10/10 Excellent
Merlito
Travelled with family
16 Feb 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Sofitel is a nice hotel for the money, but it’s old and needs improvements, services were a little bit slow, killed a big cockroach in our room it’s family oriented but needs more entertainment for oldies on a vacations, SNAPS a sports bar needs to open at least till 2am, the traffic at the registration area is like the traffic in Manila, Sofitel is nice but it’s boring and old,
it needs a nice lobby for guests,, they need to relocate the musicians, so the guests can use the staircase openly and properly, needs to improve the quality of food at SNAPS, needs a small convenient store for guests for their personal necessities, needs to create an access to SEASCAPE, too many trees in the pool area, needs better food at COCOS and a good renovation on the whole pool area, but I still giving you 5 Stars because I had a good rest and great sleep, by the the Spiral Buffet was overwhelming but not memorable, too much food for the price on Valentine’s Dinner with my 15 friends, it’s was only OK, I had better buffet on a lower price, you need to add southern fried chicken and crispy chicken wings like the one they had at SEASCAPE, all of these suggestions and comments is for the betterment of your establishment. Thank You.
Merlito
Stayed 4 nights in Feb 2024