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Swissôtel Al Maqam Makkah

5.0 star property
5-star luxury hotel near Great Mosque of Makkah

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Photo gallery for Swissôtel Al Maqam Makkah

Building design
Hypo-allergenic bedding, in-room safe, desk, free cribs/infant beds
Restaurant
Reception
Free toiletries, hair dryer, towels, soap
Reviews
8.6

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • RestaurantRestaurantRestaurant

Explore the area

Map
King Abdul Aziz Endowment Tower F, Ibrahim Al Khaleel St 21955, Makkah, 21955
  • Popular LocationAbraj Al Bait Towers2 min walk
  • Popular LocationGreat Mosque of Makkah3 min walk
  • Popular LocationKaaba10 min drive
  • AirportJeddah (JED-King Abdulaziz Intl.)71 min drive

Room options

View all photos for Classic Room, 1 Double Bed, View (Haram View)

Classic Room, 1 Double Bed, View (Haram View)

Classic Room, 1 Double Bed, View (Haram View)

10/10 Exceptional
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, View

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 King Bed, View

  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, View (Kaaba View)

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 King Bed, View (Kaaba View)

  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, View

55-inch Smart TV with satellite channels, TV

Suite, 1 King Bed, View

  • Sleeps 5
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds, View (Partial Kaaba View)

Hypo-allergenic bedding, in-room safe, desk, free cribs/infant beds

Classic Twin Room, 2 Single Beds, View (Partial Kaaba View)

10/10 Exceptional
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Suite, 1 King Bed, View

Hypo-allergenic bedding, in-room safe, desk, free cribs/infant beds

Family Suite, 1 King Bed, View

  • 94 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 King Bed, City View

  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds, No View

Hypo-allergenic bedding, in-room safe, desk, free cribs/infant beds

Classic Twin Room, 2 Single Beds, No View

8.4/10 Very good
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Twin Room, 2 Single Beds, View (Kaaba View)

Hypo-allergenic bedding, in-room safe, desk, free cribs/infant beds

Premier Twin Room, 2 Single Beds, View (Kaaba View)

  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Twin Room, 2 Single Beds, City View

Hypo-allergenic bedding, in-room safe, desk, free cribs/infant beds

Classic Twin Room, 2 Single Beds, City View

  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed, No View (Residential)

Hypo-allergenic bedding, in-room safe, desk, free cribs/infant beds

Suite, 1 Double Bed, No View (Residential)

  • 177 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Premier Triple Room, 3 Single Beds, View (Kaaba View)

Hypo-allergenic bedding, in-room safe, desk, free cribs/infant beds

Premier Triple Room, 3 Single Beds, View (Kaaba View)

  • 40 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Junior Suite, 1 King Bed, Partial View (Kaaba )

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 King Bed, Partial View (Kaaba )

  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 1 Double Bed, No View

Hypo-allergenic bedding, in-room safe, desk, free cribs/infant beds

Family Suite, 1 Double Bed, No View

  • 94 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed, No View

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 Double Bed with Sofa bed, No View

  • 77 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 3 Single Beds, View (Partial Kaaba view)

Hypo-allergenic bedding, in-room safe, desk, free cribs/infant beds

Classic Room, 3 Single Beds, View (Partial Kaaba view)

  • 32 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Classic Triple Room, 1 Double Bed, View (Haram View)

Hypo-allergenic bedding, in-room safe, desk, free cribs/infant beds

Classic Triple Room, 1 Double Bed, View (Haram View)

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed

Similar properties

Exterior
Swissôtel Makkah
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.3 out of 5, Excellent, (1001)
The price is CA $178
per night
CA $215 total
includes taxes & fees
28 Jun - 29 Jun
Swissôtel Makkah

About the area

Makkah

City center stay.At this Al Hajlah hotel, you'll be well placed to visit Great Mosque of Makkah and Abraj Al-Bait Towers, both within a 5-minute walk. King Fahad Gate and Well of Zamzam are also within half a mile (1 km).

What's nearby

  • Abraj Al Bait Towers - 2 min walk
  • Great Mosque of Makkah - 3 min walk
  • Well of Zamzam - 5 min drive
  • Safa and Marwah - 10 min drive
  • Kaaba - 10 min drive

Getting around

  • King Abdulaziz Intl. Airport (JED) - 71 min drive

Restaurants

  • Swiss Express
  • ‪مطعم الطيبات انتركونتيننتال - ‬4 min drive
  • Almsharf Lounge
  • ‪Al Majlis - ‬6 min drive
  • ‪الطازج - ‬1 min drive

About this property

Swissôtel Al Maqam Makkah

5-star luxury hotel near Great Mosque of Makkah
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, multilingual staff, and gift shops/newsstands are also featured at the luxury Swissôtel Al Maqam Makkah. The hotel can provide concierge services and wedding services.

This 5-star Makkah hotel is smoke free.

  • 1 building
  • 1624 guestrooms or units
  • 47 levels
  • Built in 2016
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Swissôtel Al Maqam Makkah offers 1624 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 55-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Hindi, Urdu

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee daily: SAR 95 for adults and SAR 48 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Shopping mall
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 55-inch Smart TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swissôtel Al Maqam Makkah

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 500.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 95 for adults and SAR 48 for children
  • Rollaway bed fee: SAR 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Swissôtel Al Maqam Makkah.

Property is also known as

Swissotel Al Maqam Makkah Hotel Mecca
Swissotel Al Maqam Makkah Hotel
Swissotel Al Maqam Makkah Mecca
Swissotel Al Maqam Makkah
Swissotel Al Maqam Makkah
Swissôtel Al Maqam Makkah Hotel
Swissôtel Al Maqam Makkah Makkah
Swissôtel Al Maqam Makkah Hotel Makkah

Swissôtel Al Maqam Makkah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 358 out of 624 reviews" "
Rating 8 - Good. 159 out of 624 reviews" "
Rating 6 - Okay. 45 out of 624 reviews" "
Rating 4 - Poor. 20 out of 624 reviews" "
Rating 2 - Terrible. 42 out of 624 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ibrahim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Naushad Ali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really great place to be while visiting Haram. Walkable to Masjid al Haram. Room service is very prompt. Check in does take some extra time due to the rush so please plan accordingly.
Stayed 3 nights in Feb 2024

2/10 Terrible

Semina, Gants hill

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overrated hotel, would not stay there again! room service is terrible, plugs don’t work, the shower hot and cold are on opposite ends, concierge manager, for taxi is so rude. Don’t expect anything other than a good partial view of the KaBa through the very dirty windows! Pillows are lumpy, the duvet is a cotton sheet, the AC will make you sick! The breakfast was a massive let down, I didn’t go back after the first experience.
Stayed 4 nights in Mar 2024

10/10 Excellent

Saiema

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service staff and reception were very accommodating and attentive.
Stayed 5 nights in Feb 2024

8/10 Good

Jahedul

Stayed 5 nights in Feb 2024

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ahhh just take me back Right at the footsteps of haram Very nice hotel We got kaaba view just exceptional Can’t wait to be back again soon inshallah
Stayed 4 nights in Feb 2024

10/10 Excellent

Khalid

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very conveniently located next to Haram and is at a walking distance. They have separate elevators that directly leads to the street to the Haram. The hotel and itself is excellent. The Cabo view, and the Haram view are a must to get, if you can afford. The breakfast in the morning is the best part. It’s a it’s a lavish breakfast with almost 60 items, including a lot of hot items and cold items. Our upgraded rooms came complementary with an afternoon snack between 1 to 4 and a complementary tea and biscuits from 5 to 7. The rooms are pretty neat although they may be 10 years old, but they are kept in an excellent condition. The room service was excellent and on time. The check-in process is the little slow. It takes quite a bit of time due to the volume of the people checking in although it is not a dealbreaker since you just check in one time and then you’re done. The hell desk is very responsive and whatever you ask for gets done within 5 to 10 minutes you don’t have to ask again and you don’t have to wait on for the service to be provided. I would recommend anybody to stay in this hotel if you can afford and also I will stay the next time for sure.
Stayed 5 nights in Feb 2024

8/10 Good

Shehu

Stayed 8 nights in Feb 2024

8/10 Good

mohammad adel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I reservation Kabaa viwe but unfortunately There is no viwe clear becuase the room windows not clean from outside Weast money

8/10 Good

khalil

It was okay
Stayed 10 nights in Feb 2024