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Palacio de los Duques Gran Meliá - The Leading Hotels of the World

5.0 star property
Eco-certified hotel near Plaza de España - Princesa

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Photo gallery for Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Terrace/patio
Front of property
Family Room
3 restaurants, local cuisine
2 bars/lounges, poolside bar
Reviews
9.8

Exceptional

Popular amenities

  • Pool
  • SpaSpaSpa
  • Breakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
Cuesta de Santo Domingo, 5, Madrid, Madrid, 28013
  • Popular LocationGran Via3 min walk
  • Popular LocationRoyal Palace of Madrid6 min walk
  • Popular LocationPrado Museum5 min drive
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)24 min drive

Room options

View all photos for One Bedroom Master Suite Red Level

One Bedroom Master Suite Red Level | Living area

One Bedroom Master Suite Red Level

  • 75 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Penthouse Suite Red Level

Penthouse Suite Red Level

Penthouse Suite Red Level

  • 75 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Penthouse Suite Red Level

Terrace/patio

Presidential Penthouse Suite Red Level

  • 130 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Royal Suite

Premium bedding, minibar, in-room safe, desk

The Royal Suite

  • 200 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Supreme Room

Supreme Room

Supreme Room

10/10 Exceptional
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Red Level, Junior Suite, Terrace

Premium bedding, minibar, in-room safe, desk

Red Level, Junior Suite, Terrace

8/10 Very good
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Room

Classic Room

Classic Room

9.7/10 Exceptional
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Red Level 2 adults+ 2 children)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (Red Level 2 adults+ 2 children)

10/10 Exceptional
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room

Premium Room

Premium Room

9.6/10 Exceptional
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

9.6/10 Exceptional
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Red Level, Deluxe Room

Premium bedding, minibar, in-room safe, desk

Red Level, Deluxe Room

9.6/10 Exceptional
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Red Level, Junior Suite

Premium bedding, minibar, in-room safe, desk

Red Level, Junior Suite

10/10 Exceptional
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Red Level, Suite, 1 Bedroom

Red Level, Suite, 1 Bedroom

Red Level, Suite, 1 Bedroom

  • 47 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Similar properties

Indoor pool
Barceló Torre de Madrid
Pool
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (1001)
The price is CA $322
per night
CA $355 total
includes taxes & fees
11 Jun - 12 Jun
Barceló Torre de Madrid

About the area

Madrid

Heart of Madrid.A stay at this Madrid Centro hotel places you steps from Royal Theatre and within a 5-minute walk of Plaza de España - Princesa. Plaza de Oriente and Sabatini Gardens are also within half a mile (1 km).

What's nearby

  • Plaza de España - Princesa - 1 min walk
  • Gran Via - 3 min walk
  • Royal Palace of Madrid - 6 min walk
  • Plaza Mayor - 8 min walk
  • Prado Museum - 5 min drive

Getting around

  • Opera Station - 3 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • Tierra Burrito Bar - 2 min walk
  • Beer Station - 2 min walk
  • Tap Room Opera - 2 min walk
  • El Rey de los Tacos - 1 min walk
  • Tim Hortons - 2 min walk

About this property

Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Eco-certified hotel near Plaza de España - Princesa
Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers its guests a full-service spa, a health club, and a steam room. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

A seasonal outdoor pool, a rooftop terrace, and a library are also featured at the eco-certified Palacio de los Duques Gran Meliá - The Leading Hotels of the World. Parking is available for a fee.

This Madrid hotel is smoke free.

  • 180 guestrooms or units
  • 6 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1851
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers 180 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

Arabic, Croatian, English, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (EUR 35 per day)
  • Electric car charging station on site
  • Offsite parking available (EUR 35 per night)

Food and drink

  • Buffet breakfast available for a fee daily: EUR 35 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Full-service spa
  • Seasonal outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 49-inch LED TV
  • Pay movies
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 35 per person
  • Valet parking fee: EUR 35 per day
  • Nearby parking fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

Guests must contact this property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The outdoor pool opens for the season in May.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel Ambassador TRYP Madrid
Hotel Madrid Ambassador
Madrid Ambassador Hotel
Madrid TRYP Ambassador
TRYP Ambassador
TRYP Ambassador Hotel
TRYP Ambassador Madrid Hotel
TRYP Hotel Ambassador Madrid
TRYP Madrid Ambassador
Gran Melia Palacio los Duques Hotel Madrid
Gran Melia Palacio los Duques Hotel
Gran Melia Palacio los Duques Madrid
Gran Melia Palacio los Duques
Tryp Ambassador Hotel Madrid
Tryp Hotel Ambassador

Palacio de los Duques Gran Meliá - The Leading Hotels of the World Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 521 out of 605 reviews" "
Rating 8 - Good. 63 out of 605 reviews" "
Rating 6 - Okay. 15 out of 605 reviews" "
Rating 4 - Poor. 5 out of 605 reviews" "
Rating 2 - Terrible. 1 out of 605 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno el personal muy amable lo recomiendo
Stayed 2 nights in Feb 2024

10/10 Excellent

Paulo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has an excellent cost-benefit ratio. It is in very good condition and has very comfortable rooms, but without a doubt what I like the most about this hotel is the friendly, efficient and very attentive staff! I have been to all the best hotels of Madrid and I can say that, because of the professional and very high quality level of service this is my hotel of choice in Madrid. World class service.
Stayed 1 night in Feb 2024

10/10 Excellent

Ernest, englewood cliffs

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Jan 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Ernest, englewood cliffs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 2 nights in Jan 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Rafael Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Shivek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, impeccable reception.
Stayed 2 nights in Dec 2023

10/10 Excellent

Leslie

Stayed 2 nights in Dec 2023