace/patio
Exterior
Premium bedding, in-room safe, desk, blackout drapes
Lobby
Reviews
9.4

Exceptional

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
8102 Watts Rd., Madison, WI, 53719
  • Popular LocationWest Towne Mall3 min drive
  • Popular LocationUniversity of Wisconsin Hospital and Clinics13 min drive
  • Popular LocationUniversity of Wisconsin-Madison13 min drive
  • AirportMadison, WI (MSN-Dane County Regional)27 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hampton Inn & Suites Madison-West
Pool
Hot tub
Breakfast included
Pet-friendly
4.5 out of 5, Wonderful, (1001)
The price is CA $153
per night
CA $177 total
includes taxes & fees
15 May - 16 May
Hampton Inn & Suites Madison-West

About the area

Madison

In Madison .Stay at this Madison hotel and you'll be within 9 miles (15 km) of University of Wisconsin-Madison and University of Wisconsin Hospital and Clinics. Also within 9 miles (15 km) are Camp Randall Stadium and Henry Vilas Zoo.

What's nearby

  • West Towne Mall - 3 min drive
  • Camp Randall Stadium - 12 min drive
  • University of Wisconsin Hospital and Clinics - 13 min drive
  • Alliant Energy Center - 13 min drive
  • University of Wisconsin-Madison - 13 min drive

Getting around

  • Madison Station - 18 min drive
  • Dane County Regional Airport (MSN) - 30 min drive

Restaurants

  • Chick-Fil-A - 4 min drive
  • Moka - 3 min drive
  • Culver's - 4 min drive
  • The Cheesecake Factory - 4 min drive
  • Portillo's Madison, Wisconsin - West Towne - 4 min drive

About this property

Tru by Hilton Madison West, WI

Enjoy free breakfast at this Madison hotel
WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A fitness center, a terrace, and coffee/tea in a common area are also featured at the business-friendly Tru by Hilton Madison West, WI. Self parking is free. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this Madison hotel.

  • 106 guestrooms or units
  • 4 levels
  • Built in 2018
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Terrace
  • Elevator
  • Smoking in designated areas
Tru by Hilton Madison West, WI offers 106 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Access to nearby health club
  • Billiards/pool table
  • Fitness center
  • Foosball table

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch LCD TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 45 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Madison West WI Hotel
Tru Hilton Madison West WI
Tru by Hilton Madison West, WI Hotel
Tru by Hilton Madison West, WI Madison
Tru by Hilton Madison West, WI Hotel Madison

Tru by Hilton Madison West, WI Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 624 out of 839 reviews" "
Rating 8 - Good. 157 out of 839 reviews" "
Rating 6 - Okay. 32 out of 839 reviews" "
Rating 4 - Poor. 16 out of 839 reviews" "
Rating 2 - Terrible. 10 out of 839 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

Arturo, Altamonte Springs

Disliked: Cleanliness, staff & service, property conditions & facilities
It all started upon arrival. Found hairs in the shower and then that led me to doing a better check of the bed. And sure enough that also had hairs from previous guest. Called front desk and was given another room. SAME EXACT issue! And another, same. Finally I got tired of being bounced around so decided I would stay if they made sure I got clean sheets and replaced them myself. Sheets and even the mattress pad underneath had to be replaced because they both had pubic hairs left from previous guests! In the morning, the staff member on staff was super rude and refused to give me her name. Finally spoke to the assistant manager Jerica Shiu. She also didn’t offer any apology for the inconvenience and was rather more concerned with getting me out of there. And made excuses for her staff member rudeness and the condition of the hotel. Granted this is not an expensive stay, but at the very least I would expect basic maintenance to be upheld. I have documented all this in case they try to dispute.
Stayed 1 night in Jan 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Camille, Marshfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place and excellent rate mid week in middle of January. Clean. Lobby very hospitable. No kids around mid-week. Work-out area nice. But no towels. Would stay here again for sure.
Stayed 1 night in Jan 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
First time at a Tru hotel was very impressive. I traveled extensively for business few years ago so I stayed in all 4-5 stars hotels. This one was on the top of all of my stays. Heidi the manager was over the top with friendliness and help with anything. Will defiantly be searching out Tru hotels in the future
Stayed 1 night in Jan 2024

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Marla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely Clean, Good Beds and Super Breakfast!
My brother and I decided to break up our 12 hr drive from MN to MI by staying overnight in Madison. We had no idea what hotel to book but I always remember that any Hilton property has always had great beds and are very clean. The Tru by Hilton in Madison was great! Of course the beds were very comfortable which was great after being on the road all day. The cleanliness of the room and especially bathroom was superb! The breakfast was wonderful also, with pancakes, already made so you don't have to stand and wait and the nice array of egg fritatas, sausage, oatmeal, cereal, hard boiled eggs, yogurt and fruit selection. We had many choices for hotels in the Madison area in the $75 range, but Tru by far, exceeded our expectations! Thank you and we will be back!
Stayed 1 night in Jan 2024

10/10 Excellent

Shuai

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Nice dining area with games and stuff for adults and kids. The service was great. The kids loved the pancake maker. The rooms were really great and the beds were great!
Stayed 1 night in Jan 2024

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very clean and new. All was good except breakfast was a bit lacking.
Stayed 1 night in Jan 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024