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H10 Puerta de Alcalá

4.0 star property
4-star eco-certified hotel near WiZink Center

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Photo gallery for H10 Puerta de Alcalá

Double Room, Terrace | Terrace/patio
Front of property
Double Room
Porch
View from property
Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning
  • Breakfast availableBreakfast availableBreakfast available
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry

Explore the area

Map
Alcala, 66, Madrid, Madrid, 28009
  • Popular LocationGran Via19 min walk
  • Popular LocationEl Retiro Park20 min walk
  • Popular LocationPrado Museum3 min drive
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)20 min drive

Room options

View all photos for Deluxe Double Room, Terrace, City View

Down comforters, minibar, in-room safe, individually furnished

Deluxe Double Room, Terrace, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 King Beds

View all photos for Superior Room (2 adults + 2 children)

Down comforters, minibar, in-room safe, individually furnished

Superior Room (2 adults + 2 children)

10/10 Exceptional
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Superior Double Room Single Use

Down comforters, minibar, in-room safe, individually furnished

Superior Double Room Single Use

  • 15 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Essential Double

Down comforters, minibar, in-room safe, individually furnished

Essential Double

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (2 adults + 1 child)

Down comforters, minibar, in-room safe, individually furnished

Deluxe Room (2 adults + 1 child)

  • 25 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room (2 adults + 1 child)

Down comforters, minibar, in-room safe, individually furnished

Superior Room (2 adults + 1 child)

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Down comforters, minibar, in-room safe, individually furnished

Deluxe Room

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Down comforters, minibar, in-room safe, individually furnished

Deluxe Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds

View all photos for Essential Single

Down comforters, minibar, in-room safe, individually furnished

Essential Single

8/10 Very good
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room, Terrace

Down comforters, minibar, in-room safe, individually furnished

Double Room, Terrace

8.3/10 Very good
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Room

Down comforters, minibar, in-room safe, individually furnished

Superior Room

9.5/10 Exceptional
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room Single Use

Double Room Single Use

Double Room Single Use

8.8/10 Excellent
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room

Free toiletries, hair dryer, towels

Double Room

9.4/10 Exceptional
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room Single Use, City View

Down comforters, minibar, in-room safe, individually furnished

Double Room Single Use, City View

9.4/10 Exceptional
  • 23 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, City View

Down comforters, minibar, in-room safe, individually furnished

Double Room, City View

9.9/10 Exceptional
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Front of property
Barceló Emperatriz
Free WiFi
Restaurant
Air conditioning
Gym
4.8 out of 5, Exceptional, (1011)
The price is CA $286
per night
CA $314 total
includes taxes & fees
22 Jun - 23 Jun
Barceló Emperatriz

About the area

Madrid

Heart of Madrid.Within a 10-minute walk of this Salamanca hotel, you'll find Paseo de la Castellana and Puerta de Alcalá. Also, WiZink Center is within half a mile (1 km) and Gran Via is within 2 miles (3 km).

What's nearby

  • WiZink Center - 11 min walk
  • Gran Via - 19 min walk
  • El Retiro Park - 20 min walk
  • Prado Museum - 3 min drive
  • Puerta del Sol - 5 min drive

Getting around

  • Principe de Vergara Station - 2 min walk
  • Madrid Recoletos Station - 10 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • ‪Horchatería Alboraya - ‬2 min walk
  • ‪Bentley´s Burger - ‬2 min walk
  • ‪La Cabezona - ‬3 min walk
  • ‪El Pimiento Verde - ‬3 min walk
  • ‪Don Dimas - ‬1 min walk

About this property

H10 Puerta de Alcalá

4-star eco-certified hotel near WiZink Center
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 1076 square feet (100 square meters) and includes a conference center. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the eco-certified H10 Puerta de Alcalá.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Manager's reception (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
H10 Puerta de Alcalá offers 138 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily: EUR 22 for adults and EUR 11 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea filters (reusable)
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Individually furnished
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The property’s pool will be closed occasionally due to private events on the terrace.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 16:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 11 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The outdoor pool opens for the season in June.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

NH Alcalá
H10 Puerta de Alcalá Hotel
NH Alcalá Madrid
NH Puerta Alcalá Hotel Madrid
NH Puerta Alcalá Hotel
NH Puerta Alcalá Madrid
NH Puerta Alcalá
Nh Alcala Hotel Madrid
H10 Puerta Alcalá Hotel Madrid
H10 Puerta Alcalá Hotel
H10 Puerta Alcalá Madrid
H10 Puerta Alcalá
H10 Puerta de Alcalá Madrid
H10 Puerta de Alcalá Hotel Madrid

H10 Puerta de Alcalá Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 558 out of 871 reviews" "
Rating 8 - Good. 244 out of 871 reviews" "
Rating 6 - Okay. 51 out of 871 reviews" "
Rating 4 - Poor. 13 out of 871 reviews" "
Rating 2 - Terrible. 5 out of 871 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jiong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very nice hotel, clean and room is big. Recommended.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Visit
I was made to feel very welcome, the room had been cleaned to a very high standard, the bathroom suite looked brand new. All the extras you'd expect from a quality hotel such as dressing gown etc. I had a drink on the rooftop bar which is not to be missed, even in February. Staff very helpful, would stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

Natalie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

jacquelyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is THE best hotel I have stayed at. The attention to detail that the staff provides is unmatched. During check in I asked about a crib being brought up and Eva assured me that one would be brought up without any issues or hesitation, me and Eva talked about the reason for our trip and I mentioned I was celebrating my 30th bday. Once we got to our room the cleanliness, ample space, and view of the city left us feeling happy about our hotel choice. Before heading out for some sight seeing a crib was brought up, with an extra towel, little stuffed animal, and body wash for babies, this small act really shows how about and beyond they go. When we returned back to the room we were met with a bottle of champagne and chocolate cake and a sign that said Happy Birthday! I was beyond surprised and blown away by this gesture. During our stay we visited the bar twice, and both times Alonso provided exceptional service. Not only were the drinks and appetizers amazing, his ability to build rapport and remembering us the second time we went really went a long way. I would stay here over and over again
Stayed 2 nights in Jan 2024

8/10 Good

Rosa Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Mr A

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

JOSEFINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadía de lujo en el centro de Madrid
Excelente hotel con una ubicación inmejorable, habitaciones de lujo y espaciosas muy nuevas con excelente vista, muchas amenidades. Excelente trato por parte de todo el personal. La terraza en el piso 8 tiene una vista espectacular a todo Madrid y el Retiro.
Stayed 6 nights in Dec 2023

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, nicely decorated, and conveniently located. Great rooftop bar, very comfortable bed. Staff was helpful and kind and provided great service. The only thing that detracted from our experience was that the bedroom next to us was under renovation, so it was noisy during the day.
Stayed 2 nights in Jan 2024