Doubletree by Hilton Melaka

5.0 star property
5-star luxury hotel near Jonker Street Night Market, connected to a shopping center

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Photo gallery for Doubletree by Hilton Melaka

Exterior
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
2 restaurants, breakfast, lunch, dinner served; local cuisine
Reception
Reviews
8.8

Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Parking includedParking includedParking included
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Restaurant

Check out the area

Map
Hattan City, Jalan Melaka Raya 23, Malacca City, 75000
  • Popular LocationDataran Pahlawan Melaka Megamall17 min walk
  • Popular LocationMahkota Parade Shopping Mall2 min drive
  • Popular LocationJonker Street Night Market4 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)104 min drive

Room options

Suite, 1 Bedroom

  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Guest)

9.3/10 Wonderful
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite

  • City view
  • Sleeps 3
  • 1 King Bed

Twin Room, Accessible

10/10 Exceptional
  • City view
  • Sleeps 2
  • 1 Twin Bed

Twin Room (Guest)

9.4/10 Wonderful
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Junior Suite

10/10 Exceptional
  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Guest)

9.4/10 Wonderful
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Twin Room (Guest)

9.2/10 Wonderful
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room

9.2/10 Wonderful
  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Malacca City

Heart of Malacca City.Within a 15-minute walk of the hotel, you'll find Portuguese Settlement and Yong Chuan Tian Temple. Jonker Street Night Market and Sri Muthu Mariamman Alayam Temple are also within 2 miles (3 km).

What's nearby

  • Portuguese Settlement - 10 min walk
  • Dataran Pahlawan Melaka Megamall - 17 min walk
  • Mahkota Parade Shopping Mall - 2 min drive
  • A Famosa - 2 min drive
  • Jonker Street Night Market - 4 min drive

Getting around

  • Kuala Lumpur International Airport (KUL) - 104 min drive

Restaurants

  • Restoran Baba Ang - 9 min walk
  • Restaurant Ming Huat - 15 min walk
  • Starbucks - 14 min walk
  • Perhentian Kueh Kampong - 9 min walk
  • Jackie Food Court - 16 min walk

About this property

Doubletree by Hilton Melaka

5-star luxury hotel near Jonker Street Night Market, connected to a shopping center
Doubletree by Hilton Melaka offers its guests a children's pool, an outdoor pool, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee.

You'll find a business center on site. A terrace, multilingual staff, and concierge services are also featured at the luxury Doubletree by Hilton Melaka. Self parking is free.

This 5-star Malacca City hotel is smoke free.

  • 273 guestrooms or units
  • 13 levels
  • 2 dining venues
  • Kid's club (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Terrace
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Doubletree by Hilton Melaka offers 273 accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas and include desks. Beds feature premium bedding. LED televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (MYR 29 per night), Wired Internet (surcharge)
  • Available in some public areas: WiFi (MYR 29 per day), Wired Internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily: MYR 40 for adults and MYR 20 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • 24-hour pool access
  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 48-inch LED TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MYR 40 for adults and MYR 20 for children
  • Fee for in-room wireless internet: MYR 29 per night (rates may vary)
  • Fee for in-room wired internet: MYR 29 per night (rates may vary)
  • Fee for wireless internet in public areas: MYR 29 per day (rates may vary)
  • Fee for wired internet in public areas: MYR 29 per day (rates may vary)
  • Valet parking fee: MYR 30 per day
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access is available 24-hours a day.

Property is also known as

Doubletree Hilton Melaka Hotel Malacca
Doubletree Hilton Melaka Malacca
Doubletree Hilton Melaka Hotel
Doubletree Hilton Hotel
Doubletree Hilton Melaka
Doubletree Hilton
Doubletree by Hilton Melaka Hotel
Doubletree by Hilton Melaka Malacca City
Doubletree by Hilton Melaka Hotel Malacca City

Doubletree by Hilton Melaka Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 428 out of 767 reviews" "
Rating 8 - Good. 249 out of 767 reviews" "
Rating 6 - Okay. 48 out of 767 reviews" "
Rating 4 - Poor. 29 out of 767 reviews" "
Rating 2 - Terrible. 13 out of 767 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Turid Johanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

San lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all enjoyed the one night stays in the hotel ,especially Amm and Nia for the arrangement of early check in
Stayed 1 night in Feb 2024

6/10 Okay

SOJI

Stayed 2 nights in Jan 2024

8/10 Good

Tan Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Goh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel room is spacious and clean. Front desk staff polite and helpful. However the hotel reception is located at the 12th floor, car park is located at the 5th floor, the route to the lift lobby from the car park is very dirty and isolated. Moreover there is no proper sign leading to the car park and there is no indication where we can park our car. The nightmare come on the checking out day, according to the hotel staff, the hotel lift broke down in the middle of the night. We will not notified of the breakdown. We were make to walk down from the 27th floor to the 12th floor for breakfast and walk out again to our room to pack our luggage and walk down again. The hotel should have informed us to pack our luggage and walk down only once to the 12th floor for breakfast and then straight away check out. The hotel need to improve on this.
Stayed 2 nights in Jan 2024

8/10 Good

Suet Ni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay till lift shutdown on 19 Jan 2024
Hotel is nice, clean, comfortable, at great location. Hotel staff are friendly and helpful. The stay has been pleasant except for the lift shutdown that occurs on 19 Jan, due to a water pipe burst in the building next to Doubletree Hilton Melaka. We were not informed of the lift shutdown till in the morning when we were trying to take the lift from 20th floor down to ground floor. It was after a few call to the customer care hotline were we then informed of the situation and yet it wasn’t very clear of what was going on. The hotel should have texted us about the situation almost immediately when the lift shut down occur. Communication is important in such situation to avoid confusion and panic. The staff was not very consistent in their reply when we are trying to do our checkout. Some were telling us to go to the receptionist on 12th floor while some was saying we can just go to the concierge on ground floor, thus resulting in confusion. Since our check out, we still do not receive any formal apologies nor compensation for the inconvenience. We hope the hotel can reflect on the feedback provided above.
Stayed 2 nights in Jan 2024

10/10 Excellent

H S

Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Every staff are polite and helpful. Room is big and clean.
Stayed 2 nights in Jan 2024

6/10 Okay

Shveta

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

William

Stayed 1 night in Dec 2023